Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Taylor Chrysler Dodge Jeep Ram
Bourbonnais, IL
5,580 Reviews
At Taylor Chrysler Dodge Jeep Ram, we sell new Chrysler, Dodge, Jeep and Ram vehicles. We also sell hundreds of used cars of all makes and models. We are centrally located at the interchange of I-57 and Route 50 in Bourbonnais, Illinois.
At our conveniently located Chrysler Dodge Jeep Ram dealership, we are committed to customer service and satisfaction and offer an exceptional selection of new and used vehicles at our state-of-the-art facility.
Experience our dealership in person and meet our friendly sales team who can assist you in finding the perfect car for your needs.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,580 reviews
November 30, 2019
Great Experience Very friendly and considerate of our needs. Helped us to get into our desired vehicle while working with our budget. Would definitely recommend to my Very friendly and considerate of our needs. Helped us to get into our desired vehicle while working with our budget. Would definitely recommend to my friends and family. More
by xohburnx
Employees Worked With
Alejandro Serna
November 30, 2019
Jeremy is the best! Jeremy made the process as quick as possible, he has great customer service and was a big help. I definitely would buy another car here Jeremy made the process as quick as possible, he has great customer service and was a big help. I definitely would buy another car here More
by meredithlarry17
Employees Worked With
Jeremey Guimond
November 30, 2019
Great people at Taylor Dealership This was without a doubt the best experience I have had in buying a car. The staff was awesome they did what it took to get me the vehicle I wanted an This was without a doubt the best experience I have had in buying a car. The staff was awesome they did what it took to get me the vehicle I wanted and on the terms I was looking for I will recommend them to everyone and the sales buying experience with Jeremy was the best ever he was very attentive and welcoming throughout the process More
by Mrfixit4u2.lm
Employees Worked With
Jeremey Guimond
November 30, 2019
The most pleasant car buying experience I’ve ever had! Ray was so friendly and super accommodating to our needs! Everyone involved really went the extra mile on details. I couldn’t be happier with my new J Ray was so friendly and super accommodating to our needs! Everyone involved really went the extra mile on details. I couldn’t be happier with my new Jeep! More
by shopaholic_8301
November 29, 2019
I went back to Taylor's because we had purchased a vehicle there previously and had gotten a good deal. Even though we haven't had a real need to go back to the dealer for a lot of things but they hav vehicle there previously and had gotten a good deal. Even though we haven't had a real need to go back to the dealer for a lot of things but they have been great for service and they have been great to deal with when purchasing a new vehicle. I would recommend them. More
by brackett55
Employees Worked With
Other Employees :
Rueben Minton, Joe Clark, Frank Chagoya
November 27, 2019
Enjoyable purchase!!!! My husband and I had a wonderful experience with the purchase of our Impala!!! The dealership was inviting, friendly and so courteous!!! Joe Maguire i My husband and I had a wonderful experience with the purchase of our Impala!!! The dealership was inviting, friendly and so courteous!!! Joe Maguire is amazing, at what he does...... he made our car purchase experience.....informative, enjoyable and fun!!!! He answered all our questions, gave us all the time we needed in finding the right vehicle and made this purchase so easy!!!!!! We will definitely recommend Taylor Dealership and Joe Maguire, to all our family and friends for their next car purchase !!!! We love our car and the buy experience was amazing!!!! More
by janetpangle
Employees Worked With
Joe Maguire
November 26, 2019
I am impressed by the help and the decision of the people that helped my family. In the next 3 years I am going to look at a truck for my wife. The passion to take care of me was incredible i will never fo that helped my family. In the next 3 years I am going to look at a truck for my wife. The passion to take care of me was incredible i will never forget this purchase. Thanks you More
by Scottphebus
November 26, 2019
A great Experience Everything was great, i was helped really fast and i will and always come to this dealership for anything. Have never had a bad experience here. Everything was great, i was helped really fast and i will and always come to this dealership for anything. Have never had a bad experience here. More
by h.juan20
Employees Worked With
Alejandro Serna
November 26, 2019
buying my minivan Tyler Boudreau was my sales consultant. He was very kind, helpful and professional. These are my concerns with this purchase. First, I understand t Tyler Boudreau was my sales consultant. He was very kind, helpful and professional. These are my concerns with this purchase. First, I understand that this is a business but it is frustrating when you walk into a dealership with a specific down payment and monthly payment in mind and you are asked to come up with amounts much larger than you stated you could afford. I've purchased cars in the past and know that this is a normal routine but it is frustrating. Second, after Tyler gave me the keys, he asked me if I knew how to do the remote start. I thought it was very thoughtful of him to check and offer to show me, but when he tried to show me, the remote would not work. Several of the service guys who brought the car up from detailing it checked it out and said that the hood sensor was the problem and if I had an extra $250 they could fix it right now. The van was still under warranty and Tyler assured me that it would be covered. Needless to say, my heart sunk when the service guys made this comment. I'd already put down $250 more on the down payment than I'd originally offered and planned for. I thought this was rather unprofessional. And while discussing the down payment, I had $500 cash so when I had to come up with another $250 to make the payment requested, I used my debit card to cover this. As it turns out, I found out several days later that when they processed the card, they credited my account for $250 rather than debit it. Tyler contacted me about the sensor repair and also told me I needed to come up to get this matter clarified. He said that if I came up Friday (Nov. 22) that I could get both things taken care of. He stated that the service dept was open until 6 so I could come up after work. I drove to the dealership, arrived about 345pm and was told by the service dept that it was too late to get the van looked at as the service techs left at 430. I was, needless to say, irritated that I'd driven all that way to find out that it was a wasted trip. I left with an appointment to come in tomorrow. Due to the frustration of the situation, I left and failed to go into the sales area and get the money situation taken care of. So... As far as Tyler is concerned, I was very pleased with working with him. As far as the entire experience went in general... no nearly as good as I'd hoped but I do love my minivan so in the end, I'd would refer others to come here and seek out Tyler for a salesman. More
by kmckinney
Employees Worked With
Tyler Boudreau
November 26, 2019
The dealership made finding and purchasing a vehicle informative, easy, and I got the vehicle I wanted! I will recommend Taylor to anyone wanting to make a vehicle purchase. informative, easy, and I got the vehicle I wanted! I will recommend Taylor to anyone wanting to make a vehicle purchase. More
by slinks
