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Taylor Ford

Taylor, MI

4.7
1,980 Reviews
As Downriver's #1 Dealer, We Guarantee the Highest Trade in Value! With our Award Winning Staff and Ford Divisions Fastest Growing Dealer,let us prove our slogan “The Customer is Always First!" Taylor Ford has the largest selection of Ford vehicles in stock ready for fast delivery. We have over 125 Pre-Inspected cars, trucks, SUV'S, and crossovers in our inventory. We take pride in our customers. Are you looking to get your first loan or have you had several loans in the past? Let us take care of your finance needs. Have you had problems getting a vehicle due to past credit? Taylor Ford has a special department for that! Open Saturdays! Please stop in and see us.
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13500 Telegraph Road

Taylor, MI

48180

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Showing 1,980 reviews

January 12, 2022

I was very satisfied with the excellent service I received my self they were ready to get me going ASAP from getting me from home and getting my car ready thanks More

by MALOrama
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
My salesman was Mr. Mike Sareini and his partner catfish Beydoun
Jan 12, 2022 -

Taylor Ford responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future. Welcome to the Taylor Ford family!

January 12, 2022

I really like my salesman there. He always has everything ready for us so we don't waste our time at the dealership. More

by sandykettler53
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Sukel
Jan 14, 2022 -

Taylor Ford responded

Thanks, Sandy, for sharing your experience with us. We are pleased that you had a great sales experience. Please keep us in mind for all your sales & service needs in the future. We hope to see you again soon. Enjoy the ride!

January 12, 2022

Very helpful from Frank Tucci the salesman to the finance department to getting me in a vehicle at such a troubling time where vehicles aren’t available as much More

by tbowdell33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Tucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2022 -

Taylor Ford responded

Hello, thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

January 12, 2022

This was my 4th vehicle from Frank. As always was great to work with, very friendly, helpful, knowledgeable, and efficient. More

by PANTIOC2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Tucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2022 -

Taylor Ford responded

Thanks for sharing your experience with us. We are pleased that you had a great sales experience with Frank. Please keep us in mind for all your sales & service needs in the future. We hope to see you again soon. Enjoy the ride!

January 12, 2022

I've been dealing with Don Moon and Taylor Ford for Years! I've never thought about going anywhere else because of the service I get from him. Not only does he make sure I get what I want, he makes m More

by M2125BROCK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2022 -

Taylor Ford responded

Hi there. Thank you for the kind words about Don. We want all our clients to have a comfortable and stress-free experience with us! It's great to know that's what you received. We hope to see you again soon. Enjoy the ride!

January 10, 2022

Frank was very great to work with, always helpful and making sure everything worked out. More

by PANTIOCH1
Recommend Dealer
Yes
Employees Worked With
Frankie Tucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2022 -

Taylor Ford responded

Thanks for sharing your experience with us. We are pleased that you had a great sales experience with Frank. Please keep us in mind for all your sales & service needs in the future. We hope to see you again soon. Enjoy the ride!

January 07, 2022

Dan Kontur is the man! Everyone who I came into contact was very helpful and courteous. More

by CRAIGSHEP147
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Kontur
Jan 11, 2022 -

Taylor Ford responded

Hello Craig, we're glad to hear you found our staff knowledgeable and helpful! Thank you for choosing Taylor Ford and we hope to see you again.

January 07, 2022

We had a problem with the vehicle the first day. We had to fight to get it fixed. More

by MMCOLLINS728
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Chinavare
Jan 10, 2022 -

Taylor Ford responded

Thank you for bringing this to our attention. We are concerned about your comments and would like to get in touch with you to discuss this matter further. At [Location Name], we take customer reviews very seriously. Please contact me, Jerry Arrowood at 313-216-1607. We look forward to working together with you to come up with a solution.

January 06, 2022

Brand new truck in for service had it 5 days started having trouble with it had to wait a week for apt. Service dept has had my truck 3 days with no updates More

by TMTOMASIK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lou Horger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2022 -

Taylor Ford responded

We sincerely apologize for any frustration this process has caused you. We understand how strongly you must feel and would love the opportunity to make it right. If you're open to a discussion, please contact Mandy Friday at 313-216-1607. We look forward to hearing from you.

January 06, 2022

Very friendly people. Great customer service. Very efficient very kind. They care about you a lot they will do anything to help you More

by MARYANNF1978
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Pacheco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2022 -

Taylor Ford responded

Thanks for your praise and kind comments about our team, Mary Ann. Take care and have a wonderful day!

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