
Taylor Ford
Taylor, MI
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday Closed - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 PM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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I noticed a shift shudder shortly after purchasing my car and dropped the vehicle off to have it checked out. I met with service writer Jeff Sherry and advised him of the concern. He was great and very enj and dropped the vehicle off to have it checked out. I met with service writer Jeff Sherry and advised him of the concern. He was great and very enjoyable to talk with. I was a mechanic when I was younger and now I work specifically diagnosing hard to resolve automotive concerns with dealers in a lot of market areas. Its good to have a service writer that has worked in the field and understands a customers concern technically and can assist with getting the vehicle fixed. I've worked with writers before that can write down anything you tell them but have little technical aptitude as far as the theory and operation of the vehicle which can cause confusion between the customer and the service department. I got the vehicle back last night after they performed a valvebody replacement and the car shifts great. I'm very satisified with the level and quality of workmanship with this dealer. The repair did take a couple of days but can be expected with the new years holiday. More
Brent was a great salesman. Very relaxed, calm, blunt, and not pushy. He let me look the vehicle over at my own pace without standing over my shoulder trying to force a sale. He was great to make casual and not pushy. He let me look the vehicle over at my own pace without standing over my shoulder trying to force a sale. He was great to make casual conversation with while waiting for approval. He made my used car purchase enjoyable and I would recommend him for anyone looking for a vehicle purchase. More
I did extensive searching on the internet for a preowned 2010 Fusion with certain options. I found exactly what I was looking for in the color I wanted at an excellent price at Taylor Ford. My salesman, Bre 2010 Fusion with certain options. I found exactly what I was looking for in the color I wanted at an excellent price at Taylor Ford. My salesman, Brent, was more than helpful and friendly and made the process extremely easy. Tim in finance was equally as friendly and had the transaction completed in no time. I would highly recommend Taylor Ford for their extensive preowned inventory and their friendly staff. More
Andrew is a great salesperson. Very considerate and easy to work with. Very informative and helpful. He goes out of his way to see that you are happy. I would recommend Taylor Ford and Andy Louttit to all to work with. Very informative and helpful. He goes out of his way to see that you are happy. I would recommend Taylor Ford and Andy Louttit to all may freinds and family. I have been to a number of other dealers and Andy at Taylor Ford is the best. More
I would tell anyone trying to get into a new car to go there. We tried at several different dealership including Gorno Fords. None of the places could get us in a new car. Not only did Andrew get us into there. We tried at several different dealership including Gorno Fords. None of the places could get us in a new car. Not only did Andrew get us into a new car but at a price that we could afford. He went above and beyond want he should have for us. The whole staff in nice and friendly. Andrew also got my in-laws into a new car. I have never had a better experience with a dealership. Please if you need a car go and see Andrew Louttit he will get you what you want. More
Very friendly staff. Went above and beyond to make sure I had all the info I needed and to give me the best possible deal! Found me the exact truck I wanted, so I didnt have to settle with anything less. Mad had all the info I needed and to give me the best possible deal! Found me the exact truck I wanted, so I didnt have to settle with anything less. Made sure step by step with the buying process went very smoothly, and that I was completely satisfied with everything. More
Taylor Ford is one of the best dealerships I have ever had the plesure to deal with. The employees are always very helpful and kind, and a pleasure to deal with!!! I have bought my car there and serviced had the plesure to deal with. The employees are always very helpful and kind, and a pleasure to deal with!!! I have bought my car there and serviced my car there this is by far the most customer oriented dealership I have been to. I highly recommend Taylor Ford to anyone interested in a Ford. More
Was told that my truck was running bad due to fuel pump, not the EGR valve that was under warranty, and wanted me to spend $600 to fix the fuel pump. I told them that the last time I brung it in it acted th not the EGR valve that was under warranty, and wanted me to spend $600 to fix the fuel pump. I told them that the last time I brung it in it acted the same way and it was the EGR valve, and how come when I step on the gas it doesn't stutter or bog down only when just setting at a stop. So I went and picked it up ,after paying $125 for them to even look at it I took it to Gorno Ford and in a hour they had it fixed free of charge , when I asked what was wrong with it they said their computer told them it was a dirty EGR valve and it was under warranty. I told them what Taylor Ford said about it being the fuel pump and they laughed and told me it couldn't have been that, we drove it after we fixed it and it runs fine now and it did when I drove it to. Now they will not refund my money at Taylor Ford. I had taken my truck there 5 times for different things, and every time they would hit me with a big bill, now I wonder how many times they just charged me for nothing. Stir clear of Taylor Ford they are scam artists and will charge you for extra work that is not needed. They lost out on my business because after all said and done I traded that truck in on a new loaded 2010 F-150 FX4 the other day and told all my family that works at Ford to stay away from Taylor Ford and 5 of us work or have worked for Ford, so thats a lot of A plan they will never see from us. I'm not saying go to Gorno but they did treat me good , but I am saying don't go to Taylor Ford. More