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Taylor Ford
Taylor, MI
1,854 Reviews
As Downriver's #1 Dealer, We Guarantee the Highest Trade in Value! With our Award Winning Staff and Ford Divisions Fastest Growing Dealer,let us prove our slogan “The Customer is Always First!"
Taylor Ford has the largest selection of Ford vehicles in stock ready for fast delivery. We have over 125 Pre-Inspected cars, trucks, SUV'S, and crossovers in our inventory.
We take pride in our customers. Are you looking to get your first loan or have you had several loans in the past? Let us take care of your finance needs. Have you had problems getting a vehicle due to past credit? Taylor Ford has a special department for that!
Open Saturdays! Please stop in and see us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday Closed - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 PM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,854 reviews
April 24, 2013
Lou Horger is the ultimate Salesperson, kind, friendly, knowledgeable and very convincing I must say. Have purchased many vehicles from him in the past 30 years and will continue to do so. The dealership i knowledgeable and very convincing I must say. Have purchased many vehicles from him in the past 30 years and will continue to do so. The dealership is also very good with great people and a good inventory as well as a showroom. Great experience and will always get my business. A long time customer, Armando Rodriguez More
by arod1124
Employees Worked With
April 22, 2013
Jimmy was great to work with. We discussed what I was looking for over the phone. Jimmy came back to me with options. When I arrived at the dealer, Jimmy had everything tready to go. This was a very sm looking for over the phone. Jimmy came back to me with options. When I arrived at the dealer, Jimmy had everything tready to go. This was a very smooth sales process. More
by pbucek
Employees Worked With
Jim Barker
April 21, 2013
All the people were very nice and welcoming. The experiences I have had in the past with Ford almost kept me from going to this one. I have to admit I was very impressed. Keith Jewell kept everythi experiences I have had in the past with Ford almost kept me from going to this one. I have to admit I was very impressed. Keith Jewell kept everything as simple and easy as possible. Explaining what will work for me and how to know if I had any of the Ford plans. I really appreciate the honesty with which Michael in financing helped us also. Great bunch of people here. Thank you. More
by nlawson61
April 17, 2013
My 2010 E-150 conversion van I purchase from Taylor Ford was riding rough, over and over they told me there was nothing they could do, they told me the vehicle was beefed up to a E-250 suspension (E-250 lea was riding rough, over and over they told me there was nothing they could do, they told me the vehicle was beefed up to a E-250 suspension (E-250 leaf springs added) by explorer van co. after three visits I went back to the service department and told them the left front wheel was riding bumpy, the tire threads was busted and they ordered a new tire, after more visits I went back and told them the van was still riding rough, again they told me there was nothing they could do, one of the service guys told me to take the vehicle to downriver spring service on dix road, the front & rear shocks had to be replaced two of the shocks was leaking. the service department should have checked my shocks and suspension due to the fact that my van was under warranty I had to pay $450.00 to replace my shocks, I was also told by the customer service manager not to bring my vehicle back to Taylor Ford to be serviced. (because of my ethnic group?) I HOPE NOT More
by 2020longfellow
April 14, 2013
The sales process at this dealership is exceptionally great. The sales person, Andrew Loutitt is extremely customer oriented and does his best to satisfy the customer's desire to get a great product at great. The sales person, Andrew Loutitt is extremely customer oriented and does his best to satisfy the customer's desire to get a great product at a fair value. On top of that, Andrew knows the insides out of the vehicle he is selling and goes out of his way to make sure the customer doesn't have any unanswered questions on the operation of the car. I would defintely recommend this dealership. More
by pnorkevi
Employees Worked With
March 29, 2013
John was very responsive when I contacted him by phone and email. He was very polite, friendly and courteous. He never tried to push me into getting a vehicle. He listened to what I wanted and worked ve and email. He was very polite, friendly and courteous. He never tried to push me into getting a vehicle. He listened to what I wanted and worked very hard to find a model that matched. I would highly recommend John to any one. More
by duppus
Employees Worked With
John Kovach
March 28, 2013
I would not recommend Taylor Ford service department. My father recently went in to have his truck looked at. He purchased it from taylor ford and it was still under warranty. He had some problems with the father recently went in to have his truck looked at. He purchased it from taylor ford and it was still under warranty. He had some problems with the power steering in which they fixed. He also could not open the back door of his pick up truck. The handle was broken. They told him it was not under warranty and would cost $240 to fix. He decided to not get it fixed and then was charged $100 because they looked at it and told him it was broken. Are you kidding me?!? He knew it was broken that is why he brought it to be fixed. I don't know what kind of genius mechanic it took to figure out it was broken and why it would cost $100 to be looked at. Absolutely ridiculous you would charge a loyal customer that kind of money to tell them something was broken that they already knew was broken. More
by Katyolsen5
Employees Worked With
Service Center
March 26, 2013
Jim Baker went above and beyond for us and we would definately recommend him and taylor ford. He worked many hours presenting us with different cars and trucks so we could make a decision. definately recommend him and taylor ford. He worked many hours presenting us with different cars and trucks so we could make a decision. More
by ameliader
Employees Worked With
Jim Barker
March 22, 2013
Everyone was happy to help me buy a new ford , they made it easy and were fast and polite,especially my salesman John Mann.Less than 24 hours I owned a new ford focus SE. thanks. it easy and were fast and polite,especially my salesman John Mann.Less than 24 hours I owned a new ford focus SE. thanks. More
by baker1man
