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Taylor Ford

Taylor, MI

4.7
1,980 Reviews
As Downriver's #1 Dealer, We Guarantee the Highest Trade in Value! With our Award Winning Staff and Ford Divisions Fastest Growing Dealer,let us prove our slogan “The Customer is Always First!" Taylor Ford has the largest selection of Ford vehicles in stock ready for fast delivery. We have over 125 Pre-Inspected cars, trucks, SUV'S, and crossovers in our inventory. We take pride in our customers. Are you looking to get your first loan or have you had several loans in the past? Let us take care of your finance needs. Have you had problems getting a vehicle due to past credit? Taylor Ford has a special department for that! Open Saturdays! Please stop in and see us.
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13500 Telegraph Road

Taylor, MI

48180

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Showing 1,980 reviews

January 22, 2022

The sales department treats their customers very well. Would never go back to the service department More

by kimberly10171217
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nicole
Jan 25, 2022 -

Taylor Ford responded

Hello Kimberly, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. Please contact Mandy Friday at 313-216-1607 at your earliest convenience. We hope to hear from you soon.

Jan 25, 2022 -

kimberly10171217 responded

I have left Mandy two messages over two months ago and she has not called back.

January 19, 2022

Mike Sareini and his team are awesome!!! Mike made everything very easy to order and lease my new 2022 F150. Mike and his team are very friendly, professional, and knowledgeable. Thank you!! More

by fstanton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Sareini
Jan 20, 2022 -

Taylor Ford responded

Thanks for sharing your experience with us. We are pleased that you had a great sales experience with Mike and our team. Please keep us in mind for all your sales & service needs in the future. We hope to see you again soon. Enjoy the ride!

January 17, 2022

I have leased my last two vehicles from Andrew. He makes the process easy with all the information I need to make my decision. All the paperwork is ready when I come in to pick it up and he goes through the More

by LAPINSKIDONAJANE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Louttit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2022 -

Taylor Ford responded

Hello! Thanks for highlighting one of our star team members who helped make this such a great experience! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

January 17, 2022

I have been buying/leasing vehicles from Don Moon for over 20 years (probably more). I can rely on Don to always go the extra mile. He is always friendly, professional, and honest. More

by MIKE.SUTHERLAND
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2022 -

Taylor Ford responded

Hi Mike, we're so glad that Don is always able to go above and beyond your expectations! Thank you for choosing Taylor Ford and we can't wait to see you again.

January 17, 2022

Josh was really great at working with me and keeping my new car buying "dealership irritation" to a minimum, asking if I was ok with texting, getting things prepared ahead of time. The only reason I can't More

by SCOTT D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh H
Jan 18, 2022 -

Taylor Ford responded

Hi there, Scott. Thank you for the kind words about Josh. We want all our clients to have a comfortable and stress-free experience with us! It's great to know that's what you received. We hope to see you again soon. Enjoy the ride!

January 17, 2022

My salesman is the Best . He makes it’s so easy to get a new truck . More

by LHORGER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Horger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2022 -

Taylor Ford responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future. Welcome to the Taylor Ford family!

January 14, 2022

Everyone very friendly and helpful. I thought I would here back from someone, to see how I was liking my 2022 explorer.😏 More

by bertolinosusana2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
Jan 18, 2022 -

Taylor Ford responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future. Welcome to the Taylor Ford family!

January 14, 2022

Thanks for the car BryanThanks for the car BryanThanks Thanks for the car Bryan Thanks for the car Bryan Thanks for the car Bryan More

by Lew
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Patton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2022 -

Taylor Ford responded

Thanks, Lew, for sharing your experience with us. We are pleased that you had a great sales experience with Bryan. Please keep us in mind for all your sales & service needs in the future. We hope to see you again soon. Enjoy the ride!

January 12, 2022

Very nice people, highly recommend using Taylor Ford for for buying or leasing a new vehicle! More

by CPROCTOR955
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Sukel
Jan 12, 2022 -

Taylor Ford responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future. Welcome to the Taylor Ford family!

January 12, 2022

Very fast and very nice, I got exactly what I needed and Brian was amazing to work with More

by KENNYTUCKER32
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Patton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2022 -

Taylor Ford responded

Thanks, Kenny, for sharing your experience with us. We are pleased that you had a great sales experience with Brian. Please keep us in mind for all your sales & service needs in the future. We hope to see you again soon. Enjoy the ride!

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