Taylor Chrysler Dodge Jeep Ram

Service department dented up our van I bought a brand new Dodge Caravan in 2014 from Taylor Chrysler Dodge. A few months ago it started acting weird. We brought it in to their service dep I bought a brand new Dodge Caravan in 2014 from Taylor Chrysler Dodge. A few months ago it started acting weird. We brought it in to their service department twice before they figured out what was wrong. They called and told my wife that the spark plugs needed to be replaced which only had 40,000 miles on them and are rated at 100,000 miles. Only 1 spark plug needed to be replaced which was a casualty to the original problem. While our van was in their shop they ran into another car and dented up the rear right door. Since we were previously unhappy with their service, we asked to have someone else fix the door at their cost. Our quote to fix it was $2900 and they only want to pay $1700 of it. It’s been almost impossible to reach them by phone to discuss this. Our van still seems to be acting weird as well. We are very dissatisfied with our experience and all issues are currently unresolved. More

Do not go if they are busy I had my car dropped off due to a puncture tire. I clearly told the lady over the phone and even wrote it on the drop off envelope to not do any work I had my car dropped off due to a puncture tire. I clearly told the lady over the phone and even wrote it on the drop off envelope to not do any work to my car if I'm going to be charged and to call me before hand. Later that day I get a call that my car was done and the total was $27. Yeah it was not a lot, but it just the fact that they do not know how to follow directions. I understand that they are busy, but something that simple is not hard to follow, especially since I had in mind of buying a whole new tire instead of covering the hole. But since directions can not be followed I rather buy a tire somewhere else. Also when I got into my car my passenger seat was cover in orange dust. Which also shows that they really do not care about taking good car of a person's car. The only good out of this was that staff was friendly, but that does make up for the way things were handled. More

Purchased new Jeep Wrangler Both Brandon Scroggins and Kevin Emling were great. They made me feel welcome. I didnt feel pressured at all by Brandon or Kevin. It was an overall Both Brandon Scroggins and Kevin Emling were great. They made me feel welcome. I didnt feel pressured at all by Brandon or Kevin. It was an overall great experience. More

Purchasing a new vehicle Brandon made the process easy and was very professional and knowledgeable. At no time did he try to force a sale and was very polite and had a friendl Brandon made the process easy and was very professional and knowledgeable. At no time did he try to force a sale and was very polite and had a friendly demeanor. More

Would recommend! I had a wonderful experience at Taylor’s in Bradley! It was a late night, didn’t even leave there until 11pm but they were all so patient and we got i I had a wonderful experience at Taylor’s in Bradley! It was a late night, didn’t even leave there until 11pm but they were all so patient and we got it all done. Ray made buying my first car feel like a breeze More

2010 Chrysler town and country I came in to look at a 2013 Dodge Grand Caravan and left with a 2010 Chrysler town and country that my family absolutely loves. This thing has every f I came in to look at a 2013 Dodge Grand Caravan and left with a 2010 Chrysler town and country that my family absolutely loves. This thing has every feature i could think of. Thank you to Jayson and the rest of the Taylor staff! More