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904 Reviews of Tasca Ford - Service Center
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August 15, 2017
somewhat of an emergency My still new 2016 ford edge with 5000 miles began to just stall abruptly......very disconcerting when you are in traffic! this happened for the second My still new 2016 ford edge with 5000 miles began to just stall abruptly......very disconcerting when you are in traffic! this happened for the second time last Friday afternoon. I reached home and called Tasca service, explained the issue and was connected to Ken Anselmo. Ken immediately arranged for me to bring the car in the next morning. I did and with just a 45 minute wait the problem was diagnosed, a replacement part was installed and I was good to go. Exemplary attitude and service from Ken......and on a weekend! More
by belle
Employees Worked With
August 14, 2017
Safety Recall Service Service was completed in the time estimated and,a loaner vehicle provided as per the factory protocol due to the amount of time estimated for the rear Service was completed in the time estimated and,a loaner vehicle provided as per the factory protocol due to the amount of time estimated for the rear door latch repairs necessary. The only problem encountered was the lack of a callback when the work was completed due to an error in noting my cell number on dealerships service order. More
by Jeannine Zisk
Employees Worked With
August 12, 2017
oil change and order new driveshaft per order of recall everything went well and they ordered the driveshaft that I will need to have replaced per order of the recall. thank you very much for the service. everything went well and they ordered the driveshaft that I will need to have replaced per order of the recall. thank you very much for the service. More
by jaybird55
Employees Worked With
Mike Thiebudot
August 12, 2017
Nails in tire Paul helped me through multiple nails in 2 tires. 2 new tires needed but not in stock. Paul kept me informed during the 4-5 days it took to get the Paul helped me through multiple nails in 2 tires. 2 new tires needed but not in stock. Paul kept me informed during the 4-5 days it took to get the tires. More
by Mad
Employees Worked With
August 10, 2017
Oil change I was in and out in a short time . Also had my doors fixed, the were loose and rattled. Tires rotated. The man that handled it was great. Told me what I was in and out in a short time . Also had my doors fixed, the were loose and rattled. Tires rotated. The man that handled it was great. Told me what he would do and did it .I don't know his name ,I wish I could remember it so he could get credit for great service .Also spoke to Nick Cash in sales and was happy with him to. More
by Norman
Employees Worked With
August 07, 2017
1st service Great experience by Mike T.?? Polite and fun to talk to. Fast service. Mechanic also very attentive. Encouraged to come back if certain troubling noic Great experience by Mike T.?? Polite and fun to talk to. Fast service. Mechanic also very attentive. Encouraged to come back if certain troubling noice reoccurs. More
by Denise
Employees Worked With
mike thibeault
August 02, 2017
Tire service 8/1/17 They are pleasant and thoughfull with me ada loyal customer. Brought it to their attention the set of tires they sold and installed for me were found They are pleasant and thoughfull with me ada loyal customer. Brought it to their attention the set of tires they sold and installed for me were found for a lesser price elsewhere, and based on a Quicklane advertised guarantee coupon, cheerfully made the refund More
by Mike D
Employees Worked With
Emil Sarkis
July 24, 2017
SERVICE DEPT BROKE MY CAR I brought my car (2012 Fiesta) in first for a recommended 95,000 mile check (where they check all of the car). After the check (which cots $600.00) th I brought my car (2012 Fiesta) in first for a recommended 95,000 mile check (where they check all of the car). After the check (which cots $600.00) they said I needed to come back for shocks and clutch replacement under warranty. I had to call and be on hold for 30 minutes before they confirmed my car was done (Friday at 5:30 PM) but that they close at 6 and I had to pay over the phone and go pick up my car. I went to pick it up and the car wouldn't shift into drive. The next day they fixed that then the air conditioner wouldn't work despite working well before that. I brought the car back for the A/C. They fixed it but claimed it was a broken resister causing ice (the resister had been fixed the day before). The service guy also argued about how the car was working fine Friday and Saturday despite the fact that the other service guy had to have it pushed in to be fixed. I pick that up and then the car is shaking and making loud noises. I brought it to another mechanic and the wheel bearings were broken (despite Tasca fixing the shocks and doing a check) and there was a mystery clamp on the axle right where Tasca would have had to fix the transmission. So now I wasted $1200 with Tasca for them to break my car and have to pay for another mechanic to fix the damage they caused. Never use this service department. More
by KC
Employees Worked With
Don't Know
July 24, 2017
Oil Change Service is good and the employees that I talk are very good. Glad you changed some of the chairs in the waiting room much better Service is good and the employees that I talk are very good. Glad you changed some of the chairs in the waiting room much better More
by jr14456
Employees Worked With
Emil Sarkis
July 18, 2017
recall repair could not have been better,appointment made and was kept on time.recalled for air bag,done in reasonable time.there was no trying to sell me what I di could not have been better,appointment made and was kept on time.recalled for air bag,done in reasonable time.there was no trying to sell me what I did not need.a good job well done. More
by grandpa
Employees Worked With
