Taylor Chrysler Dodge Jeep Ram
Bourbonnais, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,512 reviews
This was my first experience buying a car via internet. I live in Tennessee and assumed there would be challenges trying to buy a car sight unseen from this far away. I was pleasantly surprised at the hig I live in Tennessee and assumed there would be challenges trying to buy a car sight unseen from this far away. I was pleasantly surprised at the high level of customer service I received. Every detail was taken care of in a swift professional manor. The car was shipped to my driveway. There were no issues with paperwork, shipping, financing... nothing. This is one dealership that leaves me with hope there are still good corporate citizens left in this country. I would not hesitate for a moment to buy another car from them. More
This is the second vehicle I have purchased a vehicle from Taylor and I have been satisfied each time with their fair pricing, upbeat attitudes and overall knowledge of the car I was looking for. from Taylor and I have been satisfied each time with their fair pricing, upbeat attitudes and overall knowledge of the car I was looking for. More
Ray and Jimmy were extremely helpful and took great care of us! They were very knowledgable about the vehicles offered and easy to work with. of us! They were very knowledgable about the vehicles offered and easy to work with. More
I needed a new vehicle for a new job I am starting and went in to see Brian hoping he could help. I, along with my parents, have bought every car we have owned through Brian and will continue to do so as went in to see Brian hoping he could help. I, along with my parents, have bought every car we have owned through Brian and will continue to do so as long as he is in the business. Brian and I sat down to discuss what I needed and wanted, as well as payment expectations. By the next visit, he had a couple of vehicles picked out that would fit the criteria, we drove them and decided on one. The best part is that the input I receive from Brian is always straight forward. He won't try to put me in a vehicle that I don't want or need just for the sake of a better sale. He takes time to make sure it fits my needs and that I'm comfortable. This has allowed me to develope an unwaivoring trust in him that I will not be "hung out to dry". I feel sorry for anyone that buys a vehicle and doesn't get this same experience. As for the finance side of things, Scott made that process incredibly easy. He was thorough and detailed, but was quick to make sure I understood everything as we went along. Overall, I could not be happier with my experience at Taylor. Not only will I direct any of my personal automobile needs to them, I will suggest them to any of my family and friends that are in search of a vehicle. More
My wife Debra and I went to Taylor Dodge to look at used Ram 1500 4x4 trucks with a used 2008 to 2010 truck in mind because we knew we would not be able to afford a new truck.. Well that all changed with th Ram 1500 4x4 trucks with a used 2008 to 2010 truck in mind because we knew we would not be able to afford a new truck.. Well that all changed with the help from Tim Slattery,Scott Clausing, and i suspect Jim Crosswell. I hope that Aaron Hendershot get's an at a boy too , although Aaron was on vacation the day we came in to truck shop.I also want to thank Jim Crosswell too ,as i think he had something to do with the fact, we drove home the same evening with a brand new, less than 400 miles on it, truck. On top of all of the down to earth approuch from all of the names of the great team at Taylor Dodge i mentioned.............we go home with an un heard of Lifetime Warranty on this purchase no matter how many miles are on it when Anything goes south, it's covered. I think the act at Taylor Dodge will be a real hard act to follow.The price was very competitive with the other dealerships i visited, Service was outstanding including the detail crew and young man installing our plates and front plate mount. And as for our overall experience, it was flawless as far as i'm concerned and would commend all of these people for an outstanding job. More
We had a great total experience buying a new car at Taylor Chrysler Jeep Dodge in Bourbonnais, IL. We bought a 2013 Dodge Challenger. The experience started with Ray Marko who was very friendly and de Taylor Chrysler Jeep Dodge in Bourbonnais, IL. We bought a 2013 Dodge Challenger. The experience started with Ray Marko who was very friendly and dedicated in making ours a very pleasant experience. We also worked with Tim Slattery. He was very knowledgable and eager to show us all the features especially the electronics of our new car. Sales Manager Eric Hendershot brought a down home feeling explaining the buying and trading portion of car sales making it easy to understand. Director of Finance, Scott Clausing took time to leave his daughters ball game to spend extra time with us explaining all of our options and directing us to the plan that best fit our needs. Even the sales people we did not work directly with were very friendly and courteous, opening doors and directing us to who we needed to see. Special thanks to Don Duncan for sharing with us his experience at Taylor. We would have rated everyone at Taylor higher than a 5 but that was as high as it went. We drove off feeling like we had made some new friends. Yours Truly, Doug and Becky More
I've had some difficulty with unemployment/underemployment that reeked havoc with my credit rating. I've finally gotten a good job, but I was in a car accident and my car was tota unemployment/underemployment that reeked havoc with my credit rating. I've finally gotten a good job, but I was in a car accident and my car was totaled. John and Scott were able to get me an affordable, decent used car despite my score. I love my Pontiac G6. More
Kevin was recommended to us from a co-worker, and he was great to work with. Scott in the finance office was also great to work with. Very personable. Overall, we had a good experience and a new "soccer mom great to work with. Scott in the finance office was also great to work with. Very personable. Overall, we had a good experience and a new "soccer mom" vehicle. :) More
Our experience in purchasing our Chrysler was very pleasant. Aaron was courteous, helpful, and sincere in working with us in finding a vehicle to fit our wants. pleasant. Aaron was courteous, helpful, and sincere in working with us in finding a vehicle to fit our wants. More
Randy is excellent to work with. This is our family's 3rd purchase within the last couple of years and Randy is always pleasant to work with. family's 3rd purchase within the last couple of years and Randy is always pleasant to work with. More