Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Taylor Chevrolet
Taylor, MI
91 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 91 reviews
May 31, 2021
Friendly, helpful and courteous staff. Leased our second equinox and love it. Everything was made easy and quick. This is the best dealership we have ever deal with thanks to Ron Curtis. equinox and love it. Everything was made easy and quick. This is the best dealership we have ever deal with thanks to Ron Curtis. More
by CAZink
Employees Worked With
Ron Curtis and another young lady that worked with us.
April 28, 2021
If I could give 0 I would. Car was taken there for service by tow company. I was never called to get information. Couldn't find me in the system, couldn't answer my questions, didn't know how the proc service by tow company. I was never called to get information. Couldn't find me in the system, couldn't answer my questions, didn't know how the process worked. Didn't call back when stated. Horrible communication. No direction. Very unhelpful. After 2 days my car still sitting and hasn't even been looked at. Will never ever use again. More
by chevyE18
Employees Worked With
Prefer no names be mentioned,
January 05, 2021
Pick SUV I wanted took care of me Pretty fast happy customer drove out with it same day Thanks A Lots for your Business sure appreciated.... customer drove out with it same day Thanks A Lots for your Business sure appreciated.... More
by maria.salisbury1
Employees Worked With
Jeremiah Diaz
December 31, 2020
I give this dealership 5 stars. The salesperson Lisa L was amazing,nice and professional. Lisa wasn't just out to make money, she truly cares about her customers. She went above and beyond to make sure I was amazing,nice and professional. Lisa wasn't just out to make money, she truly cares about her customers. She went above and beyond to make sure I got what I wanted. I'm happy with the purchase of my new Equinox. I would recommend her to anyone. KUDOS to you Lisa L More
by mspepsi6
Employees Worked With
Lisa L
December 16, 2020
I made in advance an appointment to have my 1st free oil change completed on my 2020 Silverado Truck 2 weeks prior. Go yesterday arrived for my appointment early and asked the Service Advisor Jasper how lo change completed on my 2020 Silverado Truck 2 weeks prior. Go yesterday arrived for my appointment early and asked the Service Advisor Jasper how long it would take no response or attempt to let me know how long. Sitting in a waiting room with 7 other people in a pandemic sat for over 1 1/2 hours with still no response. Went back to Jasper and was told it would be 1 more hour! Was told this isn’t a Jiffy Lube!! What disrespect to treat a new customer ! IDo not recommend the this Dealership for anything ! Bad experience from onset of purchasing my new truck!! I would have been better off going to a Jiffy Lube better treatment and better service. Have left messages with Service Manager as well as Experience Manager no return calls. It looks like by the reviews Tracy repeats same comments for every review posted . Do not go there for anything. Terrible More
by Dan Craine
Employees Worked With
Jasper
September 09, 2020
Ron Curtis is an amazing sales Rep. He's never pushy and always tries to find the best deals to fit your needs. We are very happy with our purchase. always tries to find the best deals to fit your needs. We are very happy with our purchase. More
by bisom216
Employees Worked With
Ron Curtis
May 05, 2020
Fast and friendly staff ,I will return ,even after they finish with my recall ,I will return ,I love Chevy ,I left Chrysler to join Chevy team by purchase of a Chevy . finish with my recall ,I will return ,I love Chevy ,I left Chrysler to join Chevy team by purchase of a Chevy . More
by luvcatfish27
Employees Worked With
Sydney chase
March 13, 2020
Wounderful Mr. Jones is great salesman. You should have every one learn from him he so helpful and nice. I wish i could buy a car from him everyday. Mr. Jones is great salesman. You should have every one learn from him he so helpful and nice. I wish i could buy a car from him everyday. More
by ojone
Employees Worked With
Chris Jones
February 27, 2020
Our brand new truck has been in the shop 3 times, since purchased one month ago. We've driven it maybe a total of 5 days. Very disappointed. Have had no solutions to the problem but to sit and wait. Do n purchased one month ago. We've driven it maybe a total of 5 days. Very disappointed. Have had no solutions to the problem but to sit and wait. Do not feel safe driving it when it will only get up to 25 mph on the highway, and was told if it happened a third time it could be turned in and we would get another one. Now we find out that is not going to happen as it has been denied. I'm sure any Chevy employee with this issue would be treated quite differently. What ever happened with the Lemon Law, because this is a RIPE LEMON. More
by pattyharrell06
Employees Worked With
Taylor Chevrolet Staff
January 07, 2020
Taylor Chevrolet Staff was a very friendly and patient Taylor Chevrolet Staff was a very friendly and patient dealership. They took a lot of time explaining how our beautiful new Malibu works. Thank you Taylor Chevrolet Staff was a very friendly and patient dealership. They took a lot of time explaining how our beautiful new Malibu works. Thank you especially to Jody Smith and Tonya Hunt. More
by Marykpiper
Employees Worked With
Jodi Smith, Tonya Hunt
