Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Taylor Cadillac
Toledo, OH
66 Reviews
Filter Reviews by Keyword
By Type
Showing 66 reviews
February 06, 2018
Great Service I was directed to the dealership' s service department for a recall. I decided to request an oil change as well. They fulfilled both services within I was directed to the dealership' s service department for a recall. I decided to request an oil change as well. They fulfilled both services within the requested timeframe and washed the car! More
by PLAgran
Employees Worked With
James
February 02, 2018
A bad experience and a great experience I had a very bad experience on the highway and Taylor made it right ASAP. I struck a hole on the side of the payment which blew my tire and damaged th I had a very bad experience on the highway and Taylor made it right ASAP. I struck a hole on the side of the payment which blew my tire and damaged the rim, resulting in my car being towed to Taylor...I have been a customer of Taylor over 30 years. I have always had an excellent experience in all aspects of my visit....from Greg Meck ,my salesman for over 30 years, to Terry, the operator, and all of the service personnel... I have always found Taylor staff to be knowledgeable courteous and friendly. Dr John Winder More
by jw
Employees Worked With
James Hardy
January 29, 2018
Excellent Wonderful Dealership and Service!! Always friendly and knowledgeable. Coupons are regularly mailed for savings. Telephone questions and appointments h Wonderful Dealership and Service!! Always friendly and knowledgeable. Coupons are regularly mailed for savings. Telephone questions and appointments have satisfied all of my needs. Love my Cadillac SRX4. More
by 12345sd
Employees Worked With
Scott Boileau
January 22, 2018
Vehicle Service I enjoy being served by highly professional service team. At all levels whether it is Sales, Management or Service I have always experienced a friend I enjoy being served by highly professional service team. At all levels whether it is Sales, Management or Service I have always experienced a friendly atmosphere presented by this dealership. More
by jsaxton
Employees Worked With
James Hardy,Candice Agby
June 20, 2017
Great experience The team at Taylor Cadillac was great to work with! They were all very friendly and helpful. They went above the standards to assure my needs were met The team at Taylor Cadillac was great to work with! They were all very friendly and helpful. They went above the standards to assure my needs were met. More
by Sandy824
Employees Worked With
James
June 18, 2017
Used vehicles The team working at Taylor Cadillac was great with me on getting my new/used car. There was a lot of haggling to get what I thought was a great deal. The team working at Taylor Cadillac was great with me on getting my new/used car. There was a lot of haggling to get what I thought was a great deal. I LOVE MY NEW/USED CAR! I can't stay out of it. I am very happy that I made the 2 1/2 hour drive to Toledo. More
by Jen
Employees Worked With
Dave
April 05, 2017
Car delivered with damage/Won't pay for repairs Bought a used 14 cadillac elr with 1680 miles in it from them. Since I was out of state I requested the car be looked over with a fine tooth comb. Sal Bought a used 14 cadillac elr with 1680 miles in it from them. Since I was out of state I requested the car be looked over with a fine tooth comb. Salesman looked it over/GM looked it over or so I thought. Veh showed up with a curbed rim/4 door dings and a damaged right front fender. Of course this all happened while being driven to me so they say. Offered to pay me $250 for all the damage to the car however does not cover even a 1/4 of the cost. I called this dealer immediately upon the car showing up and sent them pics. Dealer requested a body shop est which I provided to them and then repairs were declined. Requested numerous times for them not to push the deal thru/was declined. Keep in mind this was all in the first couple hours after delivery. Attempted to contact their management personal/left messages,emails etc/no return call. Filed a better business bureau complaint and they wont even respond to that. Got a letter from the owner of the dealer to contact him if there are any issues/of course there is no contact info for him or any way to reach him. I gave this dealer every opportunity to make right on the situation and was declined. Its not about the money its about the point and making the situation right for the customer. Clearly this dealer doesn't care about taking care of their customers. This was also a Certified Vehicle which was delivered with damage. More
by SIDNEY A SCHROEDER
Employees Worked With
Mike Awad
March 11, 2017
selecting new carmy My experience with Shawn Service as a salesman was excellent. My son and I were seeking a replacement car since I had a lease to turn in. We found a My experience with Shawn Service as a salesman was excellent. My son and I were seeking a replacement car since I had a lease to turn in. We found a similar car a little newer and with a luxury package. From the decision, to working with Doug in finance, to getting the keys , all went very smoothly and professionally. More
by M&Jmom
Employees Worked With
Shawn Service
December 03, 2016
New Vehicle Lease Excellent assistance in new Lease of XT5. The people at this dealership make all of the difference. I would recommend them to all of my friends. Excellent assistance in new Lease of XT5. The people at this dealership make all of the difference. I would recommend them to all of my friends. More
by Mike3852
Employees Worked With
Shaun Service
July 21, 2016
Oil Change and Service Great overall experience and I am completely satisfied; great customer service, prompt and fast service, high quality of work, friendly and kind staff Great overall experience and I am completely satisfied; great customer service, prompt and fast service, high quality of work, friendly and kind staff and contortable waiting room. More
by Suzi123
Employees Worked With
Eric Adams
