Tasca Toyota Boston

I would only recommend the service center because of the great customer service I got from Tracy after they service department fell flat on its face. I had an appointment for a 10,000 mile service and a great customer service I got from Tracy after they service department fell flat on its face. I had an appointment for a 10,000 mile service and a state inspection sticker. The service department took my vehicle parked it and forgot about it two hours later they couldn’t find it or my keys . My customer service rep. Tracy had to locate it for them I received it back with no service done or no sticker and had to return the next day to get the work done. More

First of all there were at least 3 individuals either not wearing a mask (draped over one ear), or making sure their mask was below their nose. We are in a global pandemic with a respiratory illness. Your no wearing a mask (draped over one ear), or making sure their mask was below their nose. We are in a global pandemic with a respiratory illness. Your nostrils and mouth need to be covered. In fact, the tech who kept had his mask below his nose kept lowering it below his nose on purpose. I did not feel safe in this dealership. When i went to pick my car up today, they also had a customer who had a daughter, well above the minimum age to wear a mask, not wearing a mask. And they did not ask her to put one on or leave. I am being covid tested Monday. If I end up positive i will be contact tracing it back to this filthy dealership. Let’s not leave out the fact that the service advisor not only did not do paperwork for my car because he was leaving for vacation... and had i not recognized my keys they never would have found them. This was the worst experience of my life. I reported it to Toyota corporate. They had the service manager call me. She actually fought me on whether i was being truthful about her folks wearing masks. The whole thing is bad. What a disgrace! More

Peter my service advisor was great. He took care of me in a timely manner. When my service was done he went over my paper work. a timely manner. When my service was done he went over my paper work. More

Got a pretty good deal on a new 2020 RAV4 XLE Premium. Just wish it came with a remote starter. Have to have one put in. Just wish it came with a remote starter. Have to have one put in. More

I wish I could leave a 0 the finance manager was horrible. Lacks customer service. Do not shop here! They treat customers the worst way possible. horrible. Lacks customer service. Do not shop here! They treat customers the worst way possible. More

I was so impressed with the customer service. Free ride share home and back to dealer for pick up? Who does that? Two thumbs up! share home and back to dealer for pick up? Who does that? Two thumbs up! More

This time is a lot better than the last two times...when I texted Stanley, he responded right away This is recalled services, I was told that I can get a free rental, Stanley had to find out and get it do I texted Stanley, he responded right away This is recalled services, I was told that I can get a free rental, Stanley had to find out and get it done. More

I couldn’t have asked for a better experience. I easily booked an appt online. They were ready when I arrived, everyone wore masks, they offered me a ride, called when it was done. Kind, efficient, easy. booked an appt online. They were ready when I arrived, everyone wore masks, they offered me a ride, called when it was done. Kind, efficient, easy. More

I scheduled my appointment with no problems. I arrived early and was taken when I arrived. I received a call when maintenance was completed. Everyone was friendly and professional. Great job!!! early and was taken when I arrived. I received a call when maintenance was completed. Everyone was friendly and professional. Great job!!! More

The services good, 10k maintenance finish so fast, the price is cheaper than the other dealer, everything good. You pay less and get more comfortable. price is cheaper than the other dealer, everything good. You pay less and get more comfortable. More