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Taylor Ford

Taylor, MI

4.7
1,979 Reviews
As Downriver's #1 Dealer, We Guarantee the Highest Trade in Value! With our Award Winning Staff and Ford Divisions Fastest Growing Dealer,let us prove our slogan “The Customer is Always First!" Taylor Ford has the largest selection of Ford vehicles in stock ready for fast delivery. We have over 125 Pre-Inspected cars, trucks, SUV'S, and crossovers in our inventory. We take pride in our customers. Are you looking to get your first loan or have you had several loans in the past? Let us take care of your finance needs. Have you had problems getting a vehicle due to past credit? Taylor Ford has a special department for that! Open Saturdays! Please stop in and see us.
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13500 Telegraph Road

Taylor, MI

48180

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Showing 1,979 reviews

February 16, 2022

Frank Tucci also provides great service! !! The financial staff always explains contract and answers questions very well!! More

by JULIEPETTIT6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Tucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Taylor Ford responded

We cannot tell you enough how much we appreciate our service team. They do a fantastic job, and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future.

February 15, 2022

My sales associate was great, got me a great deal on vehicle. Thank you all. More

by chrisbelcher5251
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Patton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2022 -

Taylor Ford responded

Thank you so much for sharing your experience with us. We are pleased that you had a great sales experience. Please keep us in mind for all your Sales & Service needs in the future. We hope to see you again soon. Enjoy the ride!

February 14, 2022

Had an accident, got truck back after 2 months. Blower motor wasnt working, after the 4th visit Taylor Ford said I owe them $150 for finally looking at it and the part would now cost me $574. Prog More

by Klawrence9055
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dick Miller
February 14, 2022

It’s clean, the staff was super helpful and my salesperson really took the time to make me feel special. More

by ADAMR82
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Tucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Zimnicki
Feb 14, 2022 -

Taylor Ford responded

Thank you so much, Adam, for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future. Welcome to the Taylor Ford family!

February 14, 2022

Dan Kontour and Cindy along with the rest of the team were awesome once again. Beyond pleased with new purchase, thank you all! More

by brianjjm3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Kontour and Cindy
Feb 14, 2022 -

Taylor Ford responded

Hello Brian! Thanks for highlighting some of our star team members who helped make this such a great experience! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

February 14, 2022

Best service Dan cantour number One sales person I got my explorer 2weeks ago I’m so happy with it More

by moemelhem
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Stephens
Feb 14, 2022 -

Taylor Ford responded

Thanks for sharing your experience with us. We are pleased that you had a great sales experience with Dan. Please keep us in mind for all your sales & service needs in the future. We hope to see you again soon. Enjoy the ride!

February 14, 2022

Very nice people and they really took the time and patience with me to get me in the vehicle that I can be happy with🥰💯 I definitely would recommend this dealership to anybody I know More

by gemstar745
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Sukel
Feb 14, 2022 -

Taylor Ford responded

Hi there. Thank you for the kind words. We want all our clients to have a comfortable and stress-free experience with us! It's great to know that's what you received. We hope to see you again soon. Enjoy the ride!

February 13, 2022

This is my fifth lease from Taylor Ford and I wouldn't go to any other dealership. Everyone there professional, task oriented, and friendly. More

by CARMST2324
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Louttit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

Taylor Ford responded

Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers consistently. Thank you for your continued patronage and we look forward to serving you again in the future.

February 09, 2022

I was in the showroom of another dealership in the downriver area where nobody even said hello. Unlike that dealership the folks at Taylor are friendly, courteous and professional without being pushy. More

by stmartin25@comcast.net
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kovach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2022 -

Taylor Ford responded

Hello, we're glad to hear you found our staff knowledgeable and helpful! Thank you for choosing Taylor Ford and we hope to see you again.

February 09, 2022

The best experience I have had at a dealership to date. The sales manager(Jerry) was a great help in working with my needs and steering me to a great salesman(Bryan) to put me in the vehicle I wanted at t More

by SJSNYDER48
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Patton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Arrowood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2022 -

Taylor Ford responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future. Welcome to the Taylor Ford family!

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