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Taylor Chrysler Dodge Jeep Ram

Bourbonnais, IL

Overview
Employees
Reviews
Vehicles
5.0
5,524 Reviews
At Taylor Chrysler Dodge Jeep Ram, we sell new Chrysler, Dodge, Jeep and Ram vehicles. We also sell hundreds of used cars of all makes and models. We are centrally located at the interchange of I-57 and Route 50 in Bourbonnais, Illinois. At our conveniently located Chrysler Dodge Jeep Ram dealership, we are committed to customer service and satisfaction and offer an exceptional selection of new and used vehicles at our state-of-the-art facility. Experience our dealership in person and meet our friendly sales team who can assist you in finding the perfect car for your needs.
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1497 North State Route 50

Bourbonnais, IL

60914

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Showing 5,524 reviews

December 20, 2024

I can’t say enough great things about Taylor CDJR in Bourbonnais! Outstanding people to work with when finding a car! Brandon was my salesman and he was so helpful and knowledgeable. He found the perfec More

by Suzanne Nighswander
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Scroggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Hull
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

Taylor Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words and glowing review! We’re thrilled to hear that your experience at Taylor Chrysler Dodge Jeep Ram in Bourbonnais exceeded your expectations. Brandon is an exceptional member of our team, and we’re glad he could help you find the perfect vehicle at the best price. Nate also works hard to ensure the process is smooth and stress-free, and we’re glad he made everything quick and easy for you. It’s also wonderful to know our service department left such a positive impression—they pride themselves on delivering trustworthy and efficient care. Your recommendation means the world to us, and we’re so grateful for the opportunity to assist you. If there’s anything else we can do for you, please don’t hesitate to reach out. Thank you for choosing Taylor CDJR, and enjoy your new vehicle!

December 16, 2024

My overall experience was great. My salesman was very informative and helpful throughout the process. The used car manager on the other hand was absolutely horrible. He was rude and More

by Anthony
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Courtney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Fitzgibbon
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2024 -

Taylor Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your feedback. We’re thrilled to hear that your salesman provided helpful and informative service throughout your car-buying process, and that Damien in our service department made sure your recall experience went smoothly. We’ll make sure to share your kind words with both of them! At Taylor Chrysler Dodge Jeep Ram, we strive to treat every customer with the respect and care they deserve, and it’s clear that we fell short in this instance. Your concerns are being taken very seriously, and we will address this internally to ensure a better experience moving forward. We value your business and hope you might give us another chance in the future to provide the exceptional service you expect and deserve. If there’s anything further we can do to make this right, please don’t hesitate to contact us directly at 815-935-7900. Thank you again for your feedback, as it helps us improve.

December 15, 2024

Brandon was very helpful and made our car buying experience very smooth. He is professional , knowledgeable and very easy to work with. I recommend contacting him if you are looking for a new vehic More

by Posty122
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Scroggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Hull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Ewers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2024 -

Taylor Chrysler Dodge Jeep Ram responded

Thank you so much for sharing your experience! We’re thrilled to hear that Brandon made your car-buying process smooth and enjoyable. His professionalism, knowledge, and dedication to customer satisfaction truly set him apart, and we’re glad he provided the service you deserve. If you or anyone you know is looking for a new or used vehicle in Bourbonnais, Illinois, we’re always here to help. Brandon and the entire Taylor Chrysler Dodge Jeep Ram team are ready to make the car-buying journey easy and stress-free. Thank you for recommending us, and congratulations on your new vehicle! We look forward to serving you again in the future.

December 14, 2024

They were very professional yet personal. They answered all of our questions. Im very pleased with this deslership . More

by juliannepost25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Scroggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Hull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 17, 2024 -

Taylor Chrysler Dodge Jeep Ram responded

Thank you for your kind words and for choosing Taylor Chrysler Dodge Jeep Ram in Bourbonnais, Illinois! We're thrilled to hear that our team was professional and personable while answering all of your questions. Providing an exceptional car-buying experience is always our goal, and we're so glad to know you’re pleased with our dealership. If you ever need assistance with your vehicle or have any questions in the future, please don’t hesitate to reach out. We truly appreciate your support and look forward to serving you again!

December 14, 2024

Brandon is the best, we will always go to him. He knows my style and always has the right vehicle for me. Always the best deals too!! More

by Sandy barnes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Scroggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 17, 2024 -

Taylor Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words about Brandon! We're thrilled to hear he continues to exceed your expectations by matching you with vehicles that fit your style and offering the best deals. At Taylor Chrysler Dodge Jeep Ram in Bourbonnais, IL, we take pride in providing personalized service to each customer, and it's wonderful to see Brandon delivering that. We appreciate your loyalty and look forward to helping you again with your next vehicle! If there's anything you need in the meantime, don't hesitate to reach out. Safe travels!

December 07, 2024

Brandon and Craig were both great to deal with. Definetly one of the best vehicle purchasing experiences I have had. More

by K3fisher
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Courtney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Scroggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 07, 2024 -

Taylor Chrysler Dodge Jeep Ram responded

Thank you so much for sharing your experience with us! We're thrilled to hear that Brandon and Craig provided you with one of the best vehicle purchasing experiences you've ever had. Our team at Taylor Chrysler Dodge Jeep Ram in Bourbonnais, IL, strives to make every visit as smooth and enjoyable as possible. If there's anything else we can do for you, don't hesitate to reach out. Enjoy your new vehicle, and we look forward to serving you again in the future!

November 30, 2024

Great service and friendly environment! I will continue referring people and continue my business with Taylor Dodger. More

by Jennifer
Recommend Dealer
Yes
Employees Worked With
Eric Connery
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2024 -

Taylor Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words and support! We're thrilled to hear that you had a great experience with our team at Taylor Chrysler Dodge Jeep Ram in Bourbonnais, Illinois. Providing top-notch service in a friendly and welcoming environment is what we strive for every day. Your referrals mean the world to us, and we’re so glad you’ll continue choosing Taylor for your automotive needs. If there’s anything we can do to assist you further, please don’t hesitate to reach out. We look forward to serving you again soon!

November 29, 2024

Oh my gosh, as always a perfect experience! Randy was and still is the best guy to work with. He makes it so personal in a great way and I am always glad to come back! Quick and painless and co More

by MeganB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Ayers
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Dec 02, 2024 -

Taylor Chrysler Dodge Jeep Ram responded

Thank you so much for the glowing review! We're thrilled to hear that Randy made your visit such a personal and enjoyable experience. At Taylor Chrysler Dodge Jeep Ram in Bourbonnais, Illinois, we pride ourselves on providing top-notch customer service, and it's wonderful to know Randy goes above and beyond to create a positive and memorable experience every time. Your kind words and loyalty mean the world to us, and we're so glad you always feel welcome here. We’ll be sure to pass along your compliments to Randy—he’ll be thrilled to hear them! If there's ever anything more we can do to assist you, please don’t hesitate to reach out. Thanks again for being part of the Taylor family, and we can’t wait to see you again for your next visit!

November 26, 2024

Thanks Nathan. I'm VERY happy with the car...and with your help, efficiency, and honesty. You helped make it a "Good Experience". More

by rickhanold
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Hull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Fitzgibbon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 26, 2024 -

Taylor Chrysler Dodge Jeep Ram responded

Thank you so much for sharing your experience! We’re thrilled to hear that Nathan provided you with the efficiency, honesty, and support you needed to make your car-buying journey a great one. Our goal at Taylor Chrysler Dodge Jeep Ram is to ensure every customer drives away happy in the perfect vehicle for their needs. Enjoy your new car, and if you ever need anything, don’t hesitate to reach out to us here in Bourbonnais!

November 14, 2024

I'm VERY UPSET. ..at MYSELF!! I didn't "test drive" the "pre-driven/used" car ('04 Lincoln with 75K miles) I purchased a few months ago. I'm UPSET that when I drove More

by rickhanold
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Hull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2024 -

Taylor Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with us, and we’re sorry to hear that you’ve been feeling this way about your purchase. At Taylor, we strive to ensure every customer feels valued and supported, even after the sale. We understand your concerns, and please know that upper management will be reaching out to discuss a solution that addresses your needs and concerns. We appreciate your feedback, and we're committed to making things right.

Dec 07, 2024 -

Taylor Chrysler Dodge Jeep Ram responded

HI Rick, I am told that we refunded you on the purchase. We apologize for any inconvenience that this may have caused. We do our best to inspect our pre driven vehicles but some of them have issues , especially 20 year old vehicles. Please let me know if we did not make this right with you.

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