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Taylor Ford

Taylor, MI

4.7
1,854 Reviews
As Downriver's #1 Dealer, We Guarantee the Highest Trade in Value! With our Award Winning Staff and Ford Divisions Fastest Growing Dealer,let us prove our slogan “The Customer is Always First!" Taylor Ford has the largest selection of Ford vehicles in stock ready for fast delivery. We have over 125 Pre-Inspected cars, trucks, SUV'S, and crossovers in our inventory. We take pride in our customers. Are you looking to get your first loan or have you had several loans in the past? Let us take care of your finance needs. Have you had problems getting a vehicle due to past credit? Taylor Ford has a special department for that! Open Saturdays! Please stop in and see us.
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13500 Telegraph Road

Taylor, MI

48180

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Showing 1,854 reviews

March 16, 2013

The staff at Taylor Ford always goes above and beyond what I've seen at other dealerships. When I shop there I feel as though they really value my business and want me to be happy as a customer, which ca More

by 1379happycustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 10, 2013 -

Taylor Ford responded

Taylor Ford is happy to have as a lifetime customer. Please feel free to contact if we can help you with any of your service needs.

March 13, 2013

Taylor Ford is a great dealership to do business with and so is my salesman Don Moon. No hassles, no long waiting just go in and drive out with a new car of your choice. They take care of everything, this is More

by maltese500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 10, 2013 -

Taylor Ford responded

Don Moon is one of our top Sales Team Members - Thanks to customers like you. We appreciate you taking time to share your visit with us.

February 11, 2013

We couldn't be more pleased with the excellent service we received with the Lease of the Fusion. Not only did Jimmy bring the car out to us, he spent more then an hour going over the functions and More

by cdryan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Shamo , Jim Barker
Feb 15, 2013 -

Taylor Ford responded

We will go the extra mile for our customers. Thank you for taking time to tell us about your excellent service from Jimmy.

February 06, 2013

This is the second vehicle we have purchased John Mann through Taylor Ford in less than a year. John is very professional, knowledgeable, and courteous; he made our buying experience a very pleasurable on More

by madhousellc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 15, 2013 -

Taylor Ford responded

Thank you for your review. We appreciate your continued business.

January 31, 2013

I was pleased to get a new fusion at the low price that I got. Also, the service was quick and professional. John did whatever it took to make sure I was happy with my purchase and get me the best price po More

by aberwick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Krause
Feb 01, 2013 -

Taylor Ford responded

Great to hear how pleased you are with the Fusion and price. Please keep us in mind for all your service needs. Thank you for your business.

January 11, 2013

We have followed Steve Miller from Southgate Ford to Taylor - have done business with him for about the last 10 years. My husband bought his car and I have leased many cars from him. He's a very frien More

by craftie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Miller, Steve Miller
Jan 16, 2013 -

Taylor Ford responded

Thank you for taking time to write a review. We are luck to have Steve Miller as a Salesperson here at Taylor Ford. We are happy you and your husband has joined the Taylor Ford Family.

December 31, 2012

Andrew Louttit was absolutely fabulous! I had been looking for a car for several months and had been met with less than enthusiastic salesmen! He took the time to keep me updated as he worked through More

by lllancaster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Andrew Louttit
Jan 03, 2013 -

Taylor Ford responded

Taylor Ford takes pride when a customer is so happy with us that they refer their friends and family. Andrew is a great sales team member. Thank for allowing Andrew to help you with your Ford purchase.

December 27, 2012

Taylor Ford customer service manager contacted purchaser after dissatisfied review and explained why certain aspects of transaction occurred. Wish the cumulative transaction had been more positive. The sale More

by JoeLambert
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Krause
Jan 16, 2013 -

Taylor Ford responded

We are very concerned with your experience. I would like the opportunity talk to you and learn more. I am glad that you took the time to let us know. Please contact me Jerry Arrowood Sales Manager at 313-216-1520

December 23, 2012

The car I wanted was sold when I got to the dealer, Salesman Dan Stephens helped me find another with better options and price to suit my planned budget. He delivered it the same day without any proble More

by valisichei
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Stephens, Dan Stephens
Jan 03, 2013 -

Taylor Ford responded

Thank you for your review. We like to go the extra mile for our customers. We find the exact vehicle for you - in many cases its right here on our lot. Please feel free to contact us for any of your service needs also.

December 20, 2012

The sales team at Taylor Ford are Exceptional. Very friendly and willing to go the extra mile! Kudos to John Budjoso for making us happy and giving us what we wanted! More

by murphjja
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 21, 2012 -

Taylor Ford responded

Taylor Ford is a great place to work. Thanks to customers like yourself it makes easy to be friendly. Please keep in mind our Quick Lane for your service needs.

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