Tasca Kia White Plains - Service Center

Now I like to speak plainly on here about my experiences at businesses or people I deal with so... We had visited a few Kia dealers and did some research online, we actually had the VIN of the vehicle we at businesses or people I deal with so... We had visited a few Kia dealers and did some research online, we actually had the VIN of the vehicle we wanted when we went in this weekend. Unfortunately the car had already been snatched up. Disappointing right? When we pulled up to Tasca Kia who was the first person we saw? Lindsey Llerena. Yeah her name is a complete sentence. Now when most of us mere mortals go to a dealership we're in defense mode because most sales people can be a bit... they can be hella pushy. Not Lindsey though. After getting the bad news about the car we wanted she sat us down and when I tell you it was more about us getting what we wanted more than anything else, I'm not lying. She hopped on her computer and went through her inventory (digitally) and took us with her to her off site inventory (physically) and found us exactly what we were looking for. Now I know a lot of you will say "Oh but that's her job." Yes, but in the way she made herself a part of MY car hunting team today is the way everyone should experience getting a new car. Now I don't want to go on forever because honestly you have a car to shop for, but if you're needing a little help and are looking for that effortless 10 out of 10 customer service, go see Lindsey! More

Ashley is great! He answered all my questions. He goes the extra mile and ensure you leave satisfied. He answered all my questions. He goes the extra mile and ensure you leave satisfied. More

excellent service, the very friendly agent solved my service .I recommend this place in White Plains service .I recommend this place in White Plains More

Excelente servicio no hablan mucho español pero me entienden y tienen paciencia en ayudarme claro que volvería todos son muy amables entienden y tienen paciencia en ayudarme claro que volvería todos son muy amables More

Very helpful and knowledgeable. They seem honest and straightforword. Excellent customer service know They're cars well They seem honest and straightforword. Excellent customer service know They're cars well More

The overall experience is very positive. It would be ideal if the time it takes to complete the service could be shortened. But the waiting area is pleasant, and the staff that comes and goe It would be ideal if the time it takes to complete the service could be shortened. But the waiting area is pleasant, and the staff that comes and goes is courteous. Ashley is a particular standout in this aspect. I always appreciate the quality car wash when the car is returned to me. More

Great customer service, and very informative in explaining different and their different features. All my questions were answered, and very friendly. Thank you Anthony for your help in getting my n explaining different and their different features. All my questions were answered, and very friendly. Thank you Anthony for your help in getting my new vehicle. More

Ashley Farrell is the best! !! Everytime I came for service Ashley is the person who takes care of me. !! Everytime I came for service Ashley is the person who takes care of me. More

Was never given any updates on when the work would be done. It’s been several weeks now that we do not have our car. We had to get a rental car. No updates on timing / where the car work stands / etc. se done. It’s been several weeks now that we do not have our car. We had to get a rental car. No updates on timing / where the car work stands / etc. severe lack of communication and will NEVER be leasing / buying a KIA again. We were going to buy this Sorrento until this happened. Worst customer service experience ever with a lease. Had much better experiences at Volkswagen, Hyundai, etc. More

Ashley Farrell was fantastic to deal with! The problem with my car was quickly diagnosed and remaired. The problem with my car was quickly diagnosed and remaired. More