Taylor Chrysler Dodge Jeep Ram
Bourbonnais, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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In the last five years I've purchased three new and two used cars from big name dealers. Every experience was awful. Each experience made me dread every time I had to go to a dealer. All the salesman I used cars from big name dealers. Every experience was awful. Each experience made me dread every time I had to go to a dealer. All the salesman I had to work with were the typical sleazy, fast talking salesman you associate with the profession. None of them wanted to work with me on price and acted like I was an idiot when it came to talking numbers. They also used a lot of pressure to push the sale. I understand that the salesman, the sales manager and the dealer need to make money, but all the experiences I had seemed over the top. In summer 2011 while purchasing a new Ford Fiesta at Currie Motors in Frankfort, IL, my wife had to leave the dealer because she was so uncomfortable with the sales tactics that were used by the manager and our salesman. Both were overly aggressive and just plain rude. I will never purchase a car from them again. Now in December 2011 I bought a used 1999 Ram from Taylor Chrysler Jeep Dodge in Bourbonnais IL. My experience was phenomenal. Brian Burghorn was my salesman and I cannot speak highly enough for him. My wife and I both felt extremely comfortable with him and he seemed like an honest, genuine, trustworthy man. While talking and negotiating with him it felt like we were discussing with a friend. Our entire experience with every person at the dealer was very pleasant and helpful even though we were only purchasing an inexpensive used truck. Taylor gave me the most trade in value out of all the dealers I was shopping around at and I also feel the price on my new purchase was very fair and according to www.kbb.com it was. I will definitely be bringing my business back to Brian Burghorn at Taylor Chrysler Jeep Dodge in Bourbonnais, IL, and also will be recommending them to friends and family. More
I researched around the area and found this to be the best dealership for both friendly staff and price negotiation. Everyone else in town stuck pretty close to their sticker price and had a "take it or best dealership for both friendly staff and price negotiation. Everyone else in town stuck pretty close to their sticker price and had a "take it or leave it" attitude. No other dealership called my house after the visit to see what else they could do to make a deal. Everyone at Taylor was so friendly. Our salesman, Kevin, was especially helpful. He had a "can do" attitude about everything. He answered every question we asked and worked to meet our need. He found the exact car we wanted with the options we wanted. We could not be more pleased with our experience! More
Our overall purchasing experience of our new Dodge Ram truck was fantastic. The friedliness of the staff made our purchase enjoyable and relaxing. This was our best buying experience ever. Ray Marko was truck was fantastic. The friedliness of the staff made our purchase enjoyable and relaxing. This was our best buying experience ever. Ray Marko was our salesperson during our purchase and has continued to be very helpful and has gone the extra mile to complete delivery of our new truck. We will look forward to future purchases with Ray Marko at Taylor Chrysler Dodge. Thank You Timothy and Bonnie Ford More
I would recommend a family or friend to visit Taylor Chrysler Dodge Jeep because of the excellent service I recently received when I bought a new Chrysler Town and Country. Within two days of first ste Chrysler Dodge Jeep because of the excellent service I recently received when I bought a new Chrysler Town and Country. Within two days of first stepping foot into the dealership I was driving away in my new car. Ray, the dealer who helped me find the car that was right for me and my family, was very knowledgeable about the various makes and models of cars sold on the lot. More than that he listened carefully to what I needed out of a car, showed me lots of options, and went out of his way to make sure if there wasn't something on the lot that fit my needs he would search for one somewhere else that did. When it came to the sale, he wasn't pushy and didn't make me feel like I was rushed into making the purchase. After comparing the price I received at this dealership and comparing it to a price I received at another, it was an easy decision to decide where I should purchase my car. From the friendly service to the good prices and extra incentives (such as free car washes), I'm glad and happy I went to Taylor. Plus, they have been great to work with in the months since in answering questions I have about the new car. More
Scott is by the far the best fiance manager i ahve ever dealt with. He is up front honest and truly loves a challenge. He makes buying a car simple and easy. He is the most relaible and honest fiance manag dealt with. He is up front honest and truly loves a challenge. He makes buying a car simple and easy. He is the most relaible and honest fiance manager i ahve ever dealt with. You will never leave this dealership feeling like you lost something when you wlak out of his office. Again he is by far the best i have ever dealt with. More
I simply can't say enough about the Taylor Chrysler Dodge team. We have been purchasing our automobiles from Taylor for more than 5 years and from the minute you walk through the doors you are greeted by hap team. We have been purchasing our automobiles from Taylor for more than 5 years and from the minute you walk through the doors you are greeted by happy enthusiastic members of the Dodge Team. Ray Marko has gone above and beyond to make our purchases at Taylor Dodge smooth and rewarding. His honesty, dedication and appreciation towards his customers makes him more than a sales consultant...it makes him family. As a customer I appreciate the time Ray makes to explain the features and performance of the autos we have purchased and there has never been a time when I called Ray with questions that he didn't have a solution. His follow up skills are wonderful!! We have sent several friends and family to see Ray and they have been treated with the same courtesy and respect. Ray is truly an asset to Taylor Dodge and I wouldn't shop anywhere else. More
Kevin Emling went above and beyond. The whole sales staff was extremely helpful in every way. Highly recommended will by again. Would recommend to all my friends and family Thanks to the whole staff and espe was extremely helpful in every way. Highly recommended will by again. Would recommend to all my friends and family Thanks to the whole staff and especially to Kevin! More
Bought two vehicles, new and used in less than 30 days. Salesman, Kevin E. was genuine and not typical cheesy-type. I would recommend prospective buyers to deal with Kevin. Salesman, Kevin E. was genuine and not typical cheesy-type. I would recommend prospective buyers to deal with Kevin. More
On our first visit to Taylor Chrystler Dodge we were greeted imediatley by Kevin Emling. We explained that we were looking for a used Jeep Wrangler - He showed us many options that were on the lot but greeted imediatley by Kevin Emling. We explained that we were looking for a used Jeep Wrangler - He showed us many options that were on the lot but none were what we were looking for. Without being the least bit pushy, Kevin suggested that we drive one of the newer Wranglers - with that test drive and with Kevins knowledge and friendliness, we were sold. We bought the new Wrangler and have been very happy with it. When we return for any follow up service, Ryan Voight,the service manager has been nothing but helpful and accomodating to all of our needs. We had such a good experience, we returned 4 months later to purchase our second vehicle from Taylor with the same great custumer service and friendliness. We would like to thank Taylor Chrystler Dodge for being truly profesional and great and what they do. Jim and Jill Patterson More