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Tasca Kia

Johnston, RI

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Employees
Reviews
Vehicles
5.0
1,483 Reviews
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1670 Hartford Ave

Johnston, RI

02919

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Showing 1,483 reviews

April 09, 2024

Don't bother bringing your vehicle in for a recall. You will be told a lie by kia that there is no remedy for such recall. The fact is that kia ...1. does not want to take the time to do such recall. More

by jmclu64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dennis Gomes
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2024 -

Tasca Kia responded

Hi Jennifer, regret to hear about your frustrations. I grabbed your VIN number and checked what open campaigns and recalls are available for your vehicle. At this time, the Customer Satisfaction Campaign (CS2311A), Anti-Theft Ignition Protector is the only available campaign that can be performed. There is a pending safety recall that does not have a remedy available which means there is no repair parts or procedure that can be done at this time. The SC284AM, HECU Fuse Inspection is the one that cannot be performed at this time due to Kia not having a repair. There is nothing that can be done by anyone at a Kia dealership until Kia Manufacturing releases the step repair procedures and replacement parts, if needed for a recall. The Kia service team was 100% able to complete the Anti Theft Campaign on your vehicle this morning, which your appointment was for. It is understood that you elected to not have the available campaign completed. Your review eludes to being turned away, which was not the case. Since you have never serviced with Tasca Kia before, the service teams always looks forward to a new customers first ever visit as they always look to build new business relationships. We understand your overall frustration with your 2012 Kia Soul, if it is felt that Tasca Kia is too far away for service or in any way not convenient, Kia of Attleboro, which is a few miles away from your residence can complete the Anti Theft Campaign and the HECU Fuse recall, once the remedy becomes available. Should you need anything further, please let me know. Alyssa Migneault General Manager 401-414-2269

Apr 10, 2024 -

jmclu64 responded

AND AS I WAS TOLD BY YOUR DESK STAFF...IF I DID THE ANTI THEFT RECALL IT WOULD MAKE MY AFTER MARKET REMOTE FOR MY CAR INOPERABLE. WHAT GOOD DOES THAT DO FOR ME OR ANY OTHER CUSTOMER WITH A REMOTE NOT PURCHASED THRU KIA??!!! THIS COMPANY REALLY SHOULD GET THEIR xxxx TOGETHER TO WHERE THE CUSTOMER IS NOT LEFT UNSATISFIED. PERIOD.

Apr 10, 2024 -

Tasca Kia responded

Hi Jennifer, Yes that is correct. Since all aftermarket remote starters have a pass-through which allows the vehicle's network to be overridden (which increases the risk of being stolen), Kia Manufacturing's Anti-Theft Campaign installs an immobilizer feature which eliminates the ability for any ignition pass-throughs. This will prevent the aftermarket remote start from being operable. All factory or Kia brand remote starts will continue to work. The aftermarket one however will not work after the campaign is completed.

April 09, 2024

I just purchased a 2021 Mazda CX five had a great experience with Edward. He’s definitely the person to come and see. More

by MariaSells4U
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noel Abi-Kharma
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Apr 10, 2024 -

Tasca Kia responded

Thank you so much and enjoy your Mazda!

April 09, 2024

Thank you so much! Edward for all your help we loved our experience with Kia. More

by Mmlibassi13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2024 -

Tasca Kia responded

Thank you!

April 08, 2024

Edward and Marcy were great. Both helped my brother get into a used Civic. Thanks for being so helpful Tasca! More

by mbizzaco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2024 -

Tasca Kia responded

You are very welcome, welcome to the Tasca family!

April 08, 2024

Went to Tasca to look at Hondas. Big thanks to Ed and Marcy, very helpful and informative. More

by lindsaypietro
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Edward Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcy
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Apr 09, 2024 -

Tasca Kia responded

You are welcome!

April 08, 2024

Thank you Edward and Marcy helping me out with my new Jetta. Recommend both of them More

by Andrewcaron96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcy Vitagliano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2024 -

Tasca Kia responded

Thank you, Andrew!!

April 05, 2024

Everything was so quick and easy. Edward and Marcy were extremely helpful! I would definitely go through Tasca Kia in the future! More

by elipoirier11
Recommend Dealer
Yes
Employees Worked With
Marcy Vitagliano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2024 -

Tasca Kia responded

We thank you for your business Eli and we are here for you!

April 05, 2024

Staff was amazing in helping my son purchase his first vehicle. Kind and very helpful. More

by sunshine11192
Recommend Dealer
Yes
Employees Worked With
Marcy Vitagliano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2024 -

Tasca Kia responded

Thank you for your son's time! We are so happy to have helped!

April 05, 2024

thank you Muhammad for helping me buy the new Seltos I had a great experience here! More

by youngmarianne76
Recommend Dealer
Yes
Employees Worked With
Muhammad Talha
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Apr 09, 2024 -

Tasca Kia responded

Thank you!

April 04, 2024

Thank you Muhammad for helping me out with the Seltos it was a great experience with him! More

by lyndseymackey2018
Recommend Dealer
Yes
Employees Worked With
Muhammad Talha
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Apr 09, 2024 -

Tasca Kia responded

Thank you!

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