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Taylor Hyundai of Augusta - Service Center

Augusta, GA

3.8
83 Reviews

83 Reviews of Taylor Hyundai of Augusta - Service Center

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May 02, 2018

Very nice service department personnel I made an appointment for scheduled service. The service representative Ponce was extremely nice and helpful. He explained everything that needed to More

by angela13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ponce, Mark
May 03, 2018 -

Taylor Hyundai of Augusta responded

Thank you for your review. We will review the cause of your service delay and correct our actions in the future. We appreciate your business ! Sincerely, Todd Torchia, GM

May 02, 2018

bought lots of cars my contact person ponce jones was super i gave this review a high praise because i got exceptional good service .I did not have to run down people for help I contacted with help. More

by DDMURC1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ponce jones only name that i remember he made my big problem a lot easier he helped me get a loner car and kept me very informed about the status of my car
May 03, 2018 -

Taylor Hyundai of Augusta responded

Thank you for the positive review, we appreciate your business ! Sincerely, Todd Torchia, GM

May 02, 2018

Great Service - Worth the Wait service technicians are very friendly, Taylor Hyundai always takes good care of our car and it is worth the wait. This trip they even fixed my key fo More

by rob71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service counter
May 03, 2018 -

Taylor Hyundai of Augusta responded

Thank you for choosing Taylor Hyundai to service your vehicle. We appreciate your review ! Sincerely, Todd Torchia, GM

May 02, 2018

Next time ask 2 1/2 hours after my appointment we were finally done ... for a routine service. The wait was for a wash. Although I appreciate the wash, I would have More

by vansciver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April 28, 2018

Great Service as always! I was able to easily schedule service for my 2017 Hyundai Santa Fe on line. When I arrived, Ponce greeted me and we talked about what I needed/wanted More

by hyundaigal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ponce Jones
Apr 30, 2018 -

Taylor Hyundai of Augusta responded

Thank you for your positive response, we appreciate you business !! Sincerely, Todd Torchia, GM

April 27, 2018

April Oil Change The service was OK but the wait time was too long. My appointment was at 10:45 am and I was there until 1:30 pm. I found out the guy who told me my c More

by RKB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2018

Hyundai needed to be checked for check engine light issue. Always a good experience at Taylor Hyundai. The staff is very courteous, knowledgeable and efficient. A very good service department. I would highly r More

by RANDYSATRE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shari Venters
Apr 20, 2018 -

Taylor Hyundai of Augusta responded

Thank you for your positive response, we appreciate your business ! Sincerely, Todd Torchia, GM

April 19, 2018

Loving Taylor Hyundai I love my Hyundai and I love Taylor Hyundai! I have never had a bad experience with anyone or anything at Taylor. I highly recommend them every chanc More

by Carol Swift
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2018 -

Taylor Hyundai of Augusta responded

Thank you for your positive review, we appreciate your business ! Sincerely, Todd Torchia, GM

April 18, 2018

Great visit I never paid attention to the name of the associate who help me, however, he was very cordial and professional, plus he resolved my problem. More

by drblatz13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daryl Pope
Apr 19, 2018 -

Taylor Hyundai of Augusta responded

Thank you for your feedback. We appreciate your business ! Sincerely, Todd Torchia, GM

Apr 19, 2018 -

Taylor Hyundai of Augusta responded

Thanks so much for your feedback! Always great to hear that your issue was taken care of in a professional manner.

April 18, 2018

Made a frustrating experience a lot easier to handle. I had to have my Elantra towed to Taylor because of a flat tire, but service writer Ponce took over from there. The flat tire was replaced free of cha More

by djaspers58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ponce
Apr 19, 2018 -

Taylor Hyundai of Augusta responded

Thank you for your positive feedback. We appreciate your service business! Ponce is a valued team member who always strives to provide an above "average" service experience. Sincerely, Todd Torchia, GM

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