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Taylor Ford

Taylor, MI

4.7
1,979 Reviews
As Downriver's #1 Dealer, We Guarantee the Highest Trade in Value! With our Award Winning Staff and Ford Divisions Fastest Growing Dealer,let us prove our slogan “The Customer is Always First!" Taylor Ford has the largest selection of Ford vehicles in stock ready for fast delivery. We have over 125 Pre-Inspected cars, trucks, SUV'S, and crossovers in our inventory. We take pride in our customers. Are you looking to get your first loan or have you had several loans in the past? Let us take care of your finance needs. Have you had problems getting a vehicle due to past credit? Taylor Ford has a special department for that! Open Saturdays! Please stop in and see us.
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13500 Telegraph Road

Taylor, MI

48180

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Showing 1,979 reviews

July 16, 2022

Qualified friendly shows experience in delivering a product right delivers on promises Makes you comfortable on a return visit More

by WCOREY111
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan kantor
Jul 18, 2022 -

Taylor Ford responded

Hello, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 15, 2022

Andrew was so helpful with our leasing process! We love our new explorer and look forward to our next visit to Taylor Ford! More

by ALAFOREST
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Louttit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2022 -

Taylor Ford responded

Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!

July 13, 2022

Don always takes care of me. My truck needed service and was provided a loaner while waiting on an ordered part. More

by ADAMG101
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Geletzke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2022 -

Taylor Ford responded

Hello Adam, thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

July 11, 2022

I had problems with my used 2020 Ford escape already not even a month old. More

by STERESA2020
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Brooks
Jul 12, 2022 -

Taylor Ford responded

Dear Steresa2020, Thank you for taking the time to bring this experience to our attention. If you would like to talk through your concerns please call our Service Manager, Mandy at 313-216-1607.

July 10, 2022

on 7/7/22 , my son took our Escape in to have it serviced. He waited 6 hours. The wait was not the problem. The car needed Brakes and rotors no one called me or told him. They allowed him to leave w More

by tynedallas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dick Miller
Jul 14, 2022 -

Taylor Ford responded

Tynedallas, it is discouraging to hear that you had anything less than a stellar experience here at Taylor Ford. Our service manager, Mandy will be working with our team to communicate with our customers to help deter this experience from happening again.

Jul 15, 2022 -

tynedallas responded

Thank you, the service manager did work with me. My car was fully serviced and brakes were repaired. I appreciate that I was heard and problem was taken care of.

July 08, 2022

Excellent experience. Phil Maher is great! The whole staff is friendly and polite and does job well More

by BULLDOGG17171
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2022 -

Taylor Ford responded

Hi there, Bulldogg. Thank you for the kind words. We want all our clients to have a comfortable and stress-free experience with us! It's great to know that's what you received. We hope to see you again soon.

July 08, 2022

Always have a great experience at Taylor Ford I have dealing with them for a long time More

by SAVEDCNOTE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Kontur
Jul 14, 2022 -

Taylor Ford responded

We are happy to hear that you are pleased with the services you received here at Taylor Ford. Thank you so much for being one of our valued guests and we look forward to your next visit!

July 08, 2022

The service was excellent and my salesman treat me with respect and the delivery was on time . More

by HTOKKO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Sarieni
Jul 14, 2022 -

Taylor Ford responded

Hi Htokko, we're so glad that we were able to go above and beyond your expectations! Thank you for choosing Taylor Ford and we hope to see you again.

July 08, 2022

Nick is the best salesperson, a great help through the entire process. Delivery was sooner than expected More

by RON.AND.VITA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Isom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2022 -

Taylor Ford responded

Thanks, Ron and Vita, for sharing your experience with us. We are pleased that you had a great sales experience. Please keep us in mind for all your sales & service needs in the future. We hope to see you again soon. Enjoy the ride!

July 07, 2022

Absolutely great customer service! Catfish is by far the best! Call or visit him today! More

by THEBERROS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed, Catfish, Beydoun
Jul 07, 2022 -

Taylor Ford responded

Thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out to us if there's anything more we can do!

Jul 08, 2022 -

THEBERROS responded

Thank you for extending true professionalism and outstanding customer service!

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