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Taylor Hyundai of Augusta
Augusta, GA
978 Reviews
Taylor Hyundai of Augusta
Taylor Hyundai is part of Taylor Auto Group, a respected group of dealerships created by Ann Taylor in North Augusta, SC, in July of 1983. Mrs. Taylor purchased the Augusta, Georgia, Hyundai franchise in 1992 and she and her sons have carefully nurtured its growth over the past 24 years.
Taylor Hyundai is a full-service center offering a suite of Hyundai services: New vehicle sales, pre-owned sales, Finance, Service and Parts. We pride ourselves on our customer service and strive to deliver the best customer satisfaction, in a highly professional manner. Thank you for your consideration.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 978 reviews
August 30, 2023
This was my first time in the new remodeled facility and it is state of the art! I was getting a message “batter discharge warning “. I bought the car in for this message and an oil change. Andrew took care it is state of the art! I was getting a message “batter discharge warning “. I bought the car in for this message and an oil change. Andrew took care of the check in of the vehicle and was very patient with what I was telling him. Everything was taken care of and nothing was found wrong. Danielle was very professional and completed the closure of my service above and beyond expectations. More
by ritacrtrtreatmeat
Employees Worked With
Daniele and Andrew
August 29, 2023
Angel Mendez will try to get as money out of you as possible with fees and fake prices. Only go to him if you want to give all your money away for an average car possible with fees and fake prices. Only go to him if you want to give all your money away for an average car More
by owaisqureshi234
Employees Worked With
August 26, 2023
We had the best experience ever in buying a new car, are new friend Angel Mendez made us feel like we were the most important people on the lot, he was very patient with us, as well as very knowledgeable ab new friend Angel Mendez made us feel like we were the most important people on the lot, he was very patient with us, as well as very knowledgeable about each vehicle we looked at, but in the end he found exactly the vehicle we was looking for. And now on to Mr. Jerry Valentine the finance manager talk about awesome! He explained everything to us. He explained everything very well and made sure we understood exactly what he was talking about never pressured us on anything and we just had an all around. Great experience at Taylor Hyundai Augusta, Georgia More
by Lil Bubba
August 05, 2023
We are a first time buyer of a Hyundai vehicle. The lifetime powertrain warranty was a big factor for us to visit Taylor Hyundai in Augusta. Angel, a Sales Consultant was very patient with us. He The lifetime powertrain warranty was a big factor for us to visit Taylor Hyundai in Augusta. Angel, a Sales Consultant was very patient with us. He asked questions of what we were looking for in a vehicle. He listened to us and found us the perfect vehicle.... He's a great Sales Consultant. We would highly recommend him to anyone considering buying a new vehicle. Kudos to Angel Mendez ⭐⭐⭐⭐⭐👍 More
by kceranch
July 26, 2023
My wife and I have bought six cars from Taylor Hyundai in the last 13 years and we have been extremely satisfied with the quality of the car and of the service at purchase and the maintenance following the p the last 13 years and we have been extremely satisfied with the quality of the car and of the service at purchase and the maintenance following the purchase. More
by RevKev
June 13, 2023
ugusta/Evans/N. Augusta- I am hoping to get this story out there because I’m sure I’m not the only one. I’ve worked my whole life to help individuals that have medica Augusta- I am hoping to get this story out there because I’m sure I’m not the only one. I’ve worked my whole life to help individuals that have medical emergency and treat them each with respect and as of each one is a family member. I am saddened to realize this is not the case in every field of work. Recently, I sent my car into Taylor Hyundai for a paint recall. My car was sent to Cushmans in Evans for this service. My windshield was broken during the process of repainting my car due to the recall. Hyundai never called me and spoke with me about my windshield being broken. I had to call multiple time to get any word on my car. This rude woman I spoke to continued to tell me, ‘I don’t get paid extra to check on all of the recalls’ and ‘you’re lucky you aren’t the lady that her windshield got broken.’ Unfortunately, I was the girl that had her windshield broken, fixed, and slapped with an 800$ bill. Hyundai sent me through all of the obstacles of calling corporate. They all denied my claims even though my windshield would have never been broken if it was for their faulty paint job. I’ve been hung up on multiple times, told to get a lawyer, and I’m out of luck. I have found out that replacing a windshield without the ability to research and pick one on my own is against the law. Cushmans states they had a blanket statement to fix whatever is broken on the paint recalls and they are slapping the bills on the consumer. They are holding my car from me and not allowing me to pick it up without paying 800$. More
by Lindsay.Gunnels
Employees Worked With
Bob Swigert
May 01, 2023
Took my son's car for a basic oil change and tire rotation. They recently had a baby and I told them I would handle this for them. Had a 10am appt. Did not pull out of the lot until 2:45 pm and it n rotation. They recently had a baby and I told them I would handle this for them. Had a 10am appt. Did not pull out of the lot until 2:45 pm and it never got the complimentary wash as I needed to leave for an appointment. When they brought up my car it was the wrong vehicle. She blamed the service desk. The service desk blamed only having 2 techs on staff. Spoke with another customer who arrived 30 minutes before me and was still waiting on her car around the time mine was ready. Danielle was my service advisor and was pleasant to work with. Just don't schedule service if it cannot be completed in a reasonable time. So glad I own a Ford and Infiniti where service is always done on a timely basis. No Hyundai in my future! More
by tomt
Employees Worked With
Danielle
April 26, 2023
Was very impressed with the speed and efficiency with which I was taken care of. I expect to have them take care of my vehicle always. We had many questions and was surprised to find the agent anxious t which I was taken care of. I expect to have them take care of my vehicle always. We had many questions and was surprised to find the agent anxious to give us answers. Thank you very much. More
by Herbsbar
Employees Worked With
Julian Martin
