Taylor Chevrolet

I have mostly gone to Taylor Chevrolet since I purchased my car. While I was taken aback by the cost of my service, I was please with the repair work. I just finished a weekend road trip of over 500 miles w my car. While I was taken aback by the cost of my service, I was please with the repair work. I just finished a weekend road trip of over 500 miles without any problems. Thanks Taylor Chevy. More

As always I was in/out about an hour, great job. They even washed my car afterward even washed my car afterward More

Everyone at Taylor Chevrolet was amazing!Mark was so Everyone at Taylor Chevrolet was amazing! Mark was so professional. I felt as though I was cared about and my concerns were heard and addressed. P Everyone at Taylor Chevrolet was amazing! Mark was so professional. I felt as though I was cared about and my concerns were heard and addressed. Pam and Clarence where phenomenal! They delivered our car to us as our previous car was destroyed in an accident. I highly recommend Taylor Chevrolet and am so happy with my experiences. More

I was searching for a 2021 Chevy Silverado 2500 High Country with a Duramax. Taylor Chevrolet had what I was looking for, we worked up a deal, they even delivered the truck to my house 5 hours away. I f Country with a Duramax. Taylor Chevrolet had what I was looking for, we worked up a deal, they even delivered the truck to my house 5 hours away. I financed through my own bank and everything on the transaction went flawless even up to the truck being delivered to my house. Upon delivery I noticed that there was no front license plate bracket (Illinois needs one) and the paperwork for the vehicle registration was for them trying to transfer a passenger vehicle onto a truck. I reached out immediately so they can make the corrections. I was told that the license plate bracket would be ordered immediately and shipped out right away and that the paperwork for my vehicle license plates would be fixed and sent to me immediately. Over 2 months and still waiting….😡 My truck was delivered the first week of July and after multiple times of being told it was shipped out I never received it. It finally got delivered to my house the first week of September. As of my registration for my license plates, I finally had to reach out to the third-party vendor in New Jersey to get confirmation that they processed the paperwork for my license plates. The problem is this wasn’t done till August 24th. I even had to go purchase my own temporary license plate through a local title company so I wouldn’t be driving my vehicle illegal. I could not even get them to send me an email saying that when my license plates do arrive, if they come in correct, Taylor Chevrolet would resolve the issue. I have submitted all of the text threads and emails from my salesman (JD) and the sales manager (JLS) to GMAC corporate and waiting for a response. More

Very pleased with our purchase today.Ed did a great job Very pleased with our purchase today. Ed did a great job and was very personable. Very pleased with our purchase today. Ed did a great job and was very personable. More

Friendly, helpful and courteous staff. Leased our second equinox and love it. Everything was made easy and quick. This is the best dealership we have ever deal with thanks to Ron Curtis. equinox and love it. Everything was made easy and quick. This is the best dealership we have ever deal with thanks to Ron Curtis. More

If I could give 0 I would. Car was taken there for service by tow company. I was never called to get information. Couldn't find me in the system, couldn't answer my questions, didn't know how the proc service by tow company. I was never called to get information. Couldn't find me in the system, couldn't answer my questions, didn't know how the process worked. Didn't call back when stated. Horrible communication. No direction. Very unhelpful. After 2 days my car still sitting and hasn't even been looked at. Will never ever use again. More

Pick SUV I wanted took care of me Pretty fast happy customer drove out with it same day Thanks A Lots for your Business sure appreciated.... customer drove out with it same day Thanks A Lots for your Business sure appreciated.... More

I give this dealership 5 stars. The salesperson Lisa L was amazing,nice and professional. Lisa wasn't just out to make money, she truly cares about her customers. She went above and beyond to make sure I was amazing,nice and professional. Lisa wasn't just out to make money, she truly cares about her customers. She went above and beyond to make sure I got what I wanted. I'm happy with the purchase of my new Equinox. I would recommend her to anyone. KUDOS to you Lisa L More