
Tasca Volkswagen White Plains
White Plains, NY
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This is one of the better dealerships which I have purchased a vehicle. As soon as I walked in, I was shown what I wanted to see by a very knowledgeable salesman, Demarie, who gave me all the details purchased a vehicle. As soon as I walked in, I was shown what I wanted to see by a very knowledgeable salesman, Demarie, who gave me all the details I needed to make an informed decision. His no pressure style makes it easy to really analyze everything. The process from entering to driving off the lot was shorter than most places as well. Everyone is very friendly and the meeting with the financial team was quick and painless. More
Flo was rude and more focused on breakfast sandwiches than helping customers. Customer Service training needed. Francisco should train Flo. Please advise her not to point and bark at people. Flo made it than helping customers. Customer Service training needed. Francisco should train Flo. Please advise her not to point and bark at people. Flo made it clear White Plains VW does not need my business or anyone else’s. More
My salesman Charles was extremely accommodating friendly and made the experience so easy and stress free. I would highly recommend him and the dealership to anyone looking for vehicle. and made the experience so easy and stress free. I would highly recommend him and the dealership to anyone looking for vehicle. More
Working with Diego was to say the least unpleasant. Rude, unprofessional & improperly trained. I purchased a 2022 Taos with tire insurance. I called 3 days prior and spoke with parts dept. to make sur Rude, unprofessional & improperly trained. I purchased a 2022 Taos with tire insurance. I called 3 days prior and spoke with parts dept. to make sure the tire was in stock or can he ordered. Diego called me legitimately 7 mins after I left to tell me that I need to find the company my tire insurance is under. I am fully aware that information can be accessed in their system through my warranty. How would I have that information when it is his job as the service advisor to figure that out 0/10 recommend. I have gotten tires changed on the past and it was never that difficult nor took over 24 hours. More
Excellent service. Very comfortable waiting area.Customer reps are always polite and efficient. I highly recommend the service department. Very comfortable waiting area.Customer reps are always polite and efficient. I highly recommend the service department. More