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Tasca Volkswagen White Plains

White Plains, NY

4.4
243 Reviews

376 Tarrytown Road

White Plains, NY

10607

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Showing 243 reviews

October 24, 2023

Great Customer Service, Francisco and the whole Team at White Plains VW are the BEST!!!! More

by epstanko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco in the Service Dept.
Oct 24, 2023 -

Tasca Volkswagen White Plains responded

We are glad to hear that Francisco and the team have taken excellent care of your automotive needs. Thank you for trusting White Plains Volkswagen with your business.

October 12, 2023

I needed service: greeted as u come in, love it. Always prompt and courteous. Done what I needed and left, small fee! More

by linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reinaldo Cruz
Oct 13, 2023 -

Tasca Volkswagen White Plains responded

We're delighted to know you had a positive experience with our service team at White Plains Volkswagen. Thank you for the kind words about our prompt and courteous staff!

October 10, 2023

Excellent service! Definitely recommend. Everything went smoothly and perfect timing. The service advisor was Great and very helpful! More

by nikujkaj2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reinaldo Cruz
Oct 10, 2023 -

Tasca Volkswagen White Plains responded

We're delighted to know that you had an excellent experience with our service advisor at White Plains Volkswagen! Your recommendation means a lot to us. Thanks for the review and we look forward to serving you again in the future!

October 09, 2023

Excellent customer service! Repairs were Timely and thoroughly explained. It was a pleasure to work with her. More

by Happy customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Florence
Oct 09, 2023 -

Tasca Volkswagen White Plains responded

We're glad to know that you had an excellent experience with our team at White Plains Volkswagen! We always aim for timely and well-explained repairs. Thanks for the positive feedback, we appreciate it!

October 07, 2023

Great service experience with on target and quick help. They even did some fixes under warranty and still returned in same day. More

by Mustafa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Florence
Oct 09, 2023 -

Tasca Volkswagen White Plains responded

Mustafa, we're glad to know you had a great service experience at White Plains Volkswagen. Our team always aims for quick and efficient solutions. Thanks for the positive feedback!

October 02, 2023

I have had nothing but positive experiences with this dealership. I am very satisfied with the service that they give, and the professionalism in which they treat my service appointments. More

by gymfitme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Florence
Oct 02, 2023 -

Tasca Volkswagen White Plains responded

We're delighted to know that you've had positive experiences with us at White Plains Volkswagen. Your satisfaction is our top priority, and we appreciate your recognition of our professionalism during service appointments. Thank you for the review!

September 22, 2023

Totally horrible! I had recall service at there, it took MORE THAN WEEKS. Usually this minor issue of recall service took in a day or next day. However they NEVER call More

by dwshin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Diego, Reinaldo Cruz
Sep 25, 2023 -

Tasca Volkswagen White Plains responded

We are really sorry to read about your experience with the recall service. It's clear we didn't meet expectations in terms of communication and timeliness, which is not how we want our customers to feel. We'd appreciate the opportunity to discuss this further. Please reach out at your earliest convenience. Thank you, Customer Care Team - CustomerCare@WhitePlainsVW.com

September 20, 2023

Charles Jones was a pleasure to deal with. Charles is a real professional and he was most attentive to every detail of my transaction. I could not be happier with my trade-in and purchase. Gre More

by James
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Charles Jones
Sep 21, 2023 -

Tasca Volkswagen White Plains responded

James, it's great to know that Charles and our team at White Plains Volkswagen were able to provide you with a top-notch experience. We appreciate your feedback and are glad you're happy with your trade-in and purchase!

September 15, 2023

My experience with the service department have been excellent over the past 8 years. No complaints at all. Very satisfied with entire operation More

by Marty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reinaldo Cruz
Sep 18, 2023 -

Tasca Volkswagen White Plains responded

Marty, we're delighted to know that you've had a great experience with our service department at White Plains Volkswagen over the years. Your satisfaction is what we strive for! Thanks for your support.

September 15, 2023

This is one of the better dealerships which I have purchased a vehicle. As soon as I walked in, I was shown what I wanted to see by a very knowledgeable salesman, Demarie, who gave me all the details More

by Luissilvanyc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Demarie
Sep 15, 2023 -

Tasca Volkswagen White Plains responded

Luis, we're delighted to know that Demarie and our team at White Plains Volkswagen made your car-buying experience smooth and enjoyable. We appreciate the positive feedback! Safe travels in your new vehicle.

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