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Taylor Chevrolet

Taylor, MI

4.2
91 Reviews

13801 Telegraph Road

Taylor, MI

48180

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Showing 91 reviews

August 22, 2016

A great new car experience I was recommended to go to Taylor Chevy and see Ron Curtis. I was impressed by his quick response to my request on the vehicle I needed. Ron fou More

by Kenneth Kibit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Curtis
Aug 31, 2016 -

Taylor Chevrolet responded

Hello, Kenneth and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Ron was there to provide you with such exceptional service! Thank you again and congratulations on your new car. The Taylor Chevrolet mission is a commitment to providing the finest vehicle sales and service experience for our customers. Taylor Chevrolet will demonstrate a “We Say Yes attitude” and diligently work to assist customers in obtaining great products, financing options, and excellent service throughout their buying and ownership experience. Alysia Schuler - Customer Care Specialist - Alysias@taylorchevy.com or 734-759-0222

August 17, 2016

Jasen Raby is awsome! Jasen Raby did an outstanding job of completing our deal on a 2016 Malibu and went out of the way to resolve the issue we had in activating the OnStar More

by Charlie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasen Raby
Aug 31, 2016 -

Taylor Chevrolet responded

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and it’s encouraging to know Jason was able to show you dedicated and personalized service. Don't hesitate to reach out if you have any further questions or needs. The Taylor Chevrolet mission is a commitment to providing the finest vehicle sales and service experience for our customers. Taylor Chevrolet will demonstrate a “We Say Yes attitude” and diligently work to assist customers in obtaining great products, financing options, and excellent service throughout their buying and ownership experience. Alysia Schuler - Customer Care Specialist - Alysias@taylorchevy.com or 734-759-0222

August 11, 2016

Buying a new truck Carmen was professional, pleasant and most importantly got me in the truck I wanted. Greatly appreciative with the service I got. I would recommend Ta More

by First pickup truck Dominic411
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carmen
Aug 13, 2016 -

Taylor Chevrolet responded

Thank you for taking the time to write about your experience with us! We work very hard to provide each of our customers with a personalized and hassle-free experience. Don't hesitate to contact us if there is anything else we can do for you. Alysia Schuler - Customer Care Specialist - Alysias@taylorchevy.com or 734-759-0222

August 07, 2016

The Best out there!! Excellent service every time we come to the dealership, whether it's for purchase or repairs we are always pleased with the outcome. Our sales people More

by Rex228
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin, Tonya
Aug 13, 2016 -

Taylor Chevrolet responded

Thanks for the great review! Please come visit us if you need anything else, be it service or sales.We look forward to working with you again. Alysia Schuler - Customer Care Specialist - Alysias@taylorchevy.com or 734-759-0222

August 05, 2016

Appreciate the recalls done but not happy about findings. Although I am satisfied that the dealership fixed my recall and did it in a timely matter. I do have concern about something that occurred while they More

by Jmo1982
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kaitlyn?
Aug 16, 2016 -

Taylor Chevrolet responded

Thank you for taking the time to provide additional feedback during our call. We love hearing from our customers because it helps us to make sure that we are doing everything possible to achieve complete satisfaction. We're very sorry for any inconvenience that occurred during your recent experience with us. If you would like to discuss your experience further or if you have any questions, please do not hesitate to contact me directly. Alysia Schuler - Customer Care Specialist - Alysias@taylorchevy.com or 734-759-0222

July 29, 2016

Great dealership and customer service It was a pleasant experience. My salesman Jason went above and beyond my expectations and I will definitely be a returning customer in the future. More

by Ryjo7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Raby
Aug 03, 2016 -

Taylor Chevrolet responded

Your kind words are a reminder of exactly why we are in business. It's to try each and every time to exceed our customer's expectations and it's appears as though Jason has done just that! The Taylor Chevrolet mission is a commitment to providing the finest vehicle sales and service experience for our customers. Taylor Chevrolet will demonstrate a “We Say Yes attitude” and diligently work to assist customers in obtaining great products, financing options, and excellent service throughout their buying and ownership experience. Best regards, Alysia Schuler - Customer Care Specialist - Alysias@taylorchevy.com or 734-759-0222

July 19, 2016

Leased a Chevy Traverse Everything was efficient and everyone was friendly. It was a very enjoyable experience. Our salesman, Jasen, went above and beyond what was expected More

by buzzelena
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasen, salesman
Jul 20, 2016 -

Taylor Chevrolet responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear that Jasen was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. The Taylor Chevrolet mission is a commitment to providing the finest vehicle sales and service experience for our customers. Taylor Chevrolet will demonstrate a “We Say Yes attitude” and diligently work to assist customers in obtaining great products, financing options, and excellent service throughout their buying and ownership experience Alysia Schuler - Customer Care Specialist - Alysias@taylorchevy.com or 734-759-0222

June 28, 2016

Just Awesome!! I have never had a negative experience at Taylor Chevrolet. I brag about this dealership to others where I work here in Florida for the military. If I More

by ChasC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer, Troy
Jun 29, 2016 -

Taylor Chevrolet responded

Chas, It's humbling to know we were able to exceed your expectations. Thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it is important we do everything in our power to ensure they drive away happy customers! It does not surprise us that Jen, Troy, Mark, Brian, Jody and the rest of the team went above and beyond for you. We will make sure they hear your kind words. All of us at Taylor Chevrolet await your return. Please let us know how we may be able to help next!The Taylor Chevrolet mission is a commitment to providing the finest vehicle sales and service experience for our customers. Taylor Chevrolet will demonstrate a “We Say Yes attitude” and diligently work to assist customers in obtaining great products, financing options, and excellent service throughout their buying and ownership experience Alysia Schuler - Customer Care Specialist - Alysias@taylorchevy.com or 734-759-0222

June 23, 2016

Amazing service Service consultant Jen, and entire staff was extremely helpful, speedy repair, AND replaced a torn seat cover/trim piece which wasnt covered under war More

by Roger J Fulton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer
Jun 24, 2016 -

Taylor Chevrolet responded

Thanks for your outstanding review, Roger! I'm very happy to hear that Jen was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. The Taylor Chevrolet mission is a commitment to providing the finest vehicle sales and service experience for our customers. Taylor Chevrolet will demonstrate a “We Say Yes attitude” and diligently work to assist customers in obtaining great products, financing options, and excellent service throughout their buying and ownership experience. Alysia Schuler - Customer Care Specialist - Alysias@taylorchevy.com or 734-759-0222

May 13, 2016

I had a outstanding customer service experience, The customer service is the best ,anyone you talk to are polite and willing to answer any questions. The wait time was not long which was apprecated More

by Ginny Wayne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick
May 17, 2016 -

Taylor Chevrolet responded

Ginny, it is wonderful to hear that our staff at Taylor Chevrolet was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us.The Taylor Chevrolet mission is a commitment to providing the finest vehicle sales and service experience for our customers. Taylor Chevrolet will demonstrate a “We Say Yes attitude” and diligently work to assist customers in obtaining great products, financing options, and excellent service throughout their buying and ownership experience Alysia Schuler - Customer Care Specialist - Alysias@taylorchevy.com or 734-759-0222