
Tasca Toyota Boston
Boston, MA
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No pressure sales experience. Gabriel was very informative and thorough, and when a few glitches occurred he was very receptive and worked hard to make things right. Everyone at Expressway Toyota informative and thorough, and when a few glitches occurred he was very receptive and worked hard to make things right. Everyone at Expressway Toyota was very friendly and approachable. Alejandro, the finance guy, was very clear and thorough. Just an excellent sales experience - thank you! More
I was recently there couple days ago. Worst experience of my life it takes you forever if you need to speak to someone about something. The service is awful. People also like to lie to you in front of you fa my life it takes you forever if you need to speak to someone about something. The service is awful. People also like to lie to you in front of you face. I do not recommend someone to go there. Worst place ever.Also they like to spit on your car if you haven't bought your car there. More
I went here with my boyfriend to buy a new car. The sales guys were not helpful at all. He was interested in a car so I put a deposit down on it. After looking elsewhere he found another car he liked & they guys were not helpful at all. He was interested in a car so I put a deposit down on it. After looking elsewhere he found another car he liked & they wouldn't refund my $. After screaming & making a scene & calling everyone a liar because that’s what they are, I got my money back. I would NEVER EVER return here even if they were giving cars away! They are slow with doing paperwork. Overall just a BAD EXPERIENCE! Also when I approached my car after making a scene I found that someone had SPIT ON IT! How gross! More
Dear Mr. Boch, My name is Stephanie Felix. I most Dear Mr. Boch, My name is Stephanie Felix. I most recently purchased a 2009 Highlander on Presidents Day with Expressway and I wanted express Dear Mr. Boch, My name is Stephanie Felix. I most recently purchased a 2009 Highlander on Presidents Day with Expressway and I wanted express my gratitude for the service I received. This is my fourth vehicle with your dealership and I am happy to report that I have always received the best service. Whether it was the sale, routine service visits or mechanical issue, the experience is always a positive one! With that being said I wanted to single out a particular employee who made my experience the best I've had yet. Damon Kiser made what I believe to be a painful process go as smoothly as it could possibly go. During the sale of the car he exercised great patience and professionalism. I came in on probably one of the busiest days in your business and he managed to keep the pressure off and take the time to find what I was going to be comfortable with. He had a way of making us feel like we were the only customers in the building and let it be clear that our satisfaction was his top priority. I want to again thank you and your staff for your great service. I will continue to be a loyal Expressway customer and keep the referrals coming. As for Damon Kiser, I think that you have a great leader among your staff and a great example for how a customer should be treated. I predict a very bright future for Expressway with him on your staff. With great thanks and satisfaction, Stephanie Felix More
Service representative was very clear on time, what work needed to be done and when to expect the work to be completed. Service was done in a timely manner. I did not have any problems when I visited this d needed to be done and when to expect the work to be completed. Service was done in a timely manner. I did not have any problems when I visited this dealer for my scheduled service maintenance. More
Excellent workmanship. Took my Rav4 to 3 other dealers, 1 in CA and 2 in MA - non could fix a loud sound when I backed up. Expressway diagnosed the problem in about 5 minutes, needed a brake job - problem 1 in CA and 2 in MA - non could fix a loud sound when I backed up. Expressway diagnosed the problem in about 5 minutes, needed a brake job - problem hasn't reoccured. Very Fast service also. More
I was very impressed with Neils knowledge and manner of listening to what I had to say in reguards to my truck. He shows a great deal of professionalism and I would recommend him to any of my friends to de listening to what I had to say in reguards to my truck. He shows a great deal of professionalism and I would recommend him to any of my friends to deal with Expressway Toyota. Neil is a credit to your dealership. Reguards, George Wirtz More
Great Service, fast and reliable. Promised car by certain time and delivered. Service guy was great to work with and there was no bull about it. The cost was reasonable and I would go there again. Everything time and delivered. Service guy was great to work with and there was no bull about it. The cost was reasonable and I would go there again. Everything was great and I had no problems with a place. More
Xanchy was very pleasant to work with I was very impressed. I spokw with him prior to my visit and he explained the costs of my repairs clearly with details of the service that would need to be done impressed. I spokw with him prior to my visit and he explained the costs of my repairs clearly with details of the service that would need to be done. He made sure I had a loaner because the service would take quite a while. He then called me while my vehilce was being serviced to inform me of additional work that would need to be perfermed. As stated I was truly impressed with the service I had on this day. Was there in the past and this was the best I received from your location thus far! He is the greatest! Excellent customer service skills.... More
I love that they are open on Sunday for service. I am always greeted with a smile and told upfront what to expect. Easy to schedule as well. The waiting area is comfortable. Sometimes my service has b always greeted with a smile and told upfront what to expect. Easy to schedule as well. The waiting area is comfortable. Sometimes my service has been as speedy as 20 minutes. If it will be longer, they make sure I know ahead of time. More