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Tasca Kia White Plains - Service Center

White Plains, NY

4.6
312 Reviews

312 Reviews of Tasca Kia White Plains - Service Center

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September 12, 2024

My car was over heating on Sunday, I called and got an appointment for Monday morning, second in line at 8am, they took care of my car problem, thanks More

by vilart01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember who it was
Sep 13, 2024 -

Tasca Kia White Plains responded

Thank you for your wonderful review! I'm glad to hear that we were able to assist you promptly with your overheating issue. At Tasca Kia White Plains, I strive to provide excellent service to our customers, and it's great to know you were satisfied with your experience. If you need anything else in the future, don’t hesitate to reach out. I look forward to seeing you again! Sincerely, Albano Kroj | Service Manager | 866-954-4412

September 12, 2024

The young man that helped me was great kept me updated on my vehicle and was most friendly More

by prodgers1031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Car was in for service
Sep 13, 2024 -

Tasca Kia White Plains responded

Thank you for your kind words! I'm thrilled to hear that the young man who assisted you provided excellent service and kept you updated on your vehicle. At Tasca Kia White Plains, I'm committed to ensuring a great experience for our customers. I hope to see you again soon! Sincerely, Albano Kroj | Service Manager | 866-954-4412

September 11, 2024

Great patience to explain all the details. Trevor walked thru all the information about the deal and trade in. More

by KUOKA
Recommend Dealer
Yes
Employees Worked With
Trevor Zelaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Tasca Kia White Plains responded

Thank you for your wonderful review! We're glad to hear that Trevor provided you with great patience and thorough explanations regarding your deal and trade-in at Tasca Kia White Plains. We pride ourselves on excellent customer service, and your feedback truly means a lot. We hope to see you again soon! Sincerely, Albano Kroj | Service Manager | 866-954-4412

September 11, 2024

It was a great experience Russell was very helpful and guiding me through the process. More

by michael13226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell
Sep 12, 2024 -

Tasca Kia White Plains responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience at Tasca Kia White Plains and that Russell was able to assist you effectively. We appreciate your kind words and look forward to seeing you again soon! Sincerely, James Blloshmi | General Sales Manager | 877-885-0079

September 11, 2024

While they did repair and replace my engine, it took longer than it was supposed to. I was told multiple times it would be ready by one day, then that came and I was given another day, and that kept goi More

by Bernell Jones II
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rasool Mustafa
Sep 13, 2024 -

Tasca Kia White Plains responded

Thank you for sharing your experience with us. I understand your frustration regarding the delays in the repair process and the challenges you've faced with your rental car reimbursement. It is important to me that our customers have a seamless experience at Tasca Kia White Plains. To resolve this matter promptly, I encourage you to reach out to me directly. Thank you again for your understanding, and we hope to serve you better in the future. Sincerely, Albano Kroj | Service Manager | 866-954-4412

September 07, 2024

Lisa provided me with excellent service during a very busy day. Even though my service was delayed she made sure to make the process as smooth as possible. More

by A.CANZONE575
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa
Sep 10, 2024 -

Tasca Kia White Plains responded

Thank you for your kind words! I'm thrilled to hear that you received excellent service from us at Tasca Kia White Plains, even on a busy day. I appreciate your understanding regarding the delay, and I'm glad to know that we could make the process smoother for you. I look forward to seeing you again soon! Sincerely, Albano Kroj | Service Manager | 866-954-4412

September 07, 2024

Things went well but I asked if they could look at why the letter” A” was always on in the screen …. It is still ON. I guess you forgot to find out why More

by sspade39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sammy Rivera
Sep 10, 2024 -

Tasca Kia White Plains responded

Thank you for your feedback. I understand your concern about the "A" remaining on the screen. I appreciate you bringing this to my attention and value your input as it helps us improve. Please contact Tasca Kia White Plains so I can resolve this issue promptly. I look forward to assisting you further. Sincerely, Albano Kroj | Service Manager | 866-954-4412

September 06, 2024

Polite, careful and listened carefully to my description of the issue. Checked for recall notices without being asked. Allowed me to pick up the car after my regular work hours. More

by JOHNP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa
Sep 09, 2024 -

Tasca Kia White Plains responded

Thank you so much for your wonderful feedback! We truly appreciate your kind words about our service at Tasca Kia White Plains. It’s great to hear that our team was attentive to your needs and facilitated your vehicle pickup outside of regular hours. We look forward to seeing you again! Sincerely, Albano Kroj | Service Manager | 866-954-4412

September 06, 2024

I was pleased with the service a little long, but worth the wait. Usually get a car wash, but I guess time did permit it this time. Overall I’m satisfied! Thank you More

by jhnsbarbara6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Blloshmi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlene Mooney, Sammy Rivera, Jesse Goswick, Reggie Watson, Videsh Ramdass, Samuel Tuthill, John Renteria
Sep 09, 2024 -

Tasca Kia White Plains responded

Thank you for your kind words! We're glad to hear that you were pleased with the service at Tasca Kia White Plains. We appreciate your understanding regarding the wait time and the car wash. Your satisfaction means a lot to us! We look forward to seeing you again soon. Sincerely, Albano Kroj | Service Manager | 866-954-4412

September 04, 2024

Excellent service and great customer engagement, too notch Timely communication and provided assistance in transportation More

by brettfortune
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa
Sep 06, 2024 -

Tasca Kia White Plains responded

Thank you for your fantastic review! We're thrilled to hear that you experienced excellent service and timely communication at Tasca Kia White Plains. Providing assistance in transportation is just one of the ways we strive to enhance our customers' experience. We look forward to seeing you again soon! Sincerely, Albano Kroj | Service Manager | 866-954-4412

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