Taylor Ford

I have had 2 leases and a few service appointments. Excellent experience! Great people. Great communication. Excellent experience! Great people. Great communication. More

We have used Taylor Ford for years and work with Don Moon. He is great. Moon. He is great. More

Excellent Experience. Mike Hayes is the best! Overall very smooth experience. Credit person was very helpful. Electronic signature to minimize the signatures was great Mike Hayes is the best! Overall very smooth experience. Credit person was very helpful. Electronic signature to minimize the signatures was great also. More

John Kovach was great working with him again for the third time. He explained to me all the rebates and what i would get for my other lease vehicle. Plus he had all my added on put on the vehicle. It wa third time. He explained to me all the rebates and what i would get for my other lease vehicle. Plus he had all my added on put on the vehicle. It was great working with John again. More

Convenient location with decent variety of vehicles. my salesman, of many years knows his stuff my salesman, of many years knows his stuff More

Aaron is a fantastic resource for getting exactly what you need from Ford, he was attentive, remembered everything I needed in a vehicle and kept me in contact through the entire process. I cannot say eno you need from Ford, he was attentive, remembered everything I needed in a vehicle and kept me in contact through the entire process. I cannot say enough about their sales staff, their sales floor management, and their accounting/billing department. I got exactly what I wanted at the price that was discussed, and that is a very rare thing out of any dealership. The only reason why Taylor Ford gets 3 stars is because i've had dealings with their service department in the past and they were, for a lack of a better term, a cluster. Didn't have replacement vehicles for a warrantied issue, didn't have an ETA when it would be done, kept the vehicle for a week and a half and then "Couldn't duplicate the problem." Quite literally got the vehicle back and on the way home, it shut down. I ended up fixing the problem myself out of pocket, and had to delay my Disney vacation by a week while I was working 12's and diagnosing the issue. This was a number of years ago, but our most recent was a recall on the door latches of an Escape. They told me again, no clue how long it's going to take. I asked them to just give me the parts and i'll do it as i'm a heavy equipment mechanic and can have it done in 10 minutes, against policy, can't do it, stall, stall, stall. Kept the vehicle for 2 days with no replacement vehicle for my wife to get back and forth to work, so their recall ended up costing my wife vacation time. Only to have the issue come back up because it was found by Ford Corporate that some service departments were writing in that it was fixed and then throwing the new parts away while keeping the old parts on. I HOPE this isn't the case but didn't check into the issue much myself. I will say that they have changed their service department quite a bit, (hopefully for the better) and they did reach out to me to see how they could make things right, but it's not like you can repay time lost from warrantied and recalled issues. You need something new? Go to Taylor Ford. You need something worked on for a recall or a warrantied item? Find another dealership. More

Absolutely great all the way around great great great great team at the Taylor ford! great team at the Taylor ford! More

The service needed took longer than expected, I discussed the long wait with the manager , she was very nice , understandable, apologized and gave me a discount . discussed the long wait with the manager , she was very nice , understandable, apologized and gave me a discount . More

Bryan Patton and Taylor Ford have been helping us lease for over 8 years .They are absolutely the best and we will continue to use them in the future for over 8 years .They are absolutely the best and we will continue to use them in the future More

Everything went super smooth. Our sales guy Brandon helped us with everything and made the whole experience easy and enjoyable! Our sales guy Brandon helped us with everything and made the whole experience easy and enjoyable! More