Taylor Ford

My salesperson, John Mann was excellent. I never got pressured in any way, but he was very responsive and did a great job of giving me the information I needed to select the proper vehicle for me. Overa pressured in any way, but he was very responsive and did a great job of giving me the information I needed to select the proper vehicle for me. Overall, this was a great car buying experience and I couldn't be happier with my new SHO. Thanks More

Went in to purchase a vehicle but they didn't have one on the lot so found one at another dealer. We signed all the paperwork and were told we should be able to pick it up the next day. Found out after sever the lot so found one at another dealer. We signed all the paperwork and were told we should be able to pick it up the next day. Found out after several calls to them that the truck was sold by the other dealer. Then we were asked to settle for something that we didn't want. After that, little to no help was given to find the vehicle we wanted. Did our own search and found the vehicle that we wanted (minus one option that the dealer would add with no problem that Taylor Ford found too difficult to do) at another dealer not too far and went to that dealer and got it all taken care of with little to no effort. We will never go to Taylor Ford again. More

We had a bad experience here before,but liked our salesman Andrew. He is very knowledgeable,helpful and friendly. He has redeemed Taylor Ford. In the future we will go back, and buy a new/used car fr salesman Andrew. He is very knowledgeable,helpful and friendly. He has redeemed Taylor Ford. In the future we will go back, and buy a new/used car from Andrew. The finance people were very nice also. More

Can't beat going to Andy Louttit for a new car or truck. He always finds a way to beat any price whether or not its for me or one of my friends I refer that direction. No high pressure tactics and has no p He always finds a way to beat any price whether or not its for me or one of my friends I refer that direction. No high pressure tactics and has no problem letting you sleep on a deal instead of trying to force a signature the same hour you walk in and test drive. Will always go back to this dealership assuming Andy still works there. More

After several bad experiences in less than a week my married daughter and I came to Taylor Ford in Taylor MI. It was worth the extra drive for the treatment we received. Brent O'hara was excellent. I married daughter and I came to Taylor Ford in Taylor MI. It was worth the extra drive for the treatment we received. Brent O'hara was excellent. I was not in the best of moods after all the bad treatment we had received and Brent had me crackin up in a minute. He is the best!!!!! Also, she was a cash buyer. No credit worries, just take good care of my daughter and her husband. Do it right. I just wish we had gone there first. He showed us the right car, because he listen to what my daughter knew she wanted and worked with there budget and was very polite as my daughter called her husband as worked out deal. They talked about car, price and great treatment. Yes women can be the bottom line in a big purchase. I was there for some help and any suggestions I could make but it was my daughters choice and her husband over the phone. More

Everyone was very friendly. They worked with us to get as close to the price as we wanted to pay. We had a pleasant experience. They provided a family like enviroment which made shopping for a car very easy. close to the price as we wanted to pay. We had a pleasant experience. They provided a family like enviroment which made shopping for a car very easy. I would recommend this dealership to someone shopping for a new car. More

I submitted my internet quote request for a Ford Fusion on a Friday night. Was contacted via email that same night, and then contacted again the next day via phone by the Internet Sales Manager, a salesper on a Friday night. Was contacted via email that same night, and then contacted again the next day via phone by the Internet Sales Manager, a salesperson (John Mann), AND someone from their Finance Dept. Three days later I test drove a Fusion. I was so pleased with the car that I asked my salesman, John Mann, to locate a Fusion with a 6-speed manual transmission. John searched diligently to find one, and then went the EXTRA distance to locate one in Tuxedo Black. The VERY next day I was driving off their lot with my brand new 2011 Fusion in Tuxedo Black. My experience at Taylor Ford exceeded my every expectation! More

Very pleasant experience and follow up from Taylor Ford and Lou Horger. I would definately buy a car from him and Taylor Ford again. I was in and out of the dealership in 3 hours. I was given two option, 1 and Lou Horger. I would definately buy a car from him and Taylor Ford again. I was in and out of the dealership in 3 hours. I was given two option, 1 being a lease and the other a purchase, I ended up leasing. More

This dealership has been rated a 5, due to the fact that the salesperson was attentive to my needs regarding locating a vehicle that fit my price range. Furthermore, he was helpful and very friendly and wil the salesperson was attentive to my needs regarding locating a vehicle that fit my price range. Furthermore, he was helpful and very friendly and willing to address all my needs in order to make me happy. I would recommend this dealership for the great customer service, friendly staff, and the overall experience at Taylor Ford. More

jeff boler is an amazing sales person he was very caring i would recommed everyone to him also the dealership was great huge car selection. I went to other ford dealers in the area they did not was as hard i would recommed everyone to him also the dealership was great huge car selection. I went to other ford dealers in the area they did not was as hard at all they just cared about the money they could make jeff and taylor ford cared about me and me experice not my money. More