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Taylor Chrysler Dodge Jeep Ram
Bourbonnais, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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I had an excellent with Taylor Chrysler Dodge. Not only were they knowledgable about their products, but also very helpful. Randy and Ray made sure that I found the car that I was completely happy with. Sc were they knowledgable about their products, but also very helpful. Randy and Ray made sure that I found the car that I was completely happy with. Scott polished off this experience by getting me the very best deal. They all did a fantastic job and because of that, I now have a great car that I can afford :) More
We were very pleased with being greeted at the door and the courteous service we received during the entire process of purchasing our new vehicle. the courteous service we received during the entire process of purchasing our new vehicle. More
I was satisfied with my experience with Taylor Dodge & Chysler. I was very pleased with the COMMITTMENT that Randy Ayers made with trying to make a deal on my first visit. In my opinion he understood & Chysler. I was very pleased with the COMMITTMENT that Randy Ayers made with trying to make a deal on my first visit. In my opinion he understood my situation, and was sincere in trying to make a deal that benefited both me and the dealership. He was not overwhelming, but very professional. When I returned on later date Randy was off, and I dealt with Tim Slattery, and Jamie Sykes. Both were very professional, but the only thing I did not like was the payment that was quoted to me before the actual deal was made. I received a response as to why, but in today's economy a dollar here and a dollar there soon adds up. When asked what pymt I was looking for I responded, and I then signed preliminary paperwork that dictated that amount. What bothers me is the orginal pymt amount changed when I actually signed the official loan agreement. Again why I state this is because when you start adding the loan plus maintenance agreement those figures changed, and I left the dealship with a considerable higher pymt than I expected. Granted I am an adult and I make my own decisions, and by no means no one forced my hand to make the deal. But as a consumer, I should have done my homework on all the added costs that accompany purchasing a vehicle. I guess in my opinion what I would do as saleman would make aware to customers that they maybe looking for a particular pymt, but when they sign that preliminary sheet its not set in stone. Also I would make aware of the various maintenance agreements that one may choose to fit his or her needs that will change his or her pymt amount as well. Granted the amount was only $10.00 difference from the preliminary pymt amount, but when you add the extra maintenance agreement it did raise my expected monthly pymt amount. Lastly, I feel Jamie was forthcoming when he did state that he gave me the best % available due to my credit rating, and the discounts available to him on my extended maintenance agreeement. I am a Christian and also old school and when I say forthcoming - I mean he looked me in my eyes when we spoke about the following. Which as stated and being from the south is a sign to me a man is being truthful when he can look me in the eyes when making a deal. But not to keep going- I do have to say that; as stated earlier a dollar here and a dollar here does add up no matter the economic era. More
Excellent service from Kevin Emling. He was very friendly, polite, courteous, helpful and knowledgeable of the car I was interested in. He was very patient and understanding of my difficult financia friendly, polite, courteous, helpful and knowledgeable of the car I was interested in. He was very patient and understanding of my difficult financial situation. he explained the various car purchase possibilities and tried to work with me and the sales manager, Scott Clausing. Mr. Clausing took the time to explain the contract of my car purchase in precise detail and was very friendly, pleasant and helpful to deal with. My whole experience was excellent and I highly recommend Kevin Emling and Taylor Chrysler Jeep Dodge. More
We went to another place to try to buy a used car and weren't really having a good time. We instantly felt better after we walked in to Taylor's and talked with John. The visit was very pleasant and the weren't really having a good time. We instantly felt better after we walked in to Taylor's and talked with John. The visit was very pleasant and the quality of care was excellent. We love our new van, and if I could do it again, I would go straight to Taylor's and skip the other guys. More
I am a first time buyer and went in just to look around and John took a lot of time to show me all of the different options I had. He made sure I found exactly what I was looking for. He was patient even and John took a lot of time to show me all of the different options I had. He made sure I found exactly what I was looking for. He was patient even though I was very unsure about what I was looking for, he was not pushy like normal car salesmen and I greatly appreciated it. Once I found what I was looking for he made the process easier, and as did Bryan. Bryan explained all the finance issues in detail and answered all of our questions. More
Brian was very friendly, and helpful.He made me feel comfortable, and He made sure that I understood the procedure and what I was getting. He took the extra time to look for the best choice for me. comfortable, and He made sure that I understood the procedure and what I was getting. He took the extra time to look for the best choice for me. More
I didn't want to take the time or have the stress of looking for the vehicle I really wanted. I went to Taylor wanting very specific things on a used Ford Edge. Ray & Jim found the right one for me. looking for the vehicle I really wanted. I went to Taylor wanting very specific things on a used Ford Edge. Ray & Jim found the right one for me. Anything that wasn't exactly what I wanted, they got installed for me. I believe I have my maintenance crew lined up for a few years too. :) More
The people at Taylor made this buying experience very easy with as little stress as possible. This is my first new car in 30 years. Kevin was very patient and took his time, answering all my questions. easy with as little stress as possible. This is my first new car in 30 years. Kevin was very patient and took his time, answering all my questions. He made sure I was comfortable with everything. Jamie was a great help as well presenting all my options in the business office. Everyone was very pleasant and helpful. More
Best expirence ever. Everyone was so nice and very helpful. Brian went out of his way to make sure the car was clean and ready to go. I will reffer all my friends and family to Taylors. helpful. Brian went out of his way to make sure the car was clean and ready to go. I will reffer all my friends and family to Taylors. More