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Taylor Ford of Manteno

Manteno, IL

4.8
1,357 Reviews
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222 South Locust Street

Manteno, IL

60950

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Showing 1,357 reviews

December 11, 2024

Difficult to work with this dealer- unwilling to negotiate even when presented with 2 identical vehicles at lower prices. They were rude and I ended up leaving. Finally ended up negotiating a price More

by JENRN109
Recommend Dealer
No
Employees Worked With
Mason
December 07, 2024

I have been coming here for years. Everyone always kind and courteous Please heat the waiting area. I almost froze More

by L Bisch
Recommend Dealer
Yes
Employees Worked With
I think his name is is Joel.runs the service dept
Dec 12, 2024 -

Taylor Ford of Manteno responded

Thank you for your business. we appreciate your feedbackWe have two waiting area one by the service door for easy access to receive their vehicle after the work is done .Our main waiting area inside the showroom heated for the customer with nicer setting. we appreciate your business!!

December 07, 2024

Super easy to find what I wanted and get it to the store. Thanks for working extra hard to make my first new car experience GREAT More

by mitchfrey88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chipper Crosswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashlyn Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2024

High pressure. Talk you into leasing instead of buying. Getting a different car, same type but not the one I picked out. 4 men standing over me pressuring me to dec More

by EAKLINSKI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jim Crosswell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Steele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Boyce
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chipper Crosswell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sales manager
Dec 07, 2024 -

Taylor Ford of Manteno responded

Thank you for sharing. We are sorry to hear that you are unhappy. Our intention was not to pressure you but to help you purchase a vehicle that was comfortable for your budget. We would be happy to help with different options. We will try and contact you for further conversations.

November 30, 2024

Very accommodating experience with being a first time buyer. Pablo did an awesome job with helping me understand everything that I needed to know within this process! Super helpful. More

by GRUTZSAV27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pablo Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2024

The process was so easy. Nick Shaqra and Bahaa assisted me with the process. It was fast and easy. The professionalism at this dealership was amazing. Everyone was friend More

by LORIKATICH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Shaqra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bahaa Khalaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2024

Purchasing process took way longer than necessary. They think if they wait you out for hours and hours that they can upsell you on all the xx add-ons. Sold me a 2023 truck with 1 key fob and told me t More

by MBAKER825
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chipper Crosswell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathleen
November 24, 2024

What a wonderful car buying experience. Would highly recommend. Always good when you are treated well and valued as a customer. More

by fcje4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Crosswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chipper Crosswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2024

Great people excellent Attention to detail customer comes first approach- from 2.5 hours away- everything went smoothly. More

by CSTMR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Crosswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Steele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Boyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chipper Crosswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashlyn Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pablo Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Shaqra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bahaa Khalaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2024

Taylor Ford of Manteno is the hidden gem Ford dealer tucked away in Manteno, that is the definition of down home treatment. Jim Steel and Tim Boyce are so friendly and professional they will do anythin More

by Carchanger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Steele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Boyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel in service