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Taylor Ford of Manteno - Service Center

Manteno, IL

4.8
615 Reviews

615 Reviews of Taylor Ford of Manteno - Service Center

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November 24, 2023

Everyone was so helpful and friendly. A really great group to deal with. Will definitely recommend a Taylor to my friends and relatives. More

by Vevadoogan
Recommend Dealer
Yes
Nov 25, 2023 -

Taylor Ford of Manteno responded

Thank you for your 5 Star review! We are glad you had a great experience with our team here at Taylor Ford of Manteno!

November 23, 2023

I called to see. if I could get an oil change, tires rotated and brakes checked on my day off and they were able to schedule me 3 hours later. Great and friendly servi More

by JK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Nov 25, 2023 -

Taylor Ford of Manteno responded

Thank you for your 5 Star review! We are glad you had a great experience with our team here at Taylor Ford of Manteno!

November 22, 2023

Started on wrong day. Did not discuss rates or give an estimate for testing the system. Wasnt given any asurety that the problem was found/fixed. More

by jbalassone
Recommend Dealer
No
Employees Worked With
Only worked with service.
November 02, 2023

It wasn’t busy when I went. They changed my vehicles oil. They forgot to reset the oil life indicator but I was able to do it myself. Much faster than the other places I’ve gone More

by Edward4100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Service counter
Nov 03, 2023 -

Taylor Ford of Manteno responded

Thank you for your 5 Star review! We are glad you had a great experience with our team here at Taylor Ford of Manteno!

October 27, 2023

I had a 49 dollar coupon he said he added it when I got home and looked it was down as 59.99 only 5 quarts and total was 64 More

by Boffill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Crosswell
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2023

Joel was quick to get my vehicle in for service. Work was done quickly and professionally. More

by Pskolly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Boyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Zummallen
Oct 26, 2023 -

Taylor Ford of Manteno responded

Thank you for your 5 Star review! We are glad you had a great experience with our team here at Taylor Ford of Manteno!

October 20, 2023

Excellent as always. Every thing as expected. No further comments. A a a a a More

by KCSPD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel
Oct 23, 2023 -

Taylor Ford of Manteno responded

Thank you for your 5 Star review! We are glad you had a great experience with our team here at Taylor Ford of Manteno!

October 20, 2023

You tell them what you need and they get the job done. Very good staff. More

by tsplear71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tucker
Oct 23, 2023 -

Taylor Ford of Manteno responded

Thank you for your 5 Star review! We are glad you had a great experience with our team here at Taylor Ford of Manteno!

October 14, 2023

Dealer is first rate. My only issue is the online appointment. Left me unsure whether I had an appointment or not ( I’m sure the shop guy could tell you ). I showed up, th More

by Gus60901
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Oct 17, 2023 -

Taylor Ford of Manteno responded

Thank you for your 5 Star review! We are glad you had a great experience with our team here at Taylor Ford of Manteno! I will be sure to check into the online appointment scheduling process.

October 13, 2023

Brought my car in under the service agreement and it was repaired as promised when I purchased the car used a fem months back. Riley was able to get me scheduled in asap, and it was repaired and returned in More

by TRAVIS.TOUSIGNANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley Spenard
Oct 13, 2023 -

Taylor Ford of Manteno responded

Thank you for your 5 Star review! We are glad you had a great experience with our team here at Taylor Ford of Manteno!

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