Taylor Ford of Manteno

Excellent service. Oil change and horn replacement while I waited. Had a donut and bottle of water. Ogled the 350 on the show room floor. Took about an hour. Oil change and horn replacement while I waited. Had a donut and bottle of water. Ogled the 350 on the show room floor. Took about an hour. More

Convenient location Let me start out like this.... So basically I go here because it’s a convenient location, not because I want to do business there. This is my first ba Let me start out like this.... So basically I go here because it’s a convenient location, not because I want to do business there. This is my first bad review of this place, only because I don’t want to bad review it every time I go but that’s what would happen if I reviewed every time. This past experience I wanted and oil change and tire rotation. All I received was the oil change because the service staff decided my tires were to cupped to rotate. They didn’t bother to ask me if I wanted it done regardless of the noise he said I was going to hear if they did what I asked, they just did what they wanted. It would have taken him two minutes to explain the situation to me while I was in the waiting room, but that didn’t happen. Luckily for me I’m Mechanically inclined so I saved the money, went home and did the 20 min task myself. I have a few more experiences similar to this from this place but I’m not going to waste anymore of my time at or for Taylor Ford Of Manteno. I’m just gonna find a new shop. More

They were courteous, they honored my appointment time, the w ork was done efficiently and completely. I was also impressed with the cost of the service, which was quite reasonable. ork was done efficiently and completely. I was also impressed with the cost of the service, which was quite reasonable. More

Taylor Ford took my car without an appointment and treated m Taylor ford took my car in with no appointment, provided a loaner and had my car fixed in two hours for less cost than estimated. Taylor ford took my car in with no appointment, provided a loaner and had my car fixed in two hours for less cost than estimated. More

Great dealership! Brian and Entire Sales force and as well as the finance department where great to deal with.They where very honest & Fair.definetly will return for an Brian and Entire Sales force and as well as the finance department where great to deal with.They where very honest & Fair.definetly will return for any future purchases. More

We had a great experience today Josh Kelly was very friendly and extremely helpful! He helped my wife and I with all of our questions and we will refer him to friends and family memb Josh Kelly was very friendly and extremely helpful! He helped my wife and I with all of our questions and we will refer him to friends and family members. Kevin Emling was also very friendly and helpful thank you very much!!! More

Service Got an oil change there. Service department is always great. Work is done quickly. Joel is always friendly and organized. The shop is always clean. Got an oil change there. Service department is always great. Work is done quickly. Joel is always friendly and organized. The shop is always clean. More

True professionalism From the moment I walked through the door I felt a sense of ease. This was my 7th dealership that I visited that day. I was under a time crunch to pur From the moment I walked through the door I felt a sense of ease. This was my 7th dealership that I visited that day. I was under a time crunch to purchase a vehicle due to a total loss. The staff was very friendly and courteous. I hadn’t eaten all day and they offered me water and a danish. The entire process lasted about 2 hours and that was including the test drive that felt like I was riding in a vehicle with a friend. No pressure, no tedious questions just sat back and listened to me talk and answered any question I had. From the top down it was by far the best car buying experience ever. I even met the owner which is unprecedented. So from the top all the way down to the person cleaning the vehicle it was top notch. If you are looking for a vehicle look no further than Randy. More

New car! Josh was great to work with! He was very informative and honest. We never felt pressured to buy, he truly was there just to help out in anyway he coul Josh was great to work with! He was very informative and honest. We never felt pressured to buy, he truly was there just to help out in anyway he could to make sure we made an informed decision. Definitely the best car buying experience we’ve had in a long time. The finance guys were great too! We would highly recommend Josh Kelly and Taylor Ford. More

Friendly staff and excellent service! Josh and the Taylor Ford team were very helpful and accommodating when we came to look at the car we were interested in and purchased. They made the p Josh and the Taylor Ford team were very helpful and accommodating when we came to look at the car we were interested in and purchased. They made the process easy and explained all details very well. Thank you! More