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Taylor Ford of Manteno - Service Center

Manteno, IL

4.8
615 Reviews

615 Reviews of Taylor Ford of Manteno - Service Center

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August 01, 2023

This Dealership came HIGHLY Recommended and since this is my First Ford I was Hoping to make it my Dealership for ALL my Ford Needs but Unfortunately it didn't happen. I had dropped off my F350 which hadn't More

by HalfbreedCharlie
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
Aug 03, 2023 -

Taylor Ford of Manteno responded

Thank you for your review. We strive for a five star experience for everyone here at Taylor Ford of Manteno! Please reach out to us directly in regards to your experience.

Aug 07, 2023 -

HalfbreedCharlie responded

It seems to me that if you all as a Dealership are concerned about your Reputation and the Impact of my Review that you all would have been trying to get in touch with Me and try to get my Issues resolved at least that is what I would have done if I were the Owner/Manager of the Business because Happy Satisfied Customers make REPEAT Customers

Aug 07, 2023 -

HalfbreedCharlie responded

Just seems like Someone at this Dealership would have tried to contact me by now but Nothing so I guess they aren't Really concerned about my being Unhappy with my Visit so All I can say is it's NOT a Dealership that I would Recommend!!!!!!

July 29, 2023

They are very friendly and explain what’s wrong with your vehicle in terms you can understand. More

by ostrowski4594
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department.
Jul 29, 2023 -

ostrowski4594 responded

I already responded.

Jul 31, 2023 -

Taylor Ford of Manteno responded

Thank you for your 5 Star review! We are glad you had a great experience with our team here at Taylor Ford of Manteno!

July 23, 2023

Great help. Joel and Tucker take good care of clients needs or issues. Fairly promt sevice times More

by Mustangnikki22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel
Jul 24, 2023 -

Taylor Ford of Manteno responded

Thank you for your 5 Star review! We are glad you had a great experience with our team here at Taylor Ford of Manteno!

July 23, 2023

Excellent for their quick service on my vehicle; picked it up at my home and deleriver More

by RBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tucker
Jul 24, 2023 -

Taylor Ford of Manteno responded

Thank you for your 5 Star review! We are glad you had a great experience with our team here at Taylor Ford of Manteno!

July 21, 2023

Always great service each time, they care about their customers! Thank you Taylor Ford of Manteno! More

by felic777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel
Jul 21, 2023 -

Taylor Ford of Manteno responded

Thank you for your 5 Star review! We are glad you had a great experience with our team here at Taylor Ford of Manteno!

July 15, 2023

Friendly and efficient have a great staff in the service department easy to get a hold of and easy to talk to More

by CDDERSIEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Castillo
Jul 18, 2023 -

Taylor Ford of Manteno responded

Thank you for your 5 Star review! We are glad you had a great experience with our team here at Taylor Ford of Manteno!

July 13, 2023

While the service was simple and easy, it was accomplished in a timely fashion. The service writer also provided me with an estimate for some mechanical repairs. More

by A98TORCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tucker/ service writer
Jul 14, 2023 -

Taylor Ford of Manteno responded

Thank you for your 5 Star review! We are glad you had a great experience with our team here at Taylor Ford of Manteno!

July 09, 2023

Always delivers great customer service. They took my car in quick with quick turnaround time. P More

by GEORGE68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel
Jul 10, 2023 -

Taylor Ford of Manteno responded

Thank you for your 5 Star review! We are glad you had a great experience with our team here at Taylor Ford of Manteno!

June 24, 2023

It was easy to schedule an appointment for my service. The service was completed in less than an hour. The service department was friendly and efficient. I will continue to use Taylor Ford for service on More

by cadams52
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Service
Jun 24, 2023 -

Taylor Ford of Manteno responded

Thank you for your 5 Star review! We are glad you had a great experience with our team here at Taylor Ford of Manteno!

Jun 24, 2023 -

cadams52 responded

Keep up the good work!

June 16, 2023

Thank you guys so much for taking the time on my Edge, I know it was the problem of the day! Thank you Tucker and Joel for taking the extra time to figure out the problem and solving it together with Mike. More

by sherrylb78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Crosswell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Steele
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Riley Spenard
Jun 19, 2023 -

Taylor Ford of Manteno responded

Thank you for your 5 Star review! We are glad you had a great experience with our team here at Taylor Ford of Manteno!

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