Tasca Toyota Boston

We bought a 2025 Toyota Sienna Platinum on Veterans Day, November 11, 2024. What a nightmare we’ve experienced with this dealership—it’s by far the WORST car dealership we’ve encountered, especially when it November 11, 2024. What a nightmare we’ve experienced with this dealership—it’s by far the WORST car dealership we’ve encountered, especially when it comes to their finance salespeople and their people from parts department. The finance guy relentlessly pushed us to buy an extended warranty, assuring us that we could cancel within 30 days for a full refund. At the time (about 4pm that day), I just wanted to get out of there and head home with our 4-year-old, who hadn’t eaten anything since we were called to the store around 11 am that day. Little did we know, getting a refund for the extended warranty would turn into an absolute ordeal! We submitted the signed cancellation forms on Nov. 21 and received confirmation that they had been received. However, after dozens of emails and many unanswered voicemails, we still couldn’t get the roughly $5,000 refund. We had no choice but to file complaints with BBB and the state Attorney General's office. More than two months later on Jan. 23rd, we finally received our refund. If this isn’t illegal, it’s certainly close. It is absolutely immoral and disgusting! Folks, please do NOT EVER EVER buy any extended warranties from this dealership! More

After I took my car in without an appointment, they let me know they’d do their best to get it done today but made no promises. About two hours after they dropped me off (at no extra charge), they called w me know they’d do their best to get it done today but made no promises. About two hours after they dropped me off (at no extra charge), they called with an estimate of cost and time to complete the repair. They called again before the estimated finish time and had someone pick me up so I could get my car. More

Very happy with Tasca Toyota. Zhiwei Pi the sales person was very professional, great communicator. Very happy with my purchase !!! Zhiwei Pi the sales person was very professional, great communicator. Very happy with my purchase !!! More

Great customer service and the price is reasonable. I would recommend to friends and family members. I would recommend to friends and family members. More

Jessica was top notch all the way around extremely knowledgeable and friendly I would work with her anytime! knowledgeable and friendly I would work with her anytime! More

I’ve been coming to this dealership for a year now and the customer service has been awesome. The staff at the service desk ( Detroi) has been very helpful explaining how things work and always give the b the customer service has been awesome. The staff at the service desk ( Detroi) has been very helpful explaining how things work and always give the best options for my situation. More

This dealership is clean, well maintained and the people are well mannered. This is my first Toyota from the dealership and I’m happy with my experience ! are well mannered. This is my first Toyota from the dealership and I’m happy with my experience ! More

Tony has gone above and beyond to explain the car leasing program. He is very knowledgeable and thank you for his professionalism! program. He is very knowledgeable and thank you for his professionalism! More

Great experienced people Good selection of cars Test drives on local streets Limited incentives Bought a car there drives on local streets Limited incentives Bought a car there More

When i came there for my first service, their approach was friendly and got answer to all my questions and doubts. Service is great. was friendly and got answer to all my questions and doubts. Service is great. More