Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Tasca Volkswagen White Plains
White Plains, NY
243 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 243 reviews
November 05, 2011
My experience with Lash VW was easy, pleasant and honest from the first phone call through car delivery. Lester Li was my sales person and I would highly recommend him. He is professional, well-mannered a from the first phone call through car delivery. Lester Li was my sales person and I would highly recommend him. He is professional, well-mannered and has excellent and timely follow-through. On the day I was receiving my car, Lester picked me up at the Stamford RR station and drove me to their location, where he spent plenty of time going through all the features. Lester was well-organized, patient and knowledgeable in his presentation. There was one thing that I wanted changed on the car - and Lester took care of it through the service department on the spot. I also had dealings with Nicky Costello,the finance person. He too, was most helpful and forthright. Price-wise, Lash offered a reasonable discount on the 4-wheel drive version of the Tiguan, which is scarecely available at the present. In all, a very pleasant car experience was had at Lash VW! More
by mamelia140
Employees Worked With
Lester Li
November 03, 2011
Customer service was way below acceptable. Car was delivered without proper inspection and the amount of inconvenience for me to correct this unnecessary repair did not matter to any of the staff at t delivered without proper inspection and the amount of inconvenience for me to correct this unnecessary repair did not matter to any of the staff at this dealer. As a matter of fact I was told they were not even sure this problem was not caused by me. So to add to the already enormous amount of time and inconvenience I had to tolerate, my integrity was questioned. I would suggest that anyone looking to purchase a car buy anywhere but here. More
by roccocac
Employees Worked With
Renaldo
October 27, 2011
Taken my care for service 3 or 4 times. The overall experience is very acceptable and I will return again. As far as pricing and labor, it is expensive with all dealers. The customer service reps are experience is very acceptable and I will return again. As far as pricing and labor, it is expensive with all dealers. The customer service reps are friendly, personably, knowledgeable, respectful. The mechanics so far have done a good job. The most important reason I select VW service over a private mechanic is hoping that the mechanics are highly knowledgable and trained. More
by Susumarie
Employees Worked With
Herman
October 26, 2011
I thought I made a good deal only to find that management cancelled the deal for a lame reason, I wanted a 2012 Passat SE Platinum gray with sunroof. I even put a deposit down for the car! Relocation manage cancelled the deal for a lame reason, I wanted a 2012 Passat SE Platinum gray with sunroof. I even put a deposit down for the car! Relocation manager must be on vacation or needs one. Good dealership only if you take what the offer you, not the other way around. More
by bushbeans
Employees Worked With
Lester
October 24, 2011
I just purchased a Touareg Lux from this dealership. Before I went to see Lester Li, we had exchanged emails quite a lot. He always replied my emails very quickly, and gave me good answers. The price he Before I went to see Lester Li, we had exchanged emails quite a lot. He always replied my emails very quickly, and gave me good answers. The price he offered was also great. He is very professional and responsive. Highly recommended for anybody who is interested in buying a VW vehicle in Westchester. More
by Ruifeng Pang
Employees Worked With
Lester Li
October 24, 2011
I am fully satisfied with my new car VW Tiguan and with dealer Mr. L.Lee. He answered all questions regarding car purchase, explained in friendly manner the features of my new car. My two days contacts con dealer Mr. L.Lee. He answered all questions regarding car purchase, explained in friendly manner the features of my new car. My two days contacts convinced me that I should trust him as person and as professional and it helped me to chose car that meet my needs. Eugene Barantsevitch Scarsdale, NY More
by ebarants
Employees Worked With
Lester Lee
October 17, 2011
I had an entirely satisfactory and seamless experience. My contact person, Lester Li, was efficient, knowledgeable, responsive and extremely pleasant and I never felt for a moment that I was being sold mor My contact person, Lester Li, was efficient, knowledgeable, responsive and extremely pleasant and I never felt for a moment that I was being sold more than I wanted -- what a relief! More
by John_Foxe
Employees Worked With
Lester Li
October 04, 2011
This dealers offers you great prices which they cannot live up to. I visited this dealer in September and made a deal with the salesman and manager. I was given a deal lower than most dealerships. Unfortu live up to. I visited this dealer in September and made a deal with the salesman and manager. I was given a deal lower than most dealerships. Unfortunately, this deal was too good to be true. The salesman told me my car would be located in a few days(as the car I requested was not already on the lot). I asked the salesman to contact me the next day to ensure I would be able to obtain the car. The next day after signing the papers, I called the dealer to see what the status was on my car. I called several times with no call back. I finally was able to speak to the salesman, he said my car was being located but he didnt have a pickup date. Three days later I still did not hear from the dealer. After the weekend, I called several times and left numerous voicemails for the salesman and sales manager. Finally, after stating I was looking to go to a different dealer because of the terrible customer service, the salesman returned my call. He informed me that the dealership could not value the deal we agreed to and I would have to pay $40 more for the car plus wait a month to recieve it, and I would have to choose a different color car than the one the dealer agreed to give me. The service of this dealer is terrible. They have no respect for their customers. Buyer beware !!! If this place gives you a deal you think is just too good to be true than it definately is. The salesmen do not keep you in the know about what is going on with your purchase. They will low-ball you a payment number and than change the price based on a lie they give you. If you are looking to buy a VW, I would recommend you go elsewhere. More
by buyer2000
Employees Worked With
Johnny and Steve
October 03, 2011
great Customer Service, friendly, great Experience. working with Lester and Nick was a great pleasure and again great experience. i would highly recommended them both to anyone in the future. working with Lester and Nick was a great pleasure and again great experience. i would highly recommended them both to anyone in the future. More
by haroldfraga
Employees Worked With
Lester Li, Nick Costello
October 01, 2011
I have to say Lash vw is a great place to buy a Volkswagen. And, this dealer, Lester Li, offered me a great deal on my 2012 new passat.Before I got my car, Lester gave me a very good introduction. Volkswagen. And, this dealer, Lester Li, offered me a great deal on my 2012 new passat.Before I got my car, Lester gave me a very good introduction. I'm very satisfied with his service. More
by KDpassat
Employees Worked With
Lester Li
