Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Taylor Ford
Taylor, MI
1,854 Reviews
As Downriver's #1 Dealer, We Guarantee the Highest Trade in Value! With our Award Winning Staff and Ford Divisions Fastest Growing Dealer,let us prove our slogan “The Customer is Always First!"
Taylor Ford has the largest selection of Ford vehicles in stock ready for fast delivery. We have over 125 Pre-Inspected cars, trucks, SUV'S, and crossovers in our inventory.
We take pride in our customers. Are you looking to get your first loan or have you had several loans in the past? Let us take care of your finance needs. Have you had problems getting a vehicle due to past credit? Taylor Ford has a special department for that!
Open Saturdays! Please stop in and see us.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday Closed - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 PM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,854 reviews
June 13, 2013
WORST EXPERIENCE OF ALMOST BUYING A VEHICLE I'VE EVER EXPERIENCED. THE TRADE-IN PRICE WAS BALONEY. ALL I KEPT BEING ASKED WAS HOW SOON THEY COULD GET ME AN AN OVERPRICED TRK. AFTER I EXPLAINED THREE T EXPERIENCED. THE TRADE-IN PRICE WAS BALONEY. ALL I KEPT BEING ASKED WAS HOW SOON THEY COULD GET ME AN AN OVERPRICED TRK. AFTER I EXPLAINED THREE TIMES (OR MORE) THAT I HAD TO CONSULT WITH MY HUSBAND, THEY QUICKLY LOST INTEREST. I FELT EXTREMELY PRESSURED AND COERCED. I WAS MORE THAN HAPPY TO WALK OUT OF THAT DEALERSHIP. WILL NOT BE BACK. More
by spapais411
June 06, 2013
I called James Lutsey when I was considering buying a mustang convertible because I knew he would work hard to meet my needs. I was very specific about the options & color I wanted & he came through for mustang convertible because I knew he would work hard to meet my needs. I was very specific about the options & color I wanted & he came through for me. I would highly recommend Taylor Ford, and specifically James Lutsey. More
by scprgrl91
Employees Worked With
Jim Lutsey
May 30, 2013
Always a pleasure to do business with the sales team at Taylor Ford. They make leasing a vehicle very easy. No sales pressure at this dealership. Thanks Jaime as always!!!!!!!!!! Taylor Ford. They make leasing a vehicle very easy. No sales pressure at this dealership. Thanks Jaime as always!!!!!!!!!! More
by skellyca
Employees Worked With
Jamie Bowling
May 24, 2013
Very rare to find a more genuine guy who listens and answers questions with such professionalism like Jimmy. Most comfortable experience I've had with a sales rep. answers questions with such professionalism like Jimmy. Most comfortable experience I've had with a sales rep. More
by rlitteraljr
Employees Worked With
Jim Barker
May 23, 2013
Jim is the best salesman I have ever worked with . I am a repeat customer and he remembered details from over 1 year ago on my last visit with my son. I hope to be able to send him more business with my fa a repeat customer and he remembered details from over 1 year ago on my last visit with my son. I hope to be able to send him more business with my family members ! More
by gloria0907
Employees Worked With
Perry, Jim Barker
May 17, 2013
My experience with Taylor Ford was excellent. I stopped in to get a part for my older car, and ended up leaving with a new one! Everyone from the parts department to the body shop did their best to assist in to get a part for my older car, and ended up leaving with a new one! Everyone from the parts department to the body shop did their best to assist me. The body shop even had a person stay late to fix my back hatch, rather than having me come back the next day. I used the time to scope out the new vehicles. . . John was the salesperson I was working with. He patiently listened while I talked about what I wanted, and what I could spend. He gave me ballpark figures on monthly payments based on the vehicles I was looking at. He pulled out the brouchures so we could review cargo space and towing capabilities. He walked through the features of the two vehicles I was looking at. Once I finally made the decision on the Escape, he moved me through the process quickly. This was honestly the best car shopping/buying experience I have had, and I'm very please with Taylor Ford overall. I will definitely be back! More
by AliciaGeorge
Employees Worked With
John Krause
May 09, 2013
Jim Lutsey helped us to select a great Ford Escape yesterday at Taylor Ford Dealership. When the car was delivered to us he made sure we knew how to use all of the options on the car. We had forgot yesterday at Taylor Ford Dealership. When the car was delivered to us he made sure we knew how to use all of the options on the car. We had forgotten to remove a sticker on the car but Jim found our trade in and removed the sticker for us. Thank you for all of the extra services he provided to us. More
by Dbachert
Employees Worked With
Jim Lutsey
May 06, 2013
I was very happy with the my sales person Deb. She bent over backwards to find the car I wanted. Everybody was so nice at Taylor Ford.. I would highly recomend this dealership. over backwards to find the car I wanted. Everybody was so nice at Taylor Ford.. I would highly recomend this dealership. More
by joycesharkey
May 03, 2013
I gave Jamie a great rating because he is really able to hone in on an individual customer's needs and help them find exactly what car is best for them. In my case, he was able to recommend the Focus SE for hone in on an individual customer's needs and help them find exactly what car is best for them. In my case, he was able to recommend the Focus SE for its great gas mileage, safety, smooth driving experience, and other helpful features, such as Sync. The price was very solid, and I am very pleased with my experience. I can say with certainty I will return to Taylor Ford when my lease is through to either buy my currently leased vehicle or buy or lease a new one. More
by rrrmozham
Employees Worked With
Jamie Bowling
