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Taylor Hyundai of Augusta
Augusta, GA
978 Reviews
Taylor Hyundai of Augusta
Taylor Hyundai is part of Taylor Auto Group, a respected group of dealerships created by Ann Taylor in North Augusta, SC, in July of 1983. Mrs. Taylor purchased the Augusta, Georgia, Hyundai franchise in 1992 and she and her sons have carefully nurtured its growth over the past 24 years.
Taylor Hyundai is a full-service center offering a suite of Hyundai services: New vehicle sales, pre-owned sales, Finance, Service and Parts. We pride ourselves on our customer service and strive to deliver the best customer satisfaction, in a highly professional manner. Thank you for your consideration.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 978 reviews
March 31, 2023
I will never own another Hyundai, take any vehicle I own to their service department or ever recommend this dealership. Not only did they not deliver on their promise for service work, but never once trie to their service department or ever recommend this dealership. Not only did they not deliver on their promise for service work, but never once tried to fix the issue and acted like they could care less. I made numerous calls to try and speak with the Service Manager Bob Swiger. He called me once, I missed his call but I repeatedly tried to talk with him. Never returned my calls. I received an email months later from their service department reminding me I needed service work done on my car. I replied back that in no way will I ever be coming back. I immediately received a reply from the service manager wanting to talk with me about my problem so they could continue to provide great service. I replied back with my phone number and said I would like to speak with him. NEVER heard one peep. If I could give this Hyundai dealership a -10 score I would. Buyer beware! More
by claudiageeter
Employees Worked With
Bob Swiger
March 22, 2023
I've always had good service at Taylor Hyundai. I really enjoy playing golf and Daniel slick service advisor was very helpful and was a wonderful person to talk to I really enjoy playing golf and Daniel slick service advisor was very helpful and was a wonderful person to talk to More
by edbliss49
Employees Worked With
Danielle Slick
February 09, 2023
I just traveled over an hour to be told that I need an appointment. I've been to two different Hyundai locations and never had to have an appointment. This is my fourth time being disappointed. I left a r appointment. I've been to two different Hyundai locations and never had to have an appointment. This is my fourth time being disappointed. I left a review a year ago. I was hoping they would change by now.. The woman Dana that was supposed to be "helping" me barely let me get any words out. She told me I needed an appointment and to try and schedule one with another employee.. she then picked up a phone call from her personal phone. Very rude. More
by Promise smith
December 05, 2022
My purchased a 2015 Hyundai Tucson from Anthony Auto out of Thomson Georgia. She only had the car for only a month when the check engine light begin beeping. She returned it back to Anthony to be check out. of Thomson Georgia. She only had the car for only a month when the check engine light begin beeping. She returned it back to Anthony to be check out..told Anthony mechanic told her that code showed that it was a factory recall therefore the car needed to go to a Hyundai dealer. She dropped off her vehicle off on Tuesday, November 29th. She told by Dana, the service advisor that she would receive a text message on Wednesday or Thursday morning with diagnostic. As of today she have not received a diagnostic, I feel that they am are given her the runaround...She is paying for a automobile that she can't even drive. My niece spoke with the service manager and he said that it the owners before me had not maintained the car then Hyundai may not honor the recall. I would not recommend this dealership to anyone. More
by Elmaerw
Employees Worked With
Dana and Bob
November 30, 2022
Had the worst service from this dealership. I dropped off my vehicle, and was told that I would receive a text message when it was done, but I never received anything. I had to call to check on I dropped off my vehicle, and was told that I would receive a text message when it was done, but I never received anything. I had to call to check on the status of my vehicle, about 4 hours later, and was informed that it was ready for a long time. When I picked up my vehicle, I didn't realize that everything was wrong on my invoice, until the service advisor handed me someone else's keys. When I tried to tell her that the keys weren't mine, she insisted that they were, and I had to point out my keys on the counter. Everyone's keys were just laid out on the counter, for anyone to walk by and pick them up. The service advisor then said that everthing was the same on the correct invoice, and gave me the paperwork, after I had already signed for someone else's. I am from out of town, so I did not realize until I got home, that my keys were missing out of my vehicle. These keys were on a separate ring from my car keys, and contained my house and office keys. I am thankful that I had a spare key to get into my house. I called back to the dealership the Monday afterwards to inquire about my keys, and the same service advisor that I had prior got snippy with me, and insisted that they wouldn't touch my keys. I was very irritated at that point, and I called the corporate office, but they said that since each dealership is independently owned, they couldn't do anything about it and I should contact the manager. I sent an email to the manager of the dealership, but he never responded. I will not be going back or recommending this dealership to anyone, and they have lost my business, for being completely apathetic. More
by mboles314
Employees Worked With
Dana Park
November 07, 2022
The Taylor DEALERSHIP IS A GREAT PLACE TO PURCHASE A CAR WITH, WE HAVE TWO. Ms.Danielle Slick is awesome. WITH, WE HAVE TWO. Ms.Danielle Slick is awesome. More
by milette Elam
September 26, 2022
Danielle Slick is the best Service Advisor I have ever had. Thanks so much for her knowledge and sweet personality in meeting her customers. Praise The Lord he placed her with me. had. Thanks so much for her knowledge and sweet personality in meeting her customers. Praise The Lord he placed her with me. More
by l.thomas05
Employees Worked With
Danielle Slick
September 03, 2021
I’ve owed 3 Hyundai vehicles since 2013. Always received excellent service. Great job Taylor Hyundai Augusta! Will definitely be doing business with them in the future. excellent service. Great job Taylor Hyundai Augusta! Will definitely be doing business with them in the future. More
by sherriebel
Employees Worked With
August 23, 2021
Angel spent all the time I needed to answer my questions and tutor me on all the features of my new 2022 Hyundai Tucson Limited. I’m very pleased with his professionalism as well as all the employees I have and tutor me on all the features of my new 2022 Hyundai Tucson Limited. I’m very pleased with his professionalism as well as all the employees I have met. I also love my car. More
by Walter
March 20, 2020
Great sales experience. We are informed car buyers and got to solid best bottom offer right away. Very efficient and fun car buying experience! Thanks! got to solid best bottom offer right away. Very efficient and fun car buying experience! Thanks! More
by heideathome
