Tasca Toyota Boston

I just got a brand new 2019 Highlander at Expressway Toyota. I worked with Tony Tien Hyunh, great guy!. My visit was beyond my expectations. Check it out for Expressway Toyota great place and great peop Toyota. I worked with Tony Tien Hyunh, great guy!. My visit was beyond my expectations. Check it out for Expressway Toyota great place and great people. More

My overall experience is positive . I feel the dealer had my best interest in mind the entire time. He showed me 2 different cars and came in on his day off to finalize the deal. I rec . I feel the dealer had my best interest in mind the entire time. He showed me 2 different cars and came in on his day off to finalize the deal. I recommend this dealership. More

Didnt contact as agreed the when vehicle was picked up remote starter was not ready after having the vehicle for a week after purchase. Very dissapointing remote starter was not ready after having the vehicle for a week after purchase. Very dissapointing More

I like his service this agent is very patient and try to make you feel happy in your purchase. The way he treat me make me feel safe to buy my car at express Toyota make you feel happy in your purchase. The way he treat me make me feel safe to buy my car at express Toyota More

Nathan is an excellent salesman and I highly recommend him. He’s easy to contact , very responsive and a great guy to deal with. Vladimir was also excellent and made the financial aspect of the purchas him. He’s easy to contact , very responsive and a great guy to deal with. Vladimir was also excellent and made the financial aspect of the purchase very easy. Overall, I was able to complete the purchase in an hour! More

derek johnson was very professional and concise. He answered all my questions, and told me where to go for wait time. He gave me an approx wait time, and it was fairly accurate. answered all my questions, and told me where to go for wait time. He gave me an approx wait time, and it was fairly accurate. More

Saurav and Billy were great Saurav and Billy were really easy and great to deal with. Saurav spent a lot of time showing me 4 cars and 4 pricing scenarios. They came down on th Saurav and Billy were really easy and great to deal with. Saurav spent a lot of time showing me 4 cars and 4 pricing scenarios. They came down on the price to accommodate my financial needs and were personable and easy to talk to. They got me the car in a timely and professional manner. Thanks so much! More

The gentleman that provided me service was excellent. He was pleasant and patient with me. He provided recommendations in the care of my car and made feel assured that my car was in good condition. was pleasant and patient with me. He provided recommendations in the care of my car and made feel assured that my car was in good condition. More

I am Very satisfied with the service I received at your branch I would definitely recommend Toyota to family friends and coworkers Thank you and Thank you to the Salesman that provided exceptional service branch I would definitely recommend Toyota to family friends and coworkers Thank you and Thank you to the Salesman that provided exceptional service More

Fake and misleading. I brought my 2011 Toyota Highlander in for a checkup due a humming and/or whining noise when accelerating. The diagnostic charge was $130.00 before t I brought my 2011 Toyota Highlander in for a checkup due a humming and/or whining noise when accelerating. The diagnostic charge was $130.00 before tax. Once the diagnostic was done, my car’s right rear wheel bearing needed to be placed and that was going to cost $1,122.10 before tax while the part costed $400.00. Along with the following fixes or repairs were also recommended to be done on my car. 1/ Replace the platinum spark plugs for $688.46. My car’s mileage is 82,000 and I replaced its platinum spark plugs at 60,000 miles with the same platinum spark plugs. Be advised the original platinum spark plugs could be used up to 100,000 miles. I have no idea how the technician and service staff have determined my car needed the new platinum spark plugs and why it would cost $688.46 before tax. 2/ Fuel service for $199.99. I always pour one $10.00 bottle of fuels system cleaning monthly. Again, I have no idea how and what the technician and the service staff have determined to recommend my car needed the fuel service and the cost would be $199.99 before tax. 3/ Flush services for front and rear differential fluid for $149.00 before tax. Again, Toyota service book didn’t recommend that until the mileage would be 100,000 miles. My car’s mileage is only 82,000. I have no idea how and what the technician and service staff have determined that needs to be done. 4/ Flush transmission for $289.00 because the transmission dipstick fluid is dirty. I replaced the transmission fluid twice for my car and the last time that was done in August 2018. Again, I have no idea how and what did the technician and service staff checked to determine my car needed the transmission flush. 5/ Replace the cabin air filter for $53.00 before tax. My car’s cabin air filter was faithfully replaced quarterly or bi-monthly by carbon filter. I last replaced my car’s cabin air filter 7 days ago, last week. Again, I had no idea how and what the technician and service staff have checked and determined my car needed the new cabin air filter. This was the weirdest recommendation... :-) See the attached for your reference. Ultimately, this dealership has a big issue with its credibility. It has not improved at all regardless the survey came out time and time to give an impression it cared for its customers. Its misleading practice is deep. More