Tasca Ford - Service Center

Recall on mustang I had no problem with the visit with the exception of what was on TV and the mechanic driving my car around the parking lot. You should not have poli I had no problem with the visit with the exception of what was on TV and the mechanic driving my car around the parking lot. You should not have political programs for the people to be stuck watching More

Strut Repair on F150 Paul is an absolute professional, he worked to get my F150 in for serivce; fixed my issue and got it done in a quick and timely manner, Highly recomme Paul is an absolute professional, he worked to get my F150 in for serivce; fixed my issue and got it done in a quick and timely manner, Highly recommend Tasca for service! More

Professional Servcie delivered with Courtesy During a routine oil change the quick lane was able to provide a solution to automotive problem most likely caused by a pothole. Keeping my car run During a routine oil change the quick lane was able to provide a solution to automotive problem most likely caused by a pothole. Keeping my car running like new, and safe for my family, thank you. More

Great experience dealing with recall. I brought my truck in for a service recall on a Tuesday morning. I was taken promptly at my appointment time and was able to get my truck in quickly. I brought my truck in for a service recall on a Tuesday morning. I was taken promptly at my appointment time and was able to get my truck in quickly. I notified Paul that I was dropping my truck off and would be back after a funeral to pick it up. He had noted that they would call when the truck was finished, but once he heard that I would be at a funeral, he offered to text me instead to avoid any type of distraction at the funeral. Though it was a small little thing, it was greatly appreciated that he respected the situation and did what he could to avoid any type of distraction. More

New tires and rear brakes The quick lane mangers worked with my issues. Gave me a good deal on tires and they correct an issue with rear brakes! Thanks for a fine job! The quick lane mangers worked with my issues. Gave me a good deal on tires and they correct an issue with rear brakes! Thanks for a fine job! More

Pretty Good Check in took a while but seemed like they were short staffed and it was lunch time. George was the only advisor working but when I got there another Check in took a while but seemed like they were short staffed and it was lunch time. George was the only advisor working but when I got there another person was helping while having something to eat. Everyone deserves lunch but when the person is standing behind the counter munching on his Doritos and talking to customers that’s kind of a turn off. I was advised they were short staffed in the shop also. But vehicle was done in a timely fashion. Over all fine experience. More

Relaxing So nice to finally find a place to get my oil changed that doesn't make me feel stressed out! Thanks for being super friendly So nice to finally find a place to get my oil changed that doesn't make me feel stressed out! Thanks for being super friendly More

Recall and unrelated problem Tasca took care of a recall on my 2017 Ford Focus. They also took care of a clutch problem, that was under warranty. Great care and service, with sh Tasca took care of a recall on my 2017 Ford Focus. They also took care of a clutch problem, that was under warranty. Great care and service, with shuttle service, home and back thrown in for good measure. All done in a courteous and respectful manner. More

Great Job I was having the Takata airbags replaced on my Mustang. Tasca had the parts in inventory, scheduled my appointment as I requested, and completed the I was having the Takata airbags replaced on my Mustang. Tasca had the parts in inventory, scheduled my appointment as I requested, and completed the work faster than they promised. People were polite and helpful. Waiting facility was clean and comfortable. Very satisfied More

Bad customer service during pick up Although I had no problems with my repair or how efficient Tasca return my car to me which was excellent as usual I only have one issue I dealt with P Although I had no problems with my repair or how efficient Tasca return my car to me which was excellent as usual I only have one issue I dealt with Paul who was great I had no problems with whatsoever but when it was time to pick up my vehicle on a Friday afternoon George who also works at the desk as a service advisor was the only one working at the time when I walked in he was dealing with a customer on the phone explaining to them their situation which is no problem obviously but after he was done talking to the customer about their current situation they started discussing Boy Scouts which the conversation carried on close to 15 minutes as I stood there waiting for him to help me out so that I could pick up my vehicle and leave there was no other service advisor or anybody else I could talk to you at the time but for whatever reason George felt it was fine to sit there and talk about how proud he is of his son of learning how to swim and how they wanted him to join a committee this year and what not which I'm all for and I think it's great being a family man myself but seriously you know I'm standing there hand me my receipt hand me my keys and send me on my way.. I'm not a person who gets fired up because if I was I'm sure any other customer would have said something within a few minutes of hey buddy seriously you know I'm standing here or something to that extent but I'm one who has patience and works in sales and customer service myself I've never had a problem with Tasca and I find them to do great work but this one time definitely bothered me and definitely got underneath my skin... This is why I only gave it three stars has nothing to do with Paul or the service just the experience of when it was time to pick up More