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Taylor Ford

Taylor, MI

4.7
1,979 Reviews
As Downriver's #1 Dealer, We Guarantee the Highest Trade in Value! With our Award Winning Staff and Ford Divisions Fastest Growing Dealer,let us prove our slogan “The Customer is Always First!" Taylor Ford has the largest selection of Ford vehicles in stock ready for fast delivery. We have over 125 Pre-Inspected cars, trucks, SUV'S, and crossovers in our inventory. We take pride in our customers. Are you looking to get your first loan or have you had several loans in the past? Let us take care of your finance needs. Have you had problems getting a vehicle due to past credit? Taylor Ford has a special department for that! Open Saturdays! Please stop in and see us.
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13500 Telegraph Road

Taylor, MI

48180

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Showing 1,979 reviews

August 02, 2022

Don Moon is a wonderful help sale man will continue to work with Taylor Ford! More

by ANGELAMANNARINO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2022 -

Taylor Ford responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 31, 2022

It's always been a pleaser dealing with Andrew. They got me in and out in an orderly fashion with what I wanted. More

by TOPHATTODD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Louttit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Taylor Ford responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

July 28, 2022

Andrew Louttit was fantastic as always. I have worked with him several times when buying new cars. He is professional, knowledgeable in every aspect of the process. Perry Mann again assist More

by STEVEY_192002
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Louttit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Perry Mann
Jul 29, 2022 -

Taylor Ford responded

Hi, thanks for your praise and kind comments about our team. Please don't hesitate to reach out to us if there's anything more we can do!

July 28, 2022

Great reliable service. Mike was able to get us exactly what we wanted. We have been working with him for a long time More

by HAMMOUDS725
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Sereini
Jul 28, 2022 -

Taylor Ford responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

July 27, 2022

Don Moon is an excellent salesperson to deal with, Always freindly and knowledgeable about the vehicles have been dealing with Don for many years. More

by DSULIK2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2022 -

Taylor Ford responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

July 26, 2022

Great people to deal with. Definitely go the extra mile. Brian was awesome to work with. More

by TIMSMIGILL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Patton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2022 -

Taylor Ford responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 23, 2022

Great sales experience. Knowledgeable staff. Found vehicle that was not in stock at other dealerships. No run around on pricing. More

by ILNOVAK4
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Taylor Ford responded

Hello, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!

July 22, 2022

Always Friendly and helpful Great service department Knowledgeable/ loos out for best interest of the customer More

by VGREEN25
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Horger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Taylor Ford responded

Hello, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 19, 2022

Great experience both sales and service will definitely be doing business again at Taylor Ford More

by SALLYHARBIN1958
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ash
Jul 19, 2022 -

Taylor Ford responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 19, 2022

Dealership made a COMMITMENT to finance my lease buyout. Started the process in May 2022, its now July 19th and they backed out, NOTHING changed from day 1, same EVERYTHING, other than they don't follow thr More

by Jeff S
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aaron Pacheco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Arrowood
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : General Manager
Jul 20, 2022 -

Taylor Ford responded

Jeff, We regret to hear that you are displeased with your recent experience with us. Please contact Jerry Arrowood at 313-216-1520 when you have an opportunity, and we will be more than happy to try and turn your experience around.

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