Tasca Ford - Service Center

Beyond Outstanding Service I was just going in for a simple oil change on my new car and have the transmission looked at. Not only did Mr. Peterson put me in a rental so that I' I was just going in for a simple oil change on my new car and have the transmission looked at. Not only did Mr. Peterson put me in a rental so that I'm not inconvenienced of transportation; he had the car cleaned upon its return. He set the bar for customer service. Other dealerships should model after this service. Mike was very informative over the phone and educated me on all the questions I had pertaining to my vehicles performance. More

oil tires and brakes George was unbelievable he could not have done enough for me. First time dealing with George. He was professional and courteous and is an asset to Ta George was unbelievable he could not have done enough for me. First time dealing with George. He was professional and courteous and is an asset to Tasca More

Oil change Had a 25,000 oil change done. Was in and out in a timely fashion. Not having to wait for an extended period of time is great. Had a 25,000 oil change done. Was in and out in a timely fashion. Not having to wait for an extended period of time is great. More

Routine Maintenance Just routine maintenance on a 2012 Ford Taurus. Always done well and any issue are brought to my attention to be addressed. Normally the service takes Just routine maintenance on a 2012 Ford Taurus. Always done well and any issue are brought to my attention to be addressed. Normally the service takes about an hour. More

somewhat of an emergency My still new 2016 ford edge with 5000 miles began to just stall abruptly......very disconcerting when you are in traffic! this happened for the second My still new 2016 ford edge with 5000 miles began to just stall abruptly......very disconcerting when you are in traffic! this happened for the second time last Friday afternoon. I reached home and called Tasca service, explained the issue and was connected to Ken Anselmo. Ken immediately arranged for me to bring the car in the next morning. I did and with just a 45 minute wait the problem was diagnosed, a replacement part was installed and I was good to go. Exemplary attitude and service from Ken......and on a weekend! More

Safety Recall Service Service was completed in the time estimated and,a loaner vehicle provided as per the factory protocol due to the amount of time estimated for the rear Service was completed in the time estimated and,a loaner vehicle provided as per the factory protocol due to the amount of time estimated for the rear door latch repairs necessary. The only problem encountered was the lack of a callback when the work was completed due to an error in noting my cell number on dealerships service order. More

oil change and order new driveshaft per order of recall everything went well and they ordered the driveshaft that I will need to have replaced per order of the recall. thank you very much for the service. everything went well and they ordered the driveshaft that I will need to have replaced per order of the recall. thank you very much for the service. More

Nails in tire Paul helped me through multiple nails in 2 tires. 2 new tires needed but not in stock. Paul kept me informed during the 4-5 days it took to get the Paul helped me through multiple nails in 2 tires. 2 new tires needed but not in stock. Paul kept me informed during the 4-5 days it took to get the tires. More

Oil change I was in and out in a short time . Also had my doors fixed, the were loose and rattled. Tires rotated. The man that handled it was great. Told me what I was in and out in a short time . Also had my doors fixed, the were loose and rattled. Tires rotated. The man that handled it was great. Told me what he would do and did it .I don't know his name ,I wish I could remember it so he could get credit for great service .Also spoke to Nick Cash in sales and was happy with him to. More

1st service Great experience by Mike T.?? Polite and fun to talk to. Fast service. Mechanic also very attentive. Encouraged to come back if certain troubling noic Great experience by Mike T.?? Polite and fun to talk to. Fast service. Mechanic also very attentive. Encouraged to come back if certain troubling noice reoccurs. More