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Tasca Kia

Johnston, RI

5.0
1,542 Reviews
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1670 Hartford Ave

Johnston, RI

02919

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Showing 1,542 reviews

March 25, 2021

Our sales girl Carissa was friendly very informative and Our sales girl Carissa was friendly very informative and most of all honest if I could give her 10 stars I would the app only lets me give five More

by John & Laura S.
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carissa Lamoureux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Tasca Kia responded

Thank you so much for the review! Carissa is a rock-star!!

March 24, 2021

Chris was amazing to work with! He made the experience of leasing my car so easy. When we shopped around for cars I felt as though no one really knew the cars they were selling. The fact that Chris knew what More

by Jessie Jendzejec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Martin
Mar 29, 2021 -

Tasca Kia responded

Chris is definitely one of our car guru's here! When he isn't with customers, he's always on the lot getting better acclimated to the features on the vehicles! We are so pleased to hear about your great experience! Thank you for taking the time to leave Chris and the team such great praises! Alyssa- General Manager

March 24, 2021

Very friendly and made my purchase feel personalized! She made me feel like she cared and helped me threw it all being new to purchasing. More

by Blecuivre92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carissa Lamoureux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Tasca Kia responded

I want to thank you and I appreciate when customers take the time to leave such great reviews! Thank You! Alyssa- General Manager

March 23, 2021

I went into the dealership looking to trade in my current vehicle for a newer model. Carissa made it so easy. She was professional and knowledgeable. Carissa had everything prepared ahead of time so that whe More

by Adelvecchio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carissa Lamoureux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Tasca Kia responded

Thank you so much for the kind words about Carissa! She makes sure that her customers have a truly unique and pleasurable experience purchasing a vehicle!

March 18, 2021

Chris was very patient answering all my questions and I did not feel pressured at all. Also, the finance manager did an excellent job. Very happy. More

by dponline
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Martin
Mar 22, 2021 -

Tasca Kia responded

Thank you for the positive feedback and happy motoring!

March 17, 2021

Upgraded my lease to a 2021 model. Carissa worked tirelessly to get me what I wanted when I wanted it. She got me a price I was comfortable and a model with the bells I wanted without ever making me More

by Pat F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carissa Lamoureux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Tasca Kia responded

Thank you for the praises with Carissa! She works tirelessly to ensure her customers experience is truly special!

March 15, 2021

My Experience was great, Corey was very helpful fun and wanted to really help which he did and I walked away with my 2017 Kia Optima Def would recommend More

by Rae2685
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Melucci
Mar 15, 2021 -

Tasca Kia responded

Thank you for the positive feedback with Cory! Congrats on your Optima!

March 14, 2021

I really truly appreciated the service I received. Chris is an absolute awesome sales person and because of his service I will go back. My car was totaled March 4th and this was an unexpected purchase which More

by mariesa2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Martin
Mar 15, 2021 -

Tasca Kia responded

Thank you so much for taking the time to leave such a great review for Chris! Chris and the rest of the Kia team are here for you whenever you need us!

March 14, 2021

I am requesting any help please. I’m desperate and stranded on another state 2 hours away from my house because my 2018 Kia Cadenza, bought brand new in 2019 and only has 16k miles will not start. More

by Denisse Urena
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Dennis the so called manager on Saturday afternon
Mar 15, 2021 -

Tasca Kia responded

Hi Denise, It's Alyssa. We posted back and forth on Facebook. I wanted to apologize again for the troubles this car has been giving your family. Saturday was a rather frustrating day for you and your family not having a car that would start for you while you were visiting family in Danbury, CT. I am sorry that your initial conversation with our dealer representative gave you even more frustrations than you already had stacking on to you that day. The concerns with Dennis have been brought to my attention and the attention with Tasca corporate. I have advised Angel to reach out to Kia Consumer Affairs and speak with a supervisor as your concerns with the unreliability of the car is not catching the ears of the manufacturer. We were left with very few options on Saturday afternoon with accommodating your needs with the vehicle not starting but after speaking with Angel on Saturday, we were going to see if the car started or not on Sunday morning. I offered to pay for the $415 tow bill yesterday using my personal credit card (then would have sought out for reimbursement from Kia myself for you guys) but (not sure if it's thankfully) when the tow driver arrived, he started the car. Again, rendering this vehicle unreliable Angel called me and we spoke about the car and the situation while you were checking out and collecting everything from the hotel room. He gave me the finance information on the Cadenza and I am going to see what options there are in getting him out of the car. That seems to be the last of the few options that would leave him feeling better. Getting another vehicle would put his mind at ease. It is unfortunate that your selling dealer, Kia of Attleboro has left your husband feeling like an orphan since they offered no assistance at all. With such an intermittent concern, last time the vehicle was here, we worked with Kia Techline for some advice for repair because the vehicle, at the time we had it started each and every time. At the dealer level, our technicians will make every attempt they can to source the intermittent problem and I can do what I can within reason to trade Angel out of the vehicle. I am hoping Kia takes acknowledgement of your troubles and steps up to help also.

March 10, 2021

Great product knowledge. Easy to work with. Would definitely recommend to anyone looking for an affordable and reliable car. Hands down, the easiest purchase process I have ever have. More

by Adriana W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarkisian Tarpinian, Chris Martin, Christina Belmont
Mar 13, 2021 -

Tasca Kia responded

I am glad to hear we could make your experience a smooth and easy process!! Congrats!!

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