Taylor Ford
Taylor, MI
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday Closed - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 PM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Satisfied Use Car buy I highly recommend working with Dan Stephens for your used car needs. Dan took the time to listen to me and help me find the right used car. No pres I highly recommend working with Dan Stephens for your used car needs. Dan took the time to listen to me and help me find the right used car. No pressure. He delivered on his word and I will do business with him in the future. More
Excellent service , nicest people!! I was very satisfied shopping at Taylor Ford. This was my second visit and I returned because of my first experience. My salesman Chris truthfully car I was very satisfied shopping at Taylor Ford. This was my second visit and I returned because of my first experience. My salesman Chris truthfully cared about the safety of my family and put my needs first, he couldn’t have been any nicer. He was able to get me the price I wanted to pay. My new truck is awesome and I will continue shopping at Taylor ford in the future because of their excellent customer service. More
Thank you Nick! Thank you Nick for helping us find the vehicle we were looking for. You made the process simple and quick. Professional and very helpful. We love our Thank you Nick for helping us find the vehicle we were looking for. You made the process simple and quick. Professional and very helpful. We love our Escape. Can't thank you enough! More
No Hassle/Haggle easy car buying See Phil, Professional, respectful, no BS. Buying a car as a busy woman ran into way too many sleezy salesman. Phil was honest and straightforward fro See Phil, Professional, respectful, no BS. Buying a car as a busy woman ran into way too many sleezy salesman. Phil was honest and straightforward from the start. My new Explorer was delivered to my front door. Visit here. Ask for Phil. Thank me later!! More
Rude lease return dept The woman in the lease return department was extremely rude. I wanted to return my lease and I brought my vehicle there twice both times they refused The woman in the lease return department was extremely rude. I wanted to return my lease and I brought my vehicle there twice both times they refused me. First they said they had no room lol then their system was down. They were do rude!! More
Love the car, not the sales experience I found the sales experience to be typical of old-time dealerships-- make it all sound good while not disclosing all the details upfront. Over the ye I found the sales experience to be typical of old-time dealerships-- make it all sound good while not disclosing all the details upfront. Over the years, I've purchased 10 vehicles from dealerships -- this was the 2nd to worst of those experiences. Undisclosed info came out at the end of a very long process making me question the purchase and feeling stuck to make a difficult choice. In the end, we chose to accept the deal knowing that if all the info had been disclosed upfront, we likely would have made a different decision. But, it is hard to walk away from a deal when 95% of the transaction has occured and the only thing left to do is sign one document and drive away. This experience cost me money but time is also valuable and the amount of time invested in this deal plus the time necessary to start over again have to be included in the final decision. On this deal, it was better to cut our losses and move forward with a vehicle that fit our family's needs and not spend more time looking for another good buy. With that said, I am very pleased with the car itself and in the short time I've owned the vehicle, it appears to be running beautifully. I hope the vehicle continues to perform and meet our expectations. Good cars can be found all over but salespeople and dealerships that pride themselves on being upfront and integrious are not. Unfortunately, I am too disappointed to leave a good review of the sales experience at Taylor Ford. My experience with Cindy in the finance department was wonderful. I appreciate her diligence in finding the best rates and her upfront, no-nonsense approach. More
Purchase a 2015 Escape I found my salesman- Joe Ward to be Very professional, knowledgeable, friendly and patient. The same goods for Mike Rossi-sales manager. Ms. C. Ray w I found my salesman- Joe Ward to be Very professional, knowledgeable, friendly and patient. The same goods for Mike Rossi-sales manager. Ms. C. Ray who did the paperwork with me was very pleasant and an assist to Taylor Ford. More
Nick is awesome! First off I was very uneasy about buying a used car after I had an issue with my previous car purchase. This dealership is very welcoming and nick is First off I was very uneasy about buying a used car after I had an issue with my previous car purchase. This dealership is very welcoming and nick is very understanding. Nick goes above and beyond his job title... he makes sure his customers leave happy. Nick told my boyfriend and I several times that his ultimate goal was to not only get us in a vehicle we loved and could afford, but also gain us as customers. He did all the above... we are thus far happy with our vehicle and the service we received. Mike was also a great person to take with... took time to have several conversations with my boyfriend and I. Cherry on top the sundae was Cindy who is FANTASTIC as well... she took the time to explain in detail our warranty and our payments. We are so happy with our service and now consider these people our friends! Thanks again nick, Cindy, and mike! More
Outstanding Customer Service This was by far the best experience I’ve had when purchasing a new vehicle. The staff was very helpful to work with me to make sure that I found the v This was by far the best experience I’ve had when purchasing a new vehicle. The staff was very helpful to work with me to make sure that I found the vehicle that best suited what I was looking for. I will send anyone I know who’s looking for a new or used car to see Phil Maher. More
New car lease Salesman, Louis Horger is awesome. Sales manager was helpful. Entire experience was pleasant, smooth and quick. Financial man was nice. I'm very parti Salesman, Louis Horger is awesome. Sales manager was helpful. Entire experience was pleasant, smooth and quick. Financial man was nice. I'm very particular about who I do business with and Taylor Ford may have a customer for life. More