Tasca Ford - Service Center

Service Department George is friendly, honest, answers all questions. Been dealing with George for years now with multiple vehicles (Escapes, F350 & 250 Diesel, Lincoln George is friendly, honest, answers all questions. Been dealing with George for years now with multiple vehicles (Escapes, F350 & 250 Diesel, Lincoln LS. Deal with George. More

Excellent service for a low quality made car Service is quite fast. My car broke down (lights came on indicating needed service immediately). I Even though it was 5pm already they made some calls Service is quite fast. My car broke down (lights came on indicating needed service immediately). I Even though it was 5pm already they made some calls and got me rental right away and I was on my way. It was a seamless as possible More

Buyer Beware!!! As they say...Buyer Beware! File one part of this story under shameful and the other under amazing! My college student son called and said that his ba As they say...Buyer Beware! File one part of this story under shameful and the other under amazing! My college student son called and said that his battery light had come on in his car. My Husband told him to get it checked at the closest Ford dealership to school. He brought the car to TASCA Ford in Seekonk on Monday 4/16. After a couple of hours, they came out and said that his battery and alternator were both shot and needed to be replaced and handed him an estimate for $1095.77. He thought that seemed very high so called his Dad who agreed. We called around to a couple of places who said that seemed very high. We then called the dealership where we bought the vehicle, who priced it out and said it would be more like $570 to fix it all...almost half. My husband went to TASCA (as they would not give my son back his keys claiming the car was unsafe) and told them we would have AAA tow the car to another place. They then asked for the estimate back (not knowing that Adam had taken a picture of it). It gets better... The car was towed to the other Ford dealership where the tech there said he wanted to do a diagnostic himself. Even sent us an amazing little video showing what he did. Turns out the battery failed when tested, but the alternator did not. Tested the wires to the alternator and they were fine also. Keeps tracing the issue and low and behold it turns out the wire connected to the sensor which sends the signal to the PCM to let it know the battery is charging was broken so the connector needed to be replaced, a $25 part, not an alternator! My $1095.77 bill went to $362.57. I'm still trying to decide if the TASCA crew is incredibly incompetent or incredibly dishonest or both. How many more vehicles have they "mis-diagnosed" for hundreds of dollars more than they repair should have cost? How many more customers have they taken advantage of?? The GM is supposed to get back to me with an explanation...as of today, 4/20, I have yet to hear back from the GM Matt. More

QuickLane I walked in spoke with Andy Anderson told him I had no appointment he said no problem, got me right in. Andy Anderson was VERY professional I would hi I walked in spoke with Andy Anderson told him I had no appointment he said no problem, got me right in. Andy Anderson was VERY professional I would highly recommend Andy and the Quicklane More

recall I had a recall on my 2017 ford fusion to replace bolts in steering wheel I had appointment at 930 am was taken quickly and was done in less than hou I had a recall on my 2017 ford fusion to replace bolts in steering wheel I had appointment at 930 am was taken quickly and was done in less than hour excellent service More

Excellent staff!! Quick service, polite staff, and great waiting area! George is pleasant and great to deal with! I feel better now that the recall situation has been t Quick service, polite staff, and great waiting area! George is pleasant and great to deal with! I feel better now that the recall situation has been taken care of. Thank you. More

A+ Service I brought my Explorer into the Seekonk Quick Lane service for an oil change and brake repairs. As always, the service was stellar! Charlie was friend I brought my Explorer into the Seekonk Quick Lane service for an oil change and brake repairs. As always, the service was stellar! Charlie was friendly, efficient, and even charged my phone for me while I waited. Keep up the great work Tasca! More

Service The service was completed in less time than estimated. The service manager was polite and knowledgeable and the waiting area was clean and quiet, than The service was completed in less time than estimated. The service manager was polite and knowledgeable and the waiting area was clean and quiet, thank you. More

work done I been going to Tasca for years never had a bad experience. I remember a story at the original dealership , i went with my uncle to buy a ford station I been going to Tasca for years never had a bad experience. I remember a story at the original dealership , i went with my uncle to buy a ford station wagon a country squire, filling out the sales paper the salesman ask my uncle when he was born , he said 1896 and the salesman couldn't believe it. More

“You will be satisfied”???? Not us Bought a used Jeep Cherokee and was told they “went through the whole truck and fixed whatever needed fixing”. We felt a little better about buying it Bought a used Jeep Cherokee and was told they “went through the whole truck and fixed whatever needed fixing”. We felt a little better about buying it. Well then approx 40 days after purchase the Jeep stalled while driving approx three times in a week. So we contacted the salesman thinking he would want to remedy the situation since he sold us the vehicle. The response was “here is the number for service” ok. We call service and explain the severity of the situation we get an appt about 3-4 days later. At this point we are starting to feel unsatisfied with the whole situation as we would think there would be more concern about a vehicle they just sold having such a dangerous issue. So we drop the Jeep off at service and later that day get a call from service saying “we can’t reproduce the problem and we cannot fix something we cannot reproduce”. We responded with “we are not picking it up until we have an answer”. So we agreed they would drive it the rest of the week to see if they can reproduce the issue and will check back with us in 2-3 days. Well needless to say we never heard back from anyone and we had to contact them a week later. The response again was they could not reproduce the issue and cannot fix it. So I asked the salesman what now? He then told us to pick it up and drive it. Sounds dangerous to drive a truck we know may stall at anytime while driving! So i asked him “and when it happens again? “ he told me to call them again. Why? So we can go through this all over again? He then compared the situation to a medical condition. We were so frustrated with this dealership at this point we told them the situation was unacceptable and to leave the keys in the Jeep and we will pick it up later. We had the truck towed that night to our friend who is a mechanic. He had the truck less than 5 hours and told us when he put it on the computer it came up with multiple error codes. He then fixed whatever was causing the codes and we picked it up. What I do not understand is why Tasca seekonk could not diagnose these issues after having the truck for a week? Did they even try to diagnose the truck? We are so appalled by the handling of our situation by this dealership we will NEVER buy from them again and we will NEVER recommend this dealership to anyone. More