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621 Reviews of Taylor Ford of Manteno - Service Center
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Verified Customer
August 18, 2023
Addressed my concern with prompt service. Was also explained what was done. Professionalism and courtesy! Was also explained what was done. Professionalism and courtesy! More
by Kathy
August 13, 2023
Several issues. First time I was at this dealer. They used over a quarter tank of my gas. I understand you need to drive the vehicle to recreate the issues and make First time I was at this dealer. They used over a quarter tank of my gas. I understand you need to drive the vehicle to recreate the issues and make sure they were resolved but over 60 miles is not normal. Also food was left in my car and all over the counsel. The second time I was there. Drivers door all scratched up by the handle. Grease was on my door, headliner, visor and steering wheel. Both times my issues weren’t corrected and needed to make future appointments. More
by swanny1972
Employees Worked With
Service
August 07, 2023
Awesome service! ! Joel , Tucker a d Mike are awesome !!Would highly recommend for service !! Jim Steele and Tim Boyce in sales are amazing also !! ! Joel , Tucker a d Mike are awesome !!Would highly recommend for service !! Jim Steele and Tim Boyce in sales are amazing also !! More
by Kath123
August 01, 2023
This Dealership came HIGHLY Recommended and since this is my First Ford I was Hoping to make it my Dealership for ALL my Ford Needs but Unfortunately it didn't happen. I had dropped off my F350 which hadn't my First Ford I was Hoping to make it my Dealership for ALL my Ford Needs but Unfortunately it didn't happen. I had dropped off my F350 which hadn't been in a Ford Dealership for about 15 years to be Gone Over Throughly and to be Brought back to FORDS Standards and after almost a week I had my Truck returned to me STILL with Vacuum Lines/Hoses on the Engine Not Connected,Fluids Not changed as I had asked that ALL be Done Shocks Not Replaced Brakes Not Done I asked that the Truck and Key Fob both be Checked because Fob wasn't working it wasn't done I had a Loud Squeaking coming from the rear of the Can be Checked and it Wasn't SO I'm VERY DISAPPOINTED with Not Only THIS Dealership but with FORD as a WHOLE!!!! For this to be my First Ford a d then have This Experience at a FORD Dealership has ALREADY Sores me about the FORD BRAND!!!!! More
by HalfbreedCharlie
Employees Worked With
Service Department
