
Tasca Toyota Boston
Boston, MA
Filter Reviews by Keyword
By Type
Showing 4,607 reviews
Best service from a dealer I have ever had. I had a problem with my Toyota that another dealer could not diagnose. Expressway heard my problem, went through the problem methodically, and SOLVED IT!!! problem with my Toyota that another dealer could not diagnose. Expressway heard my problem, went through the problem methodically, and SOLVED IT!!! The BEST! Relationship to its customers is unmatched in my opinion. More
This was the best new car buying experience I've ever had (and I am 50+)! It was a pleasure to work with Shane. He is very friendly, courteous, attentive, straight forward, and knowledgeable. He made s had (and I am 50+)! It was a pleasure to work with Shane. He is very friendly, courteous, attentive, straight forward, and knowledgeable. He made sure I understood how to operate everything before I drove my new highlander away. He even told me to come back as soon as I purchase an iPhone so he can help me sync it to the audio/nav system so I can start using the rest of the features. I will highly recommend him to my family and friends. More
I had looked at a car the day before I was ready to purchase. Expressway was the first dealership I went to and I specifically mentioned I was not buying the car that day but the next day I would most purchase. Expressway was the first dealership I went to and I specifically mentioned I was not buying the car that day but the next day I would most definitely be buying a car. The sales associate helped me find and drive a car I was very interested in. I told him if it was still available I'd be back tomorrow. The day of purchase I received a text message and two phone calls from the sales agent and the dealer manager. I did do some other shopping but Expressway had the best deal so I contacted the sales agent to let him know I was on my way to buy the car. We drove from Watertown to Dorchester in a brutal snow storm to get there. When we walked in the sales agent informed us they sold the car to someone else 5 minutes before we walked in the door. We left and went to Braintree. Totally unprofessional and to have us driving all he way there in a huge storm! We know a car deal takes more that 40 minutes, he should have been honest and said someone else was interested and not wasted our time or jeopardized out safety on the road. I will obviously never go back here again and I'm glad I don't have it get my new Toyota from Braintree serviced here. More
Working with Shane was awesome! I can honestly say one of life's worst experiences can be buying a car. The reputation of a car salesman is usually accurate but Shane was different. We were both honest with life's worst experiences can be buying a car. The reputation of a car salesman is usually accurate but Shane was different. We were both honest with eachother from the beginning and he respected us as customers. When the time comes to buy another car someday (and if it is a Toyota), I hope Shane is still working there! Thanks, Shane!!! More
I had a great experience when I took my Rav4 for services at Expressway Toyota in Dorchester this week. Services providers were nice, approachable and ensure that my car was serviced in timely manner. The w at Expressway Toyota in Dorchester this week. Services providers were nice, approachable and ensure that my car was serviced in timely manner. The whole team was extremely professional, personable, and attentive. Last September my friend and I visited this dealership and our salesman, Eric (owner nephew) was nice and easy to talk to. He made us feel comfortable and made it easy to ask any questions. Look forward to my next services with these Great guys!!!!! More
This dealership is horrible. They lied just to get your business and then would not deliver. The salesperson promised that I would get a certain number combination on the license plate for the new car I j business and then would not deliver. The salesperson promised that I would get a certain number combination on the license plate for the new car I just purchase from them (I know, weird request but it was important to me). When I expressed my dissatisfaction with the way my license plate comes out, which was no where near what I wanted, the salesperson slammed his drawer in my face and, during the course of the conversation, screamed at me in front of the whole showroom. I didn't just paid $38K just to be publicly humilated. I walked out of the dealership without even inspecting my new car nor signing any of their release forms. More
We had a great experience car shopping at Expressway Toyota in Dorchester last weekend. Our salesman, Shane Dennison, was a pleasure to work with. He was extremely professional, personable, and attenti Toyota in Dorchester last weekend. Our salesman, Shane Dennison, was a pleasure to work with. He was extremely professional, personable, and attentive. Shane created a laid back, pressure-free car buying experience. We ended up returning to Expressway to buy our toyota highlander after visiting a few more local dealers b/c we felt confident that we were getting the best deal possible & we appreciated the prompt, straightforward service provided by Shane & the rest of the staff at Expressway. We will definitely return to Expressway for future car purchases. More
Amazing staff, will work with you to make the deal happen. I am a veteran and they worked extremely hard to get me into my truck. Second vehicle bought from them happen. I am a veteran and they worked extremely hard to get me into my truck. Second vehicle bought from them More
My first experience was with Lesley Salado who responded to my inquiry via phone. Lesley was very helpful and informative with my questions and assured me that they could help me. When I visited the de to my inquiry via phone. Lesley was very helpful and informative with my questions and assured me that they could help me. When I visited the dealership, I met with Shane, I found him to be very professional, knowledgeable and caring. He asked questions to determine the best car to suit my budget and took time to be sure I had all of the information available to make an informed decision. Shane worked with me through the entire process of my purchase. He introduced me to Leo who worked with me on financing and kept me informed on the process as I waited to pick up my car the following day. I appreciated the fact that his approach was genuine and non-pushy. When my car was ready, he took time to explain details including turning on the lights, finding the wiper blades and instructions for registering products included with my purchase. Leo was great at explaining options available with the purchase of my vehicle. He was patient and professional. My overall experience was great, I would certainly return to this dealership. More
Shane gave us an excellent experience from start to finish! His overall friendliness and knowledge of the vehicle made a smooth and easy unstressful encounter! Thanks shane! You will come highly recomm finish! His overall friendliness and knowledge of the vehicle made a smooth and easy unstressful encounter! Thanks shane! You will come highly recommended to friends and family! More