Taylor Chevrolet

Taylor Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. The name you have provided here is not in our system, but I would like to speak to you. Please contact me on my direct line at (734) 759-0222 to discuss your concerns, as your satisfaction is of utmost importance to us. Respectfully, Julie Ringuette Customer Experience Manager 734-759-0222

Taylor Chevrolet responded

Thank you, jms1793! We are thrilled to have you as part of the Taylor Chevrolet family! Thank you for sharing your kind words regarding your experience in finding the very car you were looking for! It's always great to see that our guests are happy with not only the vehicle they purchase from us bu t also with how they feel about the experience. Your review was a delight to see and we are so glad you're happy. Please don't hesitate to reach out to us for all your automotive needs, as we are always happy to help. Until we see you again, we wish you endless happy adventures in your new Chevy Malibu! Take care! Best wishes, Julie Ringuette Customer Experience Manager Taylor Chevrolet 734-759-0222

Taylor Chevrolet responded

We're happy you found our staff to be so supportive during your experience here at Taylor Chevrolet, INC.. Please don't hesitate to reach out to us if there's anything more we can do! Take care!

Taylor Chevrolet responded

Hello, slimtim47! Firstly, thank you so much for your positive feedback, and taking time to leave us a review. We really appreciate it! We’re delighted to hear that your service advisor, Rebecca Howard was able to exceed your expectations. We always strive to be the most friendly and helpful dealership in Michigan so we’re really happy to have helped! Please don't hesitate to reach out if anything comes up; we're always happy to help! Thank you, Julie Ringuette Customer Experience Manager Taylor Chevrolet 734-759-0222

Taylor Chevrolet responded

Hello, ashon0827! Thank you for taking the time to leave a review! We’re so glad to hear that you thoroughly enjoyed your vehicle-buying experience at our dealership. We are so happy to have you part of our Taylor Chevrolet family! We also would like to thank you for taking the time to share your comments and feelings about your sales rep, Brian Conover. He is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. Please don't hesitate to reach out if there's anything you need. Until we see you again, ENJOY THAT RIDE! Sincerely, Julie Ringuette Customer Experience Manager Taylor Chevrolet 734-759-0222

Taylor Chevrolet responded

Hi, Jakobsmom71604! Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s vital for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family, and we’re happy to hear that you agree! On behalf of your friends here at Taylor Chevrolet, we wish you a wonderful week and look forward to working with you again! Take care! Warmly, Julie Ringuette Customer Experience Manager Taylor Chevrolet 734-759-0222

Taylor Chevrolet responded

Thank you for leaving us such a wonderful review. We are thrilled that you're so happy with your experience in our service department and our waiting area; our staff will be happy to read what you wrote. We put customer experience, safety and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thank you for your kind words and we look forward to seeing you again. Sincerely, Julie Ringuette Customer Experience Manager Taylor Chevrolet 734-759-0222

Taylor Chevrolet responded

Hello, Steve! First, we want to thank you for this stellar review! We appreciate the extra time and effort for you to do so. Second, it brings us so much joy to see a happy customer sharing their great experience. We aim to give every guest such an experience when visiting our dealership. Your sales rep, Ron Curtis will be delighted to read your review. Please do not hesitate to reach out to us if you have any questions or concerns. Until we see you for your first maintenance visit, we wish you countless adventures in your new Chevy! Warmly, Julie Ringuette Customer Experience Manager Taylor Chevrolet 734-759-0222

Taylor Chevrolet responded

Hi, Meela!! Thank you so much for your kind words! We really appreciate you taking the time out to share your experience with us — and we agree, your sales rep, Chris Jones is truly a gem to have on our team! We count ourselves lucky for customers like YOU. We look forward to working with you again in the future! Until we see you or your daughter again, ENJOY THAT RIDE! Respectfully, Julie Ringuette Customer Experience Manager Taylor Chevrolet 734-759-0222

Taylor Chevrolet responded

Camilla, thank you for the great review! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!