Taylor Grubaugh Chevrolet, LLC

Originally had a good experience with the dealership, however started having issues with my vehicle. Extended warranty that was sold to me won't touch it and dealership won't touch it, so I asked to spe however started having issues with my vehicle. Extended warranty that was sold to me won't touch it and dealership won't touch it, so I asked to speak to management. Spoke with sales manager several times, got nowhere. Left message for GM several times and after 2 weeks still no call. If you plan on having service on your vehicle do not buy from this dealership. More

Lowe’s Service Department Staff are OUTSTANDING and the BEST Customer Service of vehicle service department that I have ever been too in 37 years!!! Kudos to Clint, David, and Kara!! Keep up the Great Wo BEST Customer Service of vehicle service department that I have ever been too in 37 years!!! Kudos to Clint, David, and Kara!! Keep up the Great Work!! More

My check engine light came on today as I was traveling back to Ohio with a a new Bull and a horse i my trailer.. I stopped at Lowe Chevrolet and their service dept. did a great job getting my truck looked back to Ohio with a a new Bull and a horse i my trailer.. I stopped at Lowe Chevrolet and their service dept. did a great job getting my truck looked at and got me back on the road in in a half an hour. Thank you very much. More

Took my truck there to be repaired after it was stolen. $ 9687.92 and it still isn't fixed. Brakes are terrible, and the body work is awful. They left an open hole above my head where the speaker is supo $ 9687.92 and it still isn't fixed. Brakes are terrible, and the body work is awful. They left an open hole above my head where the speaker is suposed to be. Extremely dissatisfied, go anywhere else if you need your vehicle repaired. More

Update: Since this review they refuse to even talk to me or GM or BBB. Their reasoning now is that I complained to BBB and wrote negative reviews. The told me go ahead and sue them. If you complain abo or GM or BBB. Their reasoning now is that I complained to BBB and wrote negative reviews. The told me go ahead and sue them. If you complain about them, they will retaliate and call you a liar. GM did try to help, to no avail. Ed Morse owns a cheverlet dealer in lebanon and Rolla. Just buy there if you can. At least those places support local schools. (Lowes in face does not or even advertise in games. That is a face.) ------------------------- Do not bring a vehicle in for service. I brought my vehicle in with a pass key issue to be fixed. They did not fix it and just replaced parts as the system has a grounding issue. I was charged 362.71 for the repair and told it was working. Less than a week later it started up again. I tried to bring it back but they drug it out over a month since the manager was gone and they were 3 weeks out for appointments. I was charged again 152 (and refunded that part back since the repair was broken in their parking lot. They told me that they would not work on my vehicle anymore and to being it somewhere else since the work was under warrante. I have contacted to GM customer service, my bank, BBB, and the state attorney general office. They are not cooperating with them and refused to try to settle with the BBB. I am still find a solution. Do not bring or even buy anything from them in my mind as they do not care. Got to Ford dealer as they support the schools and community. If you need a Chevy goto Rolla or Lebanon for great service. They will just do a parts changer type repair and charge you and absorbent price and still give the car back with the same problem code, in my case made the car not start. If nothing is settled this will be a case filed in court for a lot more than the amount I paid. Please buy a car from someone that cares and not these guys. More

Ryan and the guys at Lowe chevy really know how to make someone feel at home and part of a family and helped me worth through the buying process someone feel at home and part of a family and helped me worth through the buying process More

Customer Service This was the best experience in buying a car with a dealer for me. In the past I was never really happy then I met Alexis! She answered all my quest This was the best experience in buying a car with a dealer for me. In the past I was never really happy then I met Alexis! She answered all my questions and concerns, is a pleasant person and very personable. I actually had a great time during my purchase. I also need to commend the rest of the staff for being friendly and the Manager for having such a great personality. This is the place I would recommend if you are looking for a vehicle. Just ask for Alexis!! More