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Taylor Chrysler Dodge Jeep Ram
Bourbonnais, IL
5,511 Reviews
At Taylor Chrysler Dodge Jeep Ram, we sell new Chrysler, Dodge, Jeep and Ram vehicles. We also sell hundreds of used cars of all makes and models. We are centrally located at the interchange of I-57 and Route 50 in Bourbonnais, Illinois.
At our conveniently located Chrysler Dodge Jeep Ram dealership, we are committed to customer service and satisfaction and offer an exceptional selection of new and used vehicles at our state-of-the-art facility.
Experience our dealership in person and meet our friendly sales team who can assist you in finding the perfect car for your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 5,511 reviews
November 26, 2012
Tim and Rueben are to of the most FANTASTIC salesmans that I have ever worked with in my life. They were kind, generous, and understanding to my needs which is something that has always been important to that I have ever worked with in my life. They were kind, generous, and understanding to my needs which is something that has always been important to me when purchasing anything. One of the best ways to sale is to understand what the customer is looking for. I felt like I was interviewing for a position everytime I visited Taylor Chrysler Jeep Dodge dealership. They asked questions to find out waht would be the use of the vehicle, the style that I was interested in, my budgeting for the car, and more. After asking questions to find out what my specific needs were, they summarized what I told them to show that THEY WERE LISTENING; that's what's important to me. These are not just salesman but are peer evaluators of customers needs to find the perfect fit for them. This is the 3rd car that I have purchased with them and Tim and Rueben has been very helpful through it all. I would recommend this dealership to anyone who does not want to feel like they are "just a number" but are being looked after for the best interest and the needs of the purchaser as well as their family. 5 stars all the way!!! More
by awhite3rd
Employees Worked With
Rueben Minton
November 21, 2012
We have bought 4 vehicles from this dealership and they have always gone above and beyond to make us feel welcome and to give us the best deal possible. On November 17, 2012 we were looking to purchase a have always gone above and beyond to make us feel welcome and to give us the best deal possible. On November 17, 2012 we were looking to purchase a vehicle for our daughter but were crunched for time, so upon arrival to Taylor dealership we found Chad Milliron, because that's who we have dealt with on our previous purchases and he is friendly and not a pushy salesman, explained to him our situation and what we were looking for. We left for an appointment and when we came back Chad had found us a vehicle that worked for us, both with our trade in and safety for our daughter. It was a 2008 Jeep Grand Cherokee. We test drove the Jeep & it was perfect. So, Chad and Eric Hendershot finalized all the numbers, gave us a great deal and had us out in less that 2 hours(awesome!!!). The finance guy was also great and explained all the warranties in detail. That evening we started the Jeep and notice it was not running smoothly then the check engine light came on. First thing Monday morning I called Eric explained to him what was going on with the Jeep and they had me bring it in first thing Tuesday morning. When I got to the dealership Eric and Chad were both there to take care of me and get me through the service dept. I couldn't wait because of work and later in the morning I had an appointment and would need a car so Eric was kind enough to give me his van for the day, which I thought was great otherwise I was going to have to borrow a car from someone. Early afternoon I received a call from the service dept telling me my Jeep was ready and explained that I had a missing firing spark plug, so they tuned up the Jeep. When I went to pick up my Jeep Eric was there to escort me back to service and made sure I was satisfied with the Jeep before I left. Everyone at Taylor are friendly and courteous. TAYLOR CHRYSLER DODGE IS THE BEST AND WE WOULD RECOMMEND THEM TO EVERYONE. More
by KGreen613
Employees Worked With
Chad Milliron
November 19, 2012
My wife and I recently purchased a 2012 Chrysler Town and Country at Taylor Chrysler. It could not have been a less pressured, more reassuring experience for a vehicle purchase. Brian Burghorn did a great Country at Taylor Chrysler. It could not have been a less pressured, more reassuring experience for a vehicle purchase. Brian Burghorn did a great job answering our questions, researching options for us and finding just the right car for us at the right price. We genuinely felt he had our best interest at heart, and took extra care to make sure we were satisfied with our decision. Dave Taylor himself stopped in to visit with us before we finalized our purchase, and we appreciated the extra attention he gave to us. Scott Clausing made the contract issues clear to us and we never felt rushed, or that we couldn't ask a question when we had one. I highly recommend Taylor Chrysler and Brian Burghorn to anyone looking to avoid the high-pressure scene of some auto dealerships, and to find genuine personal interest and care given to your vehicle shopping experience and your satisfaction with your ultimate decision. More
by bewilson233
Employees Worked With
Scott Clausing, Brian Burghorn
November 19, 2012
This is the second vehicle that we have purchased from Taylor with Chad as our sales associate. Chad is an incredible asset to the Taylor team. We know that we are going to be very well taken care of wh Taylor with Chad as our sales associate. Chad is an incredible asset to the Taylor team. We know that we are going to be very well taken care of when we do business at Taylor. Chad took the time to show us all of the features of the vehicle and gave us the space to test drive the vehicle on our own and make sure it was the perfect fit with our family. Chad respected our time constraints and helped to move the transaction along on a busy day. We are happy to recommend this dealership to our friends and family. Happy customers! Great job Chad! More
by kmccully57
Employees Worked With
Chad Milliron
November 16, 2012
My wife and I had a great experience at Taylor Chrysler Jeep Dodge. The salesman, Brian Burghorn, did an excellent job answering our questions, tending to our needs, and making us feel welcome; without the Jeep Dodge. The salesman, Brian Burghorn, did an excellent job answering our questions, tending to our needs, and making us feel welcome; without the pressure and games I have experienced at other dealers. Scott also did a great job with financing, explaining all our options. My wife and I felt the genuine appreciation expressed as a result of buying our truck at Taylor. A double thumbs up to Taylor and its employees; we definitely will share our experience with others and recommend them to our family and friends. More
by Jfrary
Employees Worked With
Scott Clausing, Brian Burghorn
November 16, 2012
The people are great to work with. They don't pressure like normal car dealerships. Love the car wash bonus! We will be recommending this dealership to others. like normal car dealerships. Love the car wash bonus! We will be recommending this dealership to others. More
by kklowe
November 16, 2012
Ray Marco made my experience a good one. He made me feel that he had my best interests at heart. He also did all he could to ensure I got the best deal. that he had my best interests at heart. He also did all he could to ensure I got the best deal. More
by Ed Lane
