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Taylor Ford

Taylor, MI

4.7
1,894 Reviews
As Downriver's #1 Dealer, We Guarantee the Highest Trade in Value! With our Award Winning Staff and Ford Divisions Fastest Growing Dealer,let us prove our slogan “The Customer is Always First!" Taylor Ford has the largest selection of Ford vehicles in stock ready for fast delivery. We have over 125 Pre-Inspected cars, trucks, SUV'S, and crossovers in our inventory. We take pride in our customers. Are you looking to get your first loan or have you had several loans in the past? Let us take care of your finance needs. Have you had problems getting a vehicle due to past credit? Taylor Ford has a special department for that! Open Saturdays! Please stop in and see us.
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13500 Telegraph Road

Taylor, MI

48180

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Showing 1,894 reviews

January 08, 2018

Satisfied Use Car buy I highly recommend working with Dan Stephens for your used car needs. Dan took the time to listen to me and help me find the right used car. No pres More

by K. Blumberg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Stephens
Jan 10, 2018 -

Taylor Ford responded

Thank you for writing this fantastic review and giving our dealership such a high star rating! At Taylor Ford, we value our customers and we look forward to seeing you on your next visit. Take care! Tricia Read at 313-216-1606

January 06, 2018

Excellent service , nicest people!! I was very satisfied shopping at Taylor Ford. This was my second visit and I returned because of my first experience. My salesman Chris truthfully car More

by F1502018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Baxter
Jan 06, 2018 -

Taylor Ford responded

Congrats on the New F-150. Thank you for taking time to share your experience with Mr. Baxter.

January 04, 2018

Thank you Nick! Thank you Nick for helping us find the vehicle we were looking for. You made the process simple and quick. Professional and very helpful. We love our More

by christyp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Isom
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2017

No Hassle/Haggle easy car buying See Phil, Professional, respectful, no BS. Buying a car as a busy woman ran into way too many sleezy salesman. Phil was honest and straightforward fro More

by Angel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2017

Rude lease return dept The woman in the lease return department was extremely rude. I wanted to return my lease and I brought my vehicle there twice both times they refused More

by Coco08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jamie Miller
December 02, 2017

Love the car, not the sales experience I found the sales experience to be typical of old-time dealerships-- make it all sound good while not disclosing all the details upfront. Over the ye More

by customer123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Rossi, Cindy, Jim Lutsey
Dec 05, 2017 -

Taylor Ford responded

Thank you for taking the time to leave us your honest feedback. We are disappointed to hear you did not receive top-notch customer service from us and would like the opportunity to try and make this right with you, if we still can. Please give Mandy Friday a call at (313) 216-1607 or MandyF@shoptaylorford.com and we will do our best to make this better. We hope to hear from you soon.

November 29, 2017

Purchase a 2015 Escape I found my salesman- Joe Ward to be Very professional, knowledgeable, friendly and patient. The same goods for Mike Rossi-sales manager. Ms. C. Ray w More

by Jpbiker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Rossi, Cindy Ray, Joe Ward
Nov 30, 2017 -

Taylor Ford responded

We are so glad you had a great experience with us at Taylor Ford! Congrats on your new Escape, safe travels!

November 14, 2017

Nick is awesome! First off I was very uneasy about buying a used car after I had an issue with my previous car purchase. This dealership is very welcoming and nick is More

by Jenay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Cindy and Mike
November 12, 2017

Outstanding Customer Service This was by far the best experience I’ve had when purchasing a new vehicle. The staff was very helpful to work with me to make sure that I found the v More

by Jkirn86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2017 -

Taylor Ford responded

Congratulations on your new vehicle! We are happy to hear you had such a great experience with Phil. We hope to see you soon!

November 02, 2017

New car lease Salesman, Louis Horger is awesome. Sales manager was helpful. Entire experience was pleasant, smooth and quick. Financial man was nice. I'm very parti More

by Me at Taylor Ford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Horger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sales manager and financial man, not sure of names.
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