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Taylor Chrysler Dodge Jeep Ram
Bourbonnais, IL
5,511 Reviews
At Taylor Chrysler Dodge Jeep Ram, we sell new Chrysler, Dodge, Jeep and Ram vehicles. We also sell hundreds of used cars of all makes and models. We are centrally located at the interchange of I-57 and Route 50 in Bourbonnais, Illinois.
At our conveniently located Chrysler Dodge Jeep Ram dealership, we are committed to customer service and satisfaction and offer an exceptional selection of new and used vehicles at our state-of-the-art facility.
Experience our dealership in person and meet our friendly sales team who can assist you in finding the perfect car for your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 5,511 reviews
May 23, 2012
Dave Taylor has been good to this community. His staff is professional and very friednly. There no high pressure sales, simply sales personnel that desire to assist in any way possible. is professional and very friednly. There no high pressure sales, simply sales personnel that desire to assist in any way possible. More
by Jvoneil
Employees Worked With
Brian Burghorn, Brian Burghorn
May 21, 2012
Our last 2 car buying experiences have been awesome thanks to Ray! Everyone we encountered at Taylor was friendly and they try to make you as comfortable as possible. We know, from previous experiences thanks to Ray! Everyone we encountered at Taylor was friendly and they try to make you as comfortable as possible. We know, from previous experiences, that car buying can be a long, nerve wrecking process. But not with Ray, from the moment we stepped foot on the lot, we felt at ease. We're as happy with our 2nd purchase as we were with our first car from Ray and the Taylor crew. Thanks, guys, we will be seeing you again. :) More
by ladybugqueen81
May 20, 2012
Great customer service. My sales person was Jake Hendershot. Jake went above and beyond the normal job routine to help me find the perfect vehicle to match what I was looking for in a vehicle, He Hendershot. Jake went above and beyond the normal job routine to help me find the perfect vehicle to match what I was looking for in a vehicle, He had also recommend another car for me however; it was stick shift and I do not drive stick shift. What did impress me was how hard all individuals worked to make this deal happen, considering I am on a very tight budget. Thanks to Jim Crosswell who took extra time and phone calls to find someone to provide me the credit for the car loan. The extra time to make a phone call to follow to make sure everything was ok and that I was happy is something we just do not find much anymore. I will definitely refer this dealership and Jake to my friends. More
by Pamela A Rose
May 19, 2012
The group at Taylor Chrysler were all friendly and straight forward. I never felt uncomfortable during the entire experience. I felt like I was around friends. I would recommend Taylor Chrysler to any straight forward. I never felt uncomfortable during the entire experience. I felt like I was around friends. I would recommend Taylor Chrysler to anyone and everyone. More
by Bwesley1980
Employees Worked With
Seth, Aaron Hendershot
May 19, 2012
I have not been happy about my experience with my 2004 Dodge Ram. By the time it reached 100,000 miles I had put nearly $6000 into my truck. Both bedsides were rusted completely through at 60,000 miles Dodge Ram. By the time it reached 100,000 miles I had put nearly $6000 into my truck. Both bedsides were rusted completely through at 60,000 miles and of course Dodge said..."We there is noting we can do...It is out of warranty." At 100,000 miles the whole rear end needed replacing! That was almost $3000 dollars! After is was said and done my last episode nearly cost $2000 for an new module that was not available any where in this county and it had to be ordered from China and It would take at least a week to get it fixed! Needless to say Mr. Hendershot did a great job as a salesman! It took some serious banter back and fourth, but the Taylor Dodge Crew give me what I feel as a great deal. And they really stepped up to the plate and backed me up on giving me a deal on my trade. More
by HEMROID
Employees Worked With
Mr. Aaron Hendershot, Aaron Hendershot
May 18, 2012
When we started looking for a car we were looking for great quality at an affordable price. Taylor Dodge did this for us. We have bought cars from this group, using Ray Marko as our dealer before, but great quality at an affordable price. Taylor Dodge did this for us. We have bought cars from this group, using Ray Marko as our dealer before, but I feel that this was the best deal we have ever made. This company took their time with us and worked their magic to make our dreams of getting our 2012 Dodge Journey come true. Every person I encountered at the dealership took time to see if there was anything we needed and make us feel at home. This was a great car buying experience from the sales team to the finance people to the administration. If you want to buy a car without high pressure sales techniques and to get a deal from someone who cares about what you actually want, need and can afford, this dealership is where you want to shop!!! We will definitely return again!!! More
by Nursemissi
Employees Worked With
May 17, 2012
Steve is a excellent sales consultant. He is extremely knowledgeable about the the vehicle he was selling and very fair and courteous to us as a customer. Steve went above and beyond to locate for us the knowledgeable about the the vehicle he was selling and very fair and courteous to us as a customer. Steve went above and beyond to locate for us the vehicle that we were looking for, and had it in the dealership the next day. We would highly recommend Steve if you are looking to buy a vehicle. More
by Jeep Man
May 16, 2012
Purchasing the car was a quick enjoyable experience, and the service this far has been the same. Chad and bryan rock! I would refer to chad for any friends or family looking for a car the service this far has been the same. Chad and bryan rock! I would refer to chad for any friends or family looking for a car More
by Rhickory
Employees Worked With
Chad & Bryan, Chad Milliron, Bryan Davis
May 14, 2012
I must say this is possibly the best dealership to buy from. Their customer service is top of the line. My wife and I first went in to take a look at a Dodge Challenger and get some prices. Chad me from. Their customer service is top of the line. My wife and I first went in to take a look at a Dodge Challenger and get some prices. Chad met us in the lot and was very friendly and helpful . We test drove the challenger and a charger and Chad was very helpful in answering all of our questions. During the week after test driving my wife and I decided that we would go ahead and buy a Challenger. Through this week I was emailing back and forth with Chad on what specifically I wanted as well as other questions and he replied that day. We ended up setting up a day to come in and price Challengers with the specs I wanted. I will be honest and say I didn't quite have the intentions to buy that day but I wanted to find out some numbers and then go home over the weekend and think about it. Instead of going home with numbers, I went home with a Dodge Challenger. Chad ended up finding the perfect deal for us. Part 1 of the deal for me was finding a vehicle that I wanted and part 2 was how much I was going to get for my trade in pontiac. Chad came out and inspected my trade in and after the inspection he offered just about what I was wanting for my vehicle. He mentioned that they look at the KBB pricing because that is what all customers go by but they also check the numbers for what the vehicle sells for at dealer auctions. Either way the price was nearly the same and still slightly above my low point so I was happy. The rest is history. I must say every person my wife and I talked to at Taylor Dodge was very friendly and helpful. It never seemed that Chad was the only one helping us but the entire team was there to sell us a car and their services. I come from a family who owns a small business and customer care has always been a top priority for me. I would even pay a little more for that said service. At Taylor Dodge, not only do you get great quality service but they are willing to work with you to get the deal of your dreams. Thanks again Taylor Dodge and Chad for all of your help! More
by keener
Employees Worked With
Chad Milliron
May 13, 2012
I was truly impressed with the exceptional customer service level that was provided to me by Tim Slattery and his assistant Seth, as well as Scott Clausing. These individuals made by car buying experie service level that was provided to me by Tim Slattery and his assistant Seth, as well as Scott Clausing. These individuals made by car buying experience great and my visit to the dealership was very pleasant. Other personnel, including the General Manager, introduced themselves to me and made sure that I was comfortable while at the dealership. I was also highly impressed that Tim Slattery showed me around the entire dealership and introduced me to all of the departments, including the service department, so that I was comfortable knowing where to bring my car in for service if needed. I especially liked that Taylor Chrysler Doodge offers free car washes to customers. I would highly recommend Taylor Chrysler Dodge to anyone looking for a new or used car and I am confident that you will experience the same quality of customer service that I received. More
by LaurieG
Employees Worked With
Tim Slattery, Chad Milliron, Scott Clausing
