Tasca Kia White Plains

WORST CAR DEALERSHIP EVER. RUBEN ROSALES: total sack of xxxx. RUBEN LIED to me that a car was on his lot and available for purchase. I drove an hour across state lines RUBEN ROSALES: total sack of xxxx. RUBEN LIED to me that a car was on his lot and available for purchase. I drove an hour across state lines and this guy wouldn't even meet me in person. The front desk shuffled me off to another salesman who told me RUBEN was busy in meetings for the rest of the day (it was closing time). I demanded to see him and shouted his name in the hallways, and he didn't even have the xxxxx to see me face to face. Another manager in the office tried to rectify the situation...they told me they'd bring a car to my home to test drive, obviously they didn't. They also promised me a whole bunch of other stuff, obviously I got nothing. I called the dealership multiple times after this incident, and RUBEN is never available to speak. His front desk said Ruben would get back to me, and that its going on his "priority list". It's been a month and I haven't heard a thing, not an apology, not anything. This place is the worst f*ckn place imaginable. More

i had multiple issues with 2018 BMW i bought from these people -i was promised the vehicle was in great running condition. it took me $1700 in service to make it running - they did not service the car li people -i was promised the vehicle was in great running condition. it took me $1700 in service to make it running - they did not service the car like they promised - they let it out with squeaky brakes, AC not running, and a list goes on they straight up lied about the fees. told me it was $470, and it was $5K! Poorly managed service dept: it took them 2 days to change the oil on the car, while the service department was mostly idling. They told me they could not get my AC fixed in 2 days, as they "they did not have some testing equipment". took the car to my mech, and all they had to do was to change coolant - 2 hour job My sales manager Anthony Ynoa went incommunicado the day after the sale More

1) confirmed on phone a test drive appointment and when we got there gave the runaround for 30 minutes to finally say they couldn’t 2) very poor parking and crowded inside we got there gave the runaround for 30 minutes to finally say they couldn’t 2) very poor parking and crowded inside More

I shopped around for months for a new car and decided to go to northeast Kia , met this really nice guy name Gabriel , he was very informative and honest with me about my purchase which I loved and respecte go to northeast Kia , met this really nice guy name Gabriel , he was very informative and honest with me about my purchase which I loved and respected , I was able to get a brand new car on my birthday ! I was overjoyed and emotional he even check in to make sure the car Ride home was smooth had a great experience and he worked so hard to make me happy , thanks again guys More

STAY AWAY!! Agreed on a price for a vehicle and the sales manager tried to add 3K in fees. I wish i could give 0 stars. manager tried to add 3K in fees. I wish i could give 0 stars. More

Richard and James were awesome!!! I highly recommend Northeast Kia. I had been to many other car dealers that gave me the run around. Richard and James were sincere, truthful, and we worked out a very Northeast Kia. I had been to many other car dealers that gave me the run around. Richard and James were sincere, truthful, and we worked out a very good deal that we both agreed with. I even needed some additional verification paperwork that I could not get until the next day and James approved the loan on my word that I would provide the additional paperwork. I just submitted the additional paperwork today, but we had the loan approved and received the car a day beforehand. On behalf of my family and I thank you Richard and James. God Bless!!! More

Very unprofessional. Got passed around from one person to the next about inquiring on a vehicle they have. They seem to only want to work with people who are local. That’s fine, just tell people upfront. It’ the next about inquiring on a vehicle they have. They seem to only want to work with people who are local. That’s fine, just tell people upfront. It’s your loss! Horrible service. More

I worked with Rich & it was an absolute pleasure! He was extremely patient, I never felt pressured to make a decision .. You could tell he knows the car business inside and out The buying process was fast I extremely patient, I never felt pressured to make a decision .. You could tell he knows the car business inside and out The buying process was fast I was in & out & the best part was Rich stayed in touch with me the entire time which only made the buying experience even more comfortable for me , I didn’t feel like just a next customer. I highly recommend you talk to Rich if you are considering buying a car ! You’ll be in great hands More

Avoid at all costs - this place is a complete scam. I drove 6 hours roundtrip to buy a car, advertised price (shown online as "YOUR PRICE") was $17,900. When I went to pay, the salesman said that was on drove 6 hours roundtrip to buy a car, advertised price (shown online as "YOUR PRICE") was $17,900. When I went to pay, the salesman said that was only if I was financing, and the cash price would be over $20K. He then showed me a printout with all fees, which included a $3800 "down payment" IN ADDITION to the "cash price!" Final cost with all taxes and fees was over $28K! To top it off, when I told the salesman I was going to file a consumer complaint, he ripped the estimate sheet right out of my hand (leaving me holding the bottom corner) and crumpled it up! More