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Taylor Ford

Taylor, MI

4.7
1,979 Reviews
As Downriver's #1 Dealer, We Guarantee the Highest Trade in Value! With our Award Winning Staff and Ford Divisions Fastest Growing Dealer,let us prove our slogan “The Customer is Always First!" Taylor Ford has the largest selection of Ford vehicles in stock ready for fast delivery. We have over 125 Pre-Inspected cars, trucks, SUV'S, and crossovers in our inventory. We take pride in our customers. Are you looking to get your first loan or have you had several loans in the past? Let us take care of your finance needs. Have you had problems getting a vehicle due to past credit? Taylor Ford has a special department for that! Open Saturdays! Please stop in and see us.
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13500 Telegraph Road

Taylor, MI

48180

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Showing 1,979 reviews

April 05, 2022

Smoothest vehicle purchases I have ever experienced. No complaints and I would definitely do it again. More

by PCAPTAINDOM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Patton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2022 -

Taylor Ford responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 05, 2022

We had a wonderful experience at Taylor Ford. Our salesman Dan Contour was awesome! Our car came in earlier than expected and is beautiful. We couldn’t be happier! More

by GIMPELC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Contour
Apr 06, 2022 -

Taylor Ford responded

Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

April 05, 2022

To put it in one word, liars! Promised a 250 check after lease turn in and got nothing. More

by Mike
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bryan Patton
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sales manager Michael
Apr 07, 2022 -

Taylor Ford responded

Thank you for reaching out to us. We regret to hear about the situation you have described. Please contact Jerry Arrowood at 313-216-15202 so we can work with you to make this right.

April 05, 2022

Great customer service, great response time, above and beyond with getting the car you want! More

by JCMBUCKEYE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Louttit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2022 -

Taylor Ford responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 04, 2022

Unfortunately Chris G. very amiable and knowledgeable service is not backed up with professionalism. My F250 was in 3/9th for routine maintenance and a recall to rep More

by Mariab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Geletzke
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2022 -

Taylor Ford responded

Thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership. Please reach out to our service manager, Mandy Friday, at 313-216-1607 when you can so we can address this situation directly. Thank you and have a great day.

Apr 11, 2022 -

Mariab responded

I unfortunately did not this contact email until 4/8th so tried reaching Mandy Monday 4/11, her voice message states she is on a two week vacation.

April 04, 2022

I enjoyed the time I spent conversing with all staff members. My sales person was very helpful and responded quickly to any questions I had. My financing specialist was also very helpful, she walked me More

by BOETTCHERK0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Baxter
Apr 05, 2022 -

Taylor Ford responded

Hello, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

April 04, 2022

Salesmen who treat you like family. It’s not about the money for “Catfish” and Mike Sareini, it’s about making the customers happy. I love these guys!! More

by KASSEM531
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Sareini, Mohammad Beidoun
Apr 05, 2022 -

Taylor Ford responded

Hello, thank you for your kind words and this wonderful review! We always strive to provide top-quality service to every guest, and are pleased to hear that you enjoyed your experience!

April 01, 2022

Hassle free car buying experience. Brandon was very helpful and did a lot to get me the vehicle I wanted. More

by DAPX313
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Cooke
Apr 04, 2022 -

Taylor Ford responded

Thank you again for taking the time to let us know how we did. We want all our clients to have a comfortable and stress-free experience with us! We hope you have a great day!

April 01, 2022

Overall the experience was fine. There were some communication breakdowns, which were corrected. Fair price. More

by RHEINZ577
Recommend Dealer
Yes
Employees Worked With
Mike Rossi
Apr 04, 2022 -

Taylor Ford responded

We appreciate your positive review of your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

March 30, 2022

My salesman always is a pleasure to work with, he treats me like I’m family. The dealership employees are also very helpful and friendly More

by WILLIAMFAWAZ60
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Sareini
Mar 31, 2022 -

Taylor Ford responded

Hi, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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